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XO - Automation AI

Kore.ai | 1

Reviews from AWS Marketplace

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External reviews

378 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Kanishka K.

kore.ai Basic Developer Training

  • October 04, 2023
  • Review verified by G2

What do you like best about the product?
I recently build a chatbot for travelling assistant using kore.ai platform. I have attended the kore.ai basic developer training where i gained valuable experience which helped me in understanding the complete flow of a chatbot. The trainer (Jayanti Chakarboti) has explained everthing very well.
What do you dislike about the product?
There is nothing to dislike about kore.ai.
What problems is the product solving and how is that benefiting you?
Kore.ai is helping in chatbots development without coding from scratch. I got an exposure to build a chatbot for one of my project post my kore.ai training.


    Gangesh K.

Kore.ai training for basic and advanced

  • October 04, 2023
  • Review verified by G2

What do you like best about the product?
All the video sessions and the rich context in the documents helped me to learn the bot building experience faster.The trainer was also so helpful and polite.
What do you dislike about the product?
free credits expiry in your new account after sign up for bot building.
What problems is the product solving and how is that benefiting you?
the basic support for the business and give you the primary assistance


    Rakesh R.

Best AI platform

  • October 04, 2023
  • Review verified by G2

What do you like best about the product?
Easy to use and develop with less code and easy to understand in developing side
What do you dislike about the product?
Most of the integration using third-party may be its not secure at all.
What problems is the product solving and how is that benefiting you?
I used to build bots with integrating channels.


    Swati T.

Kore Training and Handson experience

  • September 26, 2023
  • Review provided by G2

What do you like best about the product?
ChatBot is an all-in-one plaforms to create, deploy and track bots across various channels. The customization options are pretty and navigating through the platform and integration is super easy. I created chatbot for Travel Assistant. This will helps organizations to eliminate manual task via the use of chatbot.

Prebuilt functions
Easy to configure
Independent funtions & features
Module led configuration
Data refreshing autofill
Sharing bot with Peers
Good looking bot
Integartion into LiveChat
What do you dislike about the product?
Database Navigation
Platform Slowness
UI can be improved
Platform Customization
What problems is the product solving and how is that benefiting you?
Automation
Cost Optimization
Customer query resolution


    Banking

Very well designed Low Code AI platform

  • September 26, 2023
  • Review provided by G2

What do you like best about the product?
Best part of Kore.AI is its product. An intelligent product
What do you dislike about the product?
No dislikes as I havent observed anything so far.
What problems is the product solving and how is that benefiting you?
The best part for Kore.AI is all about its Low Code XO platform. Its a great tool for people like Business Analysts in the industry who can design the Chatbots based on their requirements.
Its built in functions help the designers to create an application.
Builtin Integrations will help the bot builder / developer to integrate faster. Also the inbuilt DB creation help in temporary storage.

Overall the product is well thought, designed and developed


    Sandhya R.

Chatbot Review

  • September 21, 2023
  • Review provided by G2

What do you like best about the product?
Platform with great functioning components. Simplified in ground level for the developer to handle each function. Everything arranged systematically which provides perfect support.
What do you dislike about the product?
Sometimes bot builder platform (strucks) doesn't work suddenly. A Proper Loader can be implemented while fetching the response in the bot to achieve great user experience where it takes time to load the response. Would be helpful if care could be taken for that.
What problems is the product solving and how is that benefiting you?
It would be helpful if you could add a loader to the chatbot while fetching the data, which could engage the user to bot. That provides a good user experience.


    Abbas H.

It was overall a good and unique experience.

  • September 19, 2023
  • Review verified by G2

What do you like best about the product?
It is very simple and easy to use even a person with no coding knowlede can able to build a bots with having some logics. this plateform is well developed.
What do you dislike about the product?
many a times the site won't respond correctly its getting lag which i think might be due the traffics. which I think should be fixed.
What problems is the product solving and how is that benefiting you?
It will make initial talk with customer eaiser without having a deidcated perosn for chat supports this chat bots can easily handle the basic talk.


    Vinayagam T.

Excellent and much needed Platform in the current AI era

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Robust and excellent XO Platform.. Very user friendly and lot of functionality being incorporated for different level of users like Developers, Managers, C-Ma nagers etc. There are mnay in built dashboards exclactly depicit various Metrics at different level.
What do you dislike about the product?
As such nothing and most of functionlity working well.. Still as a developer i could find few bugs, but am sure it will be corrected in upcoming releases
What problems is the product solving and how is that benefiting you?
As a developer started learning to build the IVA Bot in XO Platform


    Harshavardhan M.

Chatbot development made easy

  • September 11, 2023
  • Review verified by G2

What do you like best about the product?
Chatbot development became easy due to the drag and drop features and with less lines of code we are able to develop highly complex chatbots and integrate them with our apps.
What do you dislike about the product?
As of now, there is nothing to dislike about the platform
What problems is the product solving and how is that benefiting you?
Kore.AI is providing a great platform which provides the in-built drag and drop features to develop chatbots with less coding knowledge and deployement of chatbots made easy.


    Shivam T.

Kore Ai basic training review

  • September 11, 2023
  • Review verified by G2

What do you like best about the product?
The whole platform and the conversation design feature are provided by Xo platform. The no-code and low-code platform helps to create the dynamic feature in a single go. Also the integration of the kore ai bot with the ms teams where we can accommodate the graph and azure services.
What do you dislike about the product?
Can you please enhance the NLU as there are many ambiguities coming in while training up the bot with similar sentences or utterances? Also if we can get the support assistant right at the platform will help us to raise the query right there.
What problems is the product solving and how is that benefiting you?
Kore ai helped us to solve one of the complex issues and provided us with solutions related to IT or any assistance which helped us to communicate and finish regular activities.