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XO - Automation AI

Kore.ai | 1

Reviews from AWS Marketplace

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External reviews

378 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Kore.ai is platform where we can build a bot to use in your work

  • November 12, 2023
  • Review provided by G2

What do you like best about the product?
The way it was developed is easy to use and easy to implement, easy yo integrate.
What do you dislike about the product?
Complexity of the work. If you miss you want get to know where the error is!
What problems is the product solving and how is that benefiting you?
Redusing the use of website. Since we can integrate with telegram or what's app, many more. We can ask bot to book tickets with comparison


    Computer Networking

quick chatbot solution

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
how quick it was how easy it made the entire process so easy
What do you dislike about the product?
I find nothing dislikable as such it was a amazing tool
What problems is the product solving and how is that benefiting you?
it helped me to create chatbot


    Information Technology and Services

Very innovative platform for Bot development

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
The flawless platform and the tools Kore has developed for bot developlment are really good.
What do you dislike about the product?
Train feature of the platform still needs some more work is my opinion.
What problems is the product solving and how is that benefiting you?
The XO Platform of Kore.AI provides a feature rich environment to create bots.


    Marlene S.

Very friendly platform to create chatbots

  • November 06, 2023
  • Review verified by G2

What do you like best about the product?
It gives you access to create and publish your chat bot by creating it from the platform, you can test and learn. They have a community that has been growing, where there are some frequently asked questions that can be consulted.
What do you dislike about the product?
Sometimes you can get lost in the documentation because there is a lot of it.
What problems is the product solving and how is that benefiting you?
It allows you to create conversations in a simple way, as it is low code it allows you to focus more on solving the rest of the technical problems and Kore takes care of the conversational part.


    Retail

Training is good and helpful

  • November 06, 2023
  • Review provided by G2

What do you like best about the product?
I Like having entire planning, development, testing and publishing as sequence in tool, which helped to go in order.
What do you dislike about the product?
Kore.ai has few bugs in developing dialog tasks.
What problems is the product solving and how is that benefiting you?
It will help in assisting support engineers.


    Computer Software

Koreai review

  • October 10, 2023
  • Review provided by G2

What do you like best about the product?
user friendly UI which saves lot or time
What do you dislike about the product?
Seems like I experienced performnce issue, where my bot build was getting stuck very often
What problems is the product solving and how is that benefiting you?
Virtual assistance via chat or voice


    shyamala s.

Kore ai platform usage review

  • October 09, 2023
  • Review provided by G2

What do you like best about the product?
Good platform for building Conversional bot , with minimal coding and , very good platform support
What do you dislike about the product?
some where need more code suggestions , need more examples by provideing documentaion is good
What problems is the product solving and how is that benefiting you?
building bot very quick and minimal coding


    Computer Software

Kore.AI is the future

  • October 09, 2023
  • Review provided by G2

What do you like best about the product?
Great development experience with various channels. One portal for easy development and implementation, integration testing and user experience
What do you dislike about the product?
Works only with Javascript. Concepts that Kore.AI is built on is easy, but we need to familiarize ourselves to the concepts.
What problems is the product solving and how is that benefiting you?
Seamless integration on multi channels


    Mohammed Shafeeq C.

Excellent Product

  • October 05, 2023
  • Review verified by G2

What do you like best about the product?
The interface is very easy to understand and the amount of support provided the team in means of training and documents are excellent. Its easy to find answers to any related queries.
What do you dislike about the product?
Voice side or IVR channel is yet to improve
What problems is the product solving and how is that benefiting you?
Kore AI helps to identify the customers to reach to the options provided by us in an easy way. It reduce the customer navigation through unnecessary options.


    Vinay G.

Good

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
Kore.ai specializes in conversational AI and It supports integration across various communication channels
What do you dislike about the product?
I don't have personal opinions or preferences
What problems is the product solving and how is that benefiting you?
Kore.AI can provide 24/7 customer support through chatbots, reducing response times and improving customer satisfaction