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This is exciting stuff, I urge anyone who needs help with a call-center to take a look at Kore AI.
What do you like best about the product?
The call center solution has changed how we work, made us more efficent. It's like night and day. Our reps are happier, and m,ore importantly so are our clients. It makes brining up information "and" suggestions that are spot on. It is also very easy to use, and since they help with Customer Support, their Customer Support is excellent, and it was very easy to integrate into our system solution.
What do you dislike about the product?
Price, not surprising. Minor, and I mean very minor bugs, which do get fixedm and sometimes quicker than I thought would be the case.
What problems is the product solving and how is that benefiting you?
Kore.ai has been a game-changer for our call center operations, significantly enhancing efficiency and overall customer experience. The platform's intuitive design and powerful automation capabilities streamlined our processes, allowing agents to focus on high-value interactions. Our Net Promoter Score (NPS) witnessed a notable uptick since implementing Kore.ai, showcasing the positive impact on customer satisfaction. The automation features have not only expedited issue resolution but also contributed to a substantial increase in revenue. The platform's versatility and adaptability to our specific needs have made it an indispensable tool in elevating our call center's performance and delivering tangible business results.
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Riview on Kore.ai
What do you like best about the product?
Kore.AI is the best platform which helps people to develop the chatbot and virtual assistents it is no code and low code platform where we can create chatbot easily. and the best part is they make us learn by giving training to us and helps to understand the concepts that how to build and test the bot which helps me to get best human friendly bot.
What do you dislike about the product?
I don't have any kinds which is dislikes but going on advance levels we need to explore lot of things to build UI and all as we like or business need this is not dislikes but it's kind of thin where we need to enhance ourselves
What problems is the product solving and how is that benefiting you?
The problem that Kore.AI sloves is it helps user to make things easy by example I say and explain how it works
I have created atravel assistent where traveller can book a flight in the mean time he can also book cab to make fast so thatall will be on same place this can be done on app too but Here in Bot we feel an human intraction and make things quick but using NLP we can add multiple words for single thing
The best to create the Bot,The great it performs
I have created atravel assistent where traveller can book a flight in the mean time he can also book cab to make fast so thatall will be on same place this can be done on app too but Here in Bot we feel an human intraction and make things quick but using NLP we can add multiple words for single thing
The best to create the Bot,The great it performs
Great session, except that it felt a little rushed and congested, as each session very long.
What do you like best about the product?
Great platform to build chatbots even for non-developers
What do you dislike about the product?
Sometimes the website does not load properly and bot does not get updated even after refreshing the page
What problems is the product solving and how is that benefiting you?
Customer experience optimization
Features and implementations as per requirement are great
What do you like best about the product?
Chat Automation is very well featured. Advanced artifacts are good.
What do you dislike about the product?
More updates in properties for implementation
What problems is the product solving and how is that benefiting you?
Business process for conversations
Conversation AI- KORE.AI Experience
What do you like best about the product?
Platform experience, easy to use and deploy
What do you dislike about the product?
platform response time, and will be down sometimes
What problems is the product solving and how is that benefiting you?
to build the chatbots easily
Good platform
What do you like best about the product?
All thing are helpful like training ,customer support , good development tool.
What do you dislike about the product?
As per my experience all things ate good.
What problems is the product solving and how is that benefiting you?
All type of problems handled.good learning
Best Overall chat platform to learn and build enterprise chatbot solutions
What do you like best about the product?
Kore.ai hits the right boxes in a lot of areas:
1. Ease of use: A person with no coding experience can use the solutions offered by Kore.ai with ease and develop complex transactions. It alos offers one click deploy feature whenre the bot becomes available in multiple channels at once.
2. Learning Courses and Documentation: The courses and training offered by Kore.ai are top notch. They encapsulate a wide variety of topics in a easy to understand format. The webinars and sessions conducted by Kore professionals is also very good.
1. Ease of use: A person with no coding experience can use the solutions offered by Kore.ai with ease and develop complex transactions. It alos offers one click deploy feature whenre the bot becomes available in multiple channels at once.
2. Learning Courses and Documentation: The courses and training offered by Kore.ai are top notch. They encapsulate a wide variety of topics in a easy to understand format. The webinars and sessions conducted by Kore professionals is also very good.
What do you dislike about the product?
Nothing much to say here. Hopefully the documentations on Git Hub becomes much better.
What problems is the product solving and how is that benefiting you?
It helps provide a one stop solution for access to all enterpise applications. This has helped use keep the employees engaged and imporve our ability to support them quickly and efficiently.
Great Tool
What do you like best about the product?
Ease of Use, Features, Great Tool to add to my arsenal.
What do you dislike about the product?
The documentation seems a little bit old
What problems is the product solving and how is that benefiting you?
bot builder ease of use
This is a new experience, walking through the arena of artificial intelligence with Kore.ai.
What do you like best about the product?
The user interface (UI), features, and user experience of the Kore.ai dashboard are new and refreshing. As a developer, I can relate to the efforts behind the exceptional design of Kore.ai's dashboard.
What do you dislike about the product?
Obviously, there might be some resistance to change from users accustomed to the legacy dashboard. However, I believe that people will gradually relate to and become accustomed to the new dashboard.
What problems is the product solving and how is that benefiting you?
Kore.ai chatbots have made customer interaction easy.
Koreai
What do you like best about the product?
PS team is giving lot of time is resolving the issues.
What do you dislike about the product?
Smartassit is not so good, needs a lot of bugs fixing
What problems is the product solving and how is that benefiting you?
its helping in automating the agent transfer process for the enterprise client
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