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XO - Automation AI

Kore.ai | 1

Reviews from AWS Marketplace

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External reviews

377 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Sujatha S.

Course was good and helpful

  • March 04, 2024
  • Review verified by G2

What do you like best about the product?
Easy implementation and user friendly menus
What do you dislike about the product?
in real-time implemention faces issue when call 2 service calls
What problems is the product solving and how is that benefiting you?
easy implementation and fast development


    John G.

Basic KoreAI Training Amazing

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
It is simple to use and you can customize your bot!
What do you dislike about the product?
Kore AI is great! I would suggest to my team using other chatbots!
What problems is the product solving and how is that benefiting you?
Customization with no code solution


    Mitalee J.

Review for Kore.AI framework

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
More features in this the framework
Less dependency on code
What do you dislike about the product?
Features should be made easily accessible and not hidden.
What problems is the product solving and how is that benefiting you?
Kore.AI is serving our internal chatbot in the organisation.


    Mohammad M.

Easy building of ChatBots

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
Seamless integration
Easy to integrate with other API's
What do you dislike about the product?
Better developer interface
Dark theme missing
What problems is the product solving and how is that benefiting you?
Creating ChatBots with GenAI capables


    Information Technology and Services

Developer friendly platform

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
Kore.AI has multiple NLP engines which makes it Robust compared to other platforms. The complex features are all easy exposed for a platform user. Entity level training. Interruption settings
What do you dislike about the product?
only improvement I would suggest about kore.ai is the debug log could tell exactly where the bot failed to execute a piece of code. Line number of the faulty code can be displayed which saves a lot of time.
What problems is the product solving and how is that benefiting you?
complex entity recognitions are all easily solved here. Also negative patterns training prevents lots of false positives.


    Sukanya D.

completed certification

  • March 04, 2024
  • Review verified by G2

What do you like best about the product?
im really happy i have completed my basic training i learned a lot things in my basic training excited more to learn advanced Ease of integration
Ease to Use, Ease of Implementation, Customer support, Frequency to Use Number of Features
What do you dislike about the product?
no dislikes is there im very happy to complete
What problems is the product solving and how is that benefiting you?
it helped a lot of things to design and build the bot


    Ashish C.

Kore Basic training

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
Your training style was incredibly effective and engaging. The way you explained complex concepts with clarity and simplicity made it easy for everyone to understand. Your enthusiasm and passion for the subject were evident throughout the session, which kept us all motivated and interested. The real-life examples and practical exercises you incorporated helped solidify our understanding and made the content more relatable. Overall, your expertise and approachability as a trainer have left a lasting impression, and I look forward to applying what I've learned thanks to your guidance.
What do you dislike about the product?
Nothing as such. I quite liked the way training has been conducted.
What problems is the product solving and how is that benefiting you?
Kore.AI specializes in conversational AI solutions, aiding businesses in automating processes through chatbots and virtual assistants. By implementing Kore.AI's technology, businesses can enhance customer service, streamline operations, and reduce costs. These solutions offer advanced analytics, providing insights into customer interactions and behaviors to drive better decision-making and improve overall competitiveness.


    lohit r.

Great learning experience got some good hands on.

  • March 04, 2024
  • Review verified by G2

What do you like best about the product?
The low code and developer friendly evnironment of urs i like the most
What do you dislike about the product?
Documentation can become better. So i that was the one i didnt like much in kore.ai.
What problems is the product solving and how is that benefiting you?
It is a conversational ai so the bot conversations are near to human interations which will make business more customer attractive and friendly.


    Pranathi C.

Easy to learn

  • March 02, 2024
  • Review verified by G2

What do you like best about the product?
It is very easy to learn and implement chatbots using kore.ai. I love that we can integrate it with google translator for various languages and train bot using external apis.
What do you dislike about the product?
The website stucks very frequently which stops developers to have a smooth development.
What problems is the product solving and how is that benefiting you?
We are creating chatbots to contact customer care and know if a user is eligible for certain products. This save time as employees dont need to manually call customer care.


    Chinmay B.

Kore.ai Chatbot

  • March 01, 2024
  • Review verified by G2

What do you like best about the product?
The ease of setting up the bot, Dialogs and other Bot fetaures in a short span of time, Support for multi channel intregration and training programs.
What do you dislike about the product?
The kore webplatform lags when there is a complex flow designs and also very difficult to understand advanced micro level configurations and flow.
What problems is the product solving and how is that benefiting you?
Provides a platform to spin up a bot within no time. The support for multi channel integration is specially beneficially for a developer and customers to choose their choice of conversational channels in a very less effort and cost.