ignio AIOps Platform
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Awesome Product
What do you like best about the product?
Availability of Out of Box use cases for System Health check, interactive dashboard & quick email Notifications which helps in terms of Monitoring. Many more OOB use cases available for example space clean up on drives, capacity management, Batch Management dashboards/predictions, etc. Availability of Customized SOPS which is plus where in we can automate the process with quick and easy codes.
What do you dislike about the product?
One thing which I would like to have is flexibility on the Report (Web or Email) /Dashboard formats in Out of Box use cases. Would not say it is dislike but can be improved
What problems is the product solving and how is that benefiting you?
Proactive Monitoring
Automation of SOPs (Alot of Manual effort being saved)
Predictive Analysis
Productivity improvment
Automation of SOPs (Alot of Manual effort being saved)
Predictive Analysis
Productivity improvment
Intelligent automation - AI Operations
What do you like best about the product?
ignio AI-Ops is currently being used by the infrastructure and business process department. It has been very helpful in improving our process quality, reducing noise alerts, and automating our AI process.
What do you dislike about the product?
Complexity of installation and settings. Configuration is tedious for some tasks
Configuring use cases would allow for quicker adoption by agents and quicker deployment
Configuring use cases would allow for quicker adoption by agents and quicker deployment
What problems is the product solving and how is that benefiting you?
We have leveraged ignio health checks to proactively monitor application availability and self-heal proactively to avoid incidents that impact business operations.
ignio takes care of end-to-end Incidents like finding the issue and raising the incident and resolving/self-healing the incident
ignio takes care of end-to-end Incidents like finding the issue and raising the incident and resolving/self-healing the incident
Recommendations to others considering the product:
Autonomous alert and incident management related to infrastructure, Network, and applications.
Out of box technology catalogues and feasibility for customization via ignio studio
Out of box technology catalogues and feasibility for customization via ignio studio
The tool has worked well for us. I would like to see more out of the box automations
What do you like best about the product?
The ability to create automation on various platforms
What do you dislike about the product?
The lack of canned automation. Everything has to be stick built
What problems is the product solving and how is that benefiting you?
Mainly IT related problems such as routine maintenance and starting to go into Incident resolution. We are also using the tool for a few business processes.
Recommendations to others considering the product:
Great tool for an automation journey.
Ease of use and useful functionality for infra automation
What do you like best about the product?
AIOPS automation, workload automation, health check scenarios
What do you dislike about the product?
Time taken to develop use case can be improved.
What problems is the product solving and how is that benefiting you?
Infrastructure automation including - health check, trigger automated responses, ticket automation.
Recommendations to others considering the product:
The platform is very much capable to cover infrastructure automation needs. The predictive batch operations capabilities shine. Health checking and incident automation is a strong part of this product.
Leveraging Ignio to promote automation within IT Operations
What do you like best about the product?
We have primarily deployed ERP Ops use cases t0 Production which has allowed us to improve the monitoring of our extensive SAP environment. We are working with a good team of Digitate consultants to expand our use of the Ignio platform across IT Operations.
What do you dislike about the product?
We are still in the process of expanding the number of Ignio use cases in production. Depending on the use case being implemented, some can take longer than expected to deploy depending on the amount of customization required within the Ignio platform.
What problems is the product solving and how is that benefiting you?
Implementing ERP-Ops use cases focused on Security & Compliance, Basis Administration, and Master Data Management within our SAP environment. Implementing multiple AI-Ops use cases related to improving and automating our capabilities in System Monitoring, Event Management, System Maintenance, and Automated Testing. Providing automated testing and self-healing capabilities across the IT Landscape
Recommendations to others considering the product:
N/A
Reduced Downtime and achieved team efficiency
What do you like best about the product?
We are mostly using AIOPS which helps significantly to improve the SLA and downtime.
What do you dislike about the product?
I can't think of any dislike at this moment.
What problems is the product solving and how is that benefiting you?
- Improving efficiency
- Service Request automation
- Reducing Downtime
-Business Process Automaion
-Healthcheck Dashboard
- Service Request automation
- Reducing Downtime
-Business Process Automaion
-Healthcheck Dashboard
Infrastructure Operations
What do you like best about the product?
The solutions that comes built in and the interface that helps in understanding the issue and solution used
What do you dislike about the product?
Something that cannot be said now as we are progressing
What problems is the product solving and how is that benefiting you?
Time of associates repeatedly resolving known problems in infrastructure and ignio helps with a prediction that states when the error can arise
AIOps for OS Automation
What do you like best about the product?
Orchestration capabilities built in with ignio
What do you dislike about the product?
So far so good. Not applicable at this moment
What problems is the product solving and how is that benefiting you?
Automation on repetative actions and therby reducing the manual efforts and cost involved on that
Ignio adoption for automation of quality checks/assurance
What do you like best about the product?
Ignio delivered customized automation for standard operating procedures with the best time to market. The product offers flexibility and operational ease with multiple technologies.
What do you dislike about the product?
Not Applicable from technology point of view but support operation can be sped up. Some time there is delay in ticket/query resolution with internal support team
What problems is the product solving and how is that benefiting you?
Redundant activities during quality checks resulting in efforts duplication. Ignio helped automate the procedure which brought shift left from L1 to L0. This gives an opportunity to teams to invest energy into the problem management area.
Insightful batch analysis
What do you like best about the product?
Batch Analyser assists when delivering new batch jobs into complex suites. The ability to forecast is essential to integrate batch seamlessly to ensure SLA's are met.
What do you dislike about the product?
Predefined reports would be a great addition, showing the user which jobs are of concern.
What problems is the product solving and how is that benefiting you?
Adding high volume batch jobs into complex suites to ensure SLA's are not breached - and where necessary, tune batch as required.
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