Sold by: DigitateÂ
Deployed on AWS
Vendor Insights
For enterprises seeking to transform their IT operations, ignio AIOps is an AI and ML driven software that detects, diagnoses, remediates and even predicts and prevents incidents by combining enterprise IT context, insights and intelligent automation to deliver resilient, agile and Autonomous IT operations across hybrid environment, thus improving business availability and customer experience
4.4
Overview
AI and ML driven software that combines enterprise IT context, insights and intelligent automation to deliver resilient, agile and Autonomous IT operations across hybrid environment. ignio AIOps detects issues, performs probable cause analysis, triages and resolves incidents thus eliminating manual processes and contentious war rooms. It also predicts events and prescribes proactive actions to prevent them. ignio AIOps enhances IT productivity by reducing alerts, tickets and MTTR. With a rich library of AI and ML algorithms, over 150 out of the box self heal use cases and pre built automation capabilities spanning across 40 technologies, ignio AIOps reduces the time for Enterprises to get started with their transformation journey by around 40 percent. By ensuring improved IT availability and reduced outages it also significantly enhances customer experience.
Highlights
- Unified observability: Unified observability across infrastructure and cloud layers, applications, ERP, batch operations and digital workspaces; linking business KPIs to IT performance, to enable better visibility across hybrid, multi-cloud estates.
- AI-powered insights: AI-powered insights that leverage deep AI/ML models to analyze diverse datasets, provide detailed insights and detect issues across IT and business operations, predict future state, and recommend fixes and proactive actions.
- Closed-loop automation: Closed-loop automation that combines the knowledge of enterprise IT context, AI-based intelligence, and out-of-box modular automation capabilities for end-to-end lifecycle management- from detection to triaging to resolutions.
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Skip the manual risk assessment. Get verified and regularly updated security info on this product with Vendor Insights.
Security credentials achieved
(1)
ISO27001
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Infrastructure Monitoring | Collect health and performance data from servers, virtual machines, containers across the technology stack (Per Host) | $14.00 |
Log Monitoring | Monitor logs to identify anomalies, detect root cause and resolve the issues (Per Host) | $14.00 |
Network Device Monitoring | Monitor and optimize the health and performance of network devices (Per Network Device) | $7.00 |
Application Monitoring | Monitor application performance, availability and user experience to identify and resolve issues before they impact users (Per APM Host) | $40.00 |
Synthetics monitoring | Emulate user behavior to identify issues in web applications and resolve them before they impact users (Per 10 Synthetic runs) | $0.20 |
Workload Monitoring | Get observability across schedulers, applications and infrastructure for workload operations (Per unique Batch Job) | $2.00 |
Agentless Health Checks | Leverage automation to detect availability and performance across infrastructure layers and identify faults (Per Health Check) | $0.50 |
Cloud Cost Optimization | Provides a vendor agnostic view for multi cloud environment, cost analytics and automation for optimized cloud costs and autonomous life cycle operations (Per Dollar (3%) of average cloud spend) | $0.03 |
Business Transaction Monitoring | Get Horizontal Observability across key business processes by monitoring process and transaction flows across applications on hybrid multi cloud environments (Per 1000 Transactions) | $10.00 |
Intelligent Event Management | Reduce alert noise, improve event detection , fast track resolutions and prevent issues with predictive Intelligence (Per Event) | $0.20 |
Vendor refund policy
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
For enterprises seeking to transform their IT operations, ignio AIOps is an AI and ML driven software that detects, diagnoses, remediates and even predicts and prevents incidents by combining enterprise IT context, insights and intelligent automation to deliver resilient, agile and Autonomous IT operations across hybrid environment, thus improving business availability and customer experience.
Control-M powered by Digitate’s AI Agent for AIOps transforms batch workload management by combining robust workflow orchestration with intelligent automation. The solution simplifies and unifies workflow management across hybrid and multi-cloud environments, integrating with mainframe modernization initiatives and supporting DevOps with Jobs-as-Code. Digitate’s AI Agents deliver advanced anomaly detection, auto-triaging, self-healing, and proactive problem management, enabling business SLA prediction and prevention. Enterprises benefit from improved reliability, faster data-driven outcomes, and reduced risk of SLA violations—ensuring on-time delivery of mission-critical business processes.
Customer reviews
Shipbuilding
Outstanding Support and Robust Product Experience
Reviewed on Nov 26, 2025
Review provided by G2
What do you like best about the product?
The team supported me throughout every stage of the process, and I also found the product to be very robust.
What do you dislike about the product?
The request was a bit unclear at the beginning, which caused some delays initially. However, once that was sorted out, everything went smoothly. It would be great if the initial instructions could be improved.
What problems is the product solving and how is that benefiting you?
The Ignio team was developing a product designed to help identify the best dealers for purchasing cruise parts, as well as to assist in reducing purchase costs. I am sending data through an API using a POST request, and I have integrated that API on my end.
Jay S.
AI-Powered IT Troubleshooting Made Effortless
Reviewed on Nov 17, 2025
Review provided by G2
What do you like best about the product?
The best thing for me about Digitate is that it has the power the troubleshoot and fix issued related to information technology with the use of Artificial intelligence.
What do you dislike about the product?
The thing that complicates the use of Digitate is that it very hard to setup and makes customization really demanding for a new user.
What problems is the product solving and how is that benefiting you?
By automating the workflow, it eliminates the need for manual work and can identify significant problems before they escalate into major issues. Altogether, these features help reduce the team's time spent on tasks, minimize performance issues, and enhance overall system reliability.
Dileep K.
Revolutionizing IT Operations with Intelligent Automation
Reviewed on Nov 15, 2025
Review provided by G2
What do you like best about the product?
What I appreciate most about Digitate is its strong emphasis on intelligent automation with ignio. The integration of AI, machine learning, and automation to address real-world IT operations challenges truly sets Digitate apart. I value the company's commitment to developing scalable, enterprise-grade solutions that minimize manual work, enhance reliability, and enable businesses to operate more autonomously. Additionally, I find the culture of innovation, ongoing learning, and customer-focused mindset to be particularly inspiring.
What do you dislike about the product?
I don't have major dislikes, but since Digitate works in a very fast-paced environment with cutting-edge automation, sometimes priorities shift quickly. While this is exciting, it can also make planning challenging. However, I see it as part of working in an innovation-driven company where adaptability is important.
What problems is the product solving and how is that benefiting you?
Digitate is helping solve several key challenges in IT operations. It reduces the heavy manual effort required for incident detection, root cause analysis, and routine operational tasks. By using AI-driven insights, automation, and contextual understanding, it helps identify issues proactively before they impact users. This leads to fewer outages, faster resolution times, and smoother day-to-day operations.
The biggest benefit is the shift from reactive firefighting to proactive, autonomous operations. It improves reliability, decreases operational noise, and frees up time to focus on higher-value tasks instead of repetitive manual work. The consistency, accuracy, and speed delivered by Digitate’s automation significantly enhance overall efficiency.
The biggest benefit is the shift from reactive firefighting to proactive, autonomous operations. It improves reliability, decreases operational noise, and frees up time to focus on higher-value tasks instead of repetitive manual work. The consistency, accuracy, and speed delivered by Digitate’s automation significantly enhance overall efficiency.
Harsh D.
Interactive Interface Makes It Stand Out
Reviewed on Nov 04, 2025
Review provided by G2
What do you like best about the product?
The interface is very interactive and engaging, making it enjoyable to use.
What do you dislike about the product?
At times, the system can experience intermittent disconnections when the Wi-Fi signal strength drops below 65%. This susceptibility to losing connection can be inconvenient if your wireless network is not consistently strong.
What problems is the product solving and how is that benefiting you?
The experience was engaging and led to improved customer satisfaction.
Roberto C.
Review for ignio (Digitate monitoring tool)
Reviewed on Nov 04, 2025
Review provided by G2
What do you like best about the product?
easy to use monitoring tool, due to our activities, it needs to be accessed 24/7
What do you dislike about the product?
have had some challenges with integrations or out of the box requests
What problems is the product solving and how is that benefiting you?
IT monitoring allows prompt alerts when an issue has been detected, and a ticket is generated and then assigned to the appropriate resolution team. Throw prompt alerts, which will prevent major outages and service disruptions