Sprout Social
Sprout SocialReviews from AWS customer
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All-in-One Platform for Effortless Social Media Management
What do you like best about the product?
organized and efficient it makes everything.
The platform brings publishing, monitoring, reporting, and customer care into one place
The platform brings publishing, monitoring, reporting, and customer care into one place
What do you dislike about the product?
What I dislike about Sprout Social is that it occasionally lags, and sometimes it stops generating reports for the work I’ve completed.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me centralize all my social media tasks in one place from publishing and scheduling to monitoring messages and generating reports.
Effortlessly Schedule and Report with Sprout Social
What do you like best about the product?
I thoroughly appreciate Sprout Social for its ease of use, particularly in scheduling social posts across multiple brands and channels, which significantly simplifies my monthly planning processes. The intuitive dashboard is a standout feature, making navigation and execution of tasks straightforward and efficient. Additionally, I value the training hub, which provides essential resources for sharing knowledge and enhancing my team's capabilities. The ability to change formats for posts and receive copy suggestions is incredibly useful for keeping content fresh and optimizing post performance. I also find the reporting widgets exceptionally user-friendly, allowing easy drag-and-drop functionality to create custom templates for client reporting, which enhances the reporting process. Overall, the easy setup of Sprout Social facilitates a smooth transition to utilizing its full capabilities. These features collectively contribute to a positive user experience, making Sprout Social a valuable tool for social media management.
What do you dislike about the product?
I know it's an API limitation and needing access to paid accounts but giving post performance predictions would be helpful.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to easily schedule social posts for multiple brands, optimize post performance with copy suggestions, and create custom client reports with intuitive widgets. The training hub is also beneficial for team collaboration.
Intuitive and Powerful Social Media Management
What do you like best about the product?
I love how Sprout Social's interface is incredibly user-friendly and intuitive. The ease of navigating and finding the tools I need makes my work more efficient without sacrificing power. Scheduling posts is a breeze and significantly simpler than the hassle of having to manage multiple platforms individually. Additionally, I am very impressed with the design and functionality of the user interface, which further enhances the ease of use. Overall, using Sprout Social for planning and scheduling social media posts, as well as data and reporting, streamlines my workflow and reduces the complexity of managing social media tasks significantly.
What do you dislike about the product?
I dislike the limitations in external reporting with Sprout Social. It seems like the platform lacks a robust reporting system for external platforms, which could enhance its functionality and reporting capabilities.
What problems is the product solving and how is that benefiting you?
I find Sprout Social makes scheduling posts effortless and tackles the hassle of tracking and reposting on all platforms, thanks to its intuitive and powerful UI.
Customizable Reports Shine, But Scheduling Needs Improvement
What do you like best about the product?
The reporting tools are easy to use and so customizable. So easy to share.
What do you dislike about the product?
Scheduling doesn’t always work — things get blocked or don’t send for whatever reason. Also sometimes I’ll schedule and then photos post blurry. I wish the program told me if they were too big/small.
What problems is the product solving and how is that benefiting you?
Reporting is 100% easier with sprout to create and to share
Effortless Scheduling and Collaboration Made Simple
What do you like best about the product?
Super easy to schedule posts and set approval levels. I like that we can also chat alongside the posts if things need to be changed or edited.
What do you dislike about the product?
Once a post is deployed, I ran into issues when a caption needed to be edited. Facebook needed me to do so in Sprout and Sprout wouldn't let me do it in the app. I had to delete everything and reschedule. Other than that one thing, I've had a pretty easy time using sprout.
What problems is the product solving and how is that benefiting you?
We used to schedule post in each social platform. I love Sprout's scheduling and linking of accounts right in one place. I also use the recommended posting times based on engagement data.
Streamlined Social Engagement, Needs UI Tweak
What do you like best about the product?
I love that Sprout Social brings all of our social streams together, making it easy to efficiently manage and engage with our audience across multiple platforms. The filtering functionality is incredibly helpful, ensuring that we do not miss any comments, which is critical for maintaining good customer relations. I appreciate the user-friendly and visually appealing interface, which makes navigating the tool a pleasant experience. The ease of the initial setup is particularly commendable, as it allowed us to integrate Sprout Social into our workflow with minimal hassle.
What do you dislike about the product?
When I first click reply on a comment, the text will not automatically receive text I am typing and it throws me to a weird page from hitting what I assume are shortcuts I do not know about. It would be better if, once hitting reply, the text cursor automatically went to where we are typing the response.
What problems is the product solving and how is that benefiting you?
Sprout Social integrates all our social streams and makes it easy to filter comments, ensuring nothing is missed while being user-friendly and visually appealing.
User-Friendly with Effective Scheduling
What do you like best about the product?
I love the easy scheduling feature on Sprout Social. It's incredibly user-friendly, and when I first started using it, I was able to figure everything out without any training, which was a huge time-saver. This simplicity in navigation made my initial setup experience very easy, ensuring I could dive right into managing my social media posts effectively. The platform’s intuitive design stands out because it empowers me to schedule Instagram and Facebook posts seamlessly, helping me ensure I never forget to post something important. Overall, the scheduling functionality gives me confidence in managing and posting content efficiently.
What do you dislike about the product?
I wish Sprout Social allowed the use of trending sounds and music in pre-scheduled posts. This limitation affects my ability to fully engage with audiences on platforms that value current and dynamic content.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to schedule Instagram and Facebook posts easily, ensuring I never forget to post. It's user-friendly, allowing me to navigate it without training.
Makes managing social media much, much easier and painless
What do you like best about the product?
Makes it quick and easy to manage social content, schedule posts, and more.
What do you dislike about the product?
Cannot include audio with posts directly from the Sprout Social interface.
What problems is the product solving and how is that benefiting you?
It is significantly reducing the time and effort needed to manage a social media calendar.
Essential Tool for Streamlined Social Media Management
What do you like best about the product?
I absolutely love how Sprout Social allows me to effectively manage our university's social media with a small team. The ability to schedule posts across multiple platforms at different times is incredibly beneficial, saving me the hassle of accessing each platform individually. I find the platform's one-stop-shop capability invaluable, particularly with its feature that warns me if my media isn't the right size, which helps me ensure that each campaign is perfect. This feature helps keep everything aligned and organized, making my job much easier. Additionally, I appreciate how Sprout Social acts as a godsend by automating tasks we previously had to manage manually, greatly enhancing our efficiency. The initial setup was smooth and easy, with significant support from the company, and the tutorials available ensure that when we’re ready, we can learn even more functionalities. Sprout Social goes above and beyond for any company needing dedicated social media management.
What do you dislike about the product?
I find it annoying that there are certain features on Sprout Social where I need to use my phone to post. If I don't check my phone or see the notification, I might not know to post. Although this doesn't happen often and isn't a deal breaker, it can disrupt my workflow when it does occur.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to streamline social media management, automate posting across platforms, improve team collaboration, approve posts, and monitor feedback efficiently, despite having a very small team.
Effortless Organization and Engagement
What do you like best about the product?
I love how Sprout Social helps our team stay organized and keeps everything flowing smoothly. It is incredibly handy with its ability to tag sentiments, which makes interaction with customers so much easier. The design is sleek and intuitive, and its simplicity stands out as one of the easiest content management solutions I've ever used. I am particularly impressed with how easy it is to set up tags and the automation of sentiments, which saves me an extra step in the process. Moreover, setting it up was a breeze, truly 'easy peasy.'
What do you dislike about the product?
It's hard to think of anything negative.
What problems is the product solving and how is that benefiting you?
Sprout Social helps us stay organized, streamlines team workflows, tags sentiments automatically, and simplifies customer interactions. It's designed simply, making cases easy to manage. I love setting up tags effortlessly, enhancing efficiency.
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