Sprout Social
Sprout SocialReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
5,557 reviews
from
External reviews are not included in the AWS star rating for the product.
Excellent tool for managing social media
What do you like best about the product?
The reporting tool has been absolutely fantastic for us. The simple graphs make it easy to show our clients tangible results, but are also deep enough that I never feel like I'm lacking information.
What do you dislike about the product?
I'm crossing my fingers for Pinterest integration in the coming future.
What problems is the product solving and how is that benefiting you?
Overall, Sprout lets me spend less time on social. Scheduling is quick and easy and the reports write themselves. Before using Sprout, I used another social media scheduling tool and spent easily 2-3 hours per client just scheduling, with 1-2 hours assembling reports myself. With Sprout, I spend 1 hour per client scheduling and pulling reports.
Recommendations to others considering the product:
The interface is very user-friendly, and I feel comfortable adding clients as users so they can use the reporting and scheduling tools themselves.
Affordable, easy to use and customiazble.
What do you like best about the product?
I like the different tier options that are available through Sprout. Since my amount of clients and workload fluctuates throughout the year, I can go up or down based on my needs at the time. It is also very easy to use and I am not digging around looking for reports etc. The other benefit to Sprout Social is that I can create a group report for a client that includes all of their social media profiles: Facebook, Twitter and Instagram.
What do you dislike about the product?
While this is a very affordable option for agencies and companies, the price is a little high if I were to be paying for it on my own. So for now it works but if I had to pay for it myself I don't think I would continue with their services.
What problems is the product solving and how is that benefiting you?
Clients obviously want reports every month. The reports provided through Sprout Social are very visually appealing and I have gotten great feedback from clients. While much of the information is accessible through the Facebook dashboard, this turns it in to something tangible and nice to look at. Not just a bunch of confusing numbers.
Recommendations to others considering the product:
Sprout social is a great tool for agencies to use when managing social media teams or providing feedback to clients.
Social Media Manager/Social Content Manager
What do you like best about the product?
Easy to use, nice interface. Love that you can schedule for your accounts in the site - makes it easy. Also nice that multiple brands are in one singular location. Great that multiple users can see what others have scheduled, etc.
What do you dislike about the product?
Would love Instagram analytics :) Would be interested in more detail - we do use multiple different programs to get us the metrics we need and to compare/contrast.
What problems is the product solving and how is that benefiting you?
We're managing social for multiple brands - Sprout makes it easy for everything to be in once place!
Seamless & Easy to Use Social Media Management Tool
What do you like best about the product?
Easy to use, scheduling posts is efficient, lots of drag-and-drop usability, and a great mobile app. I schedule through my phone sometimes as well. The app is also quick and you can see what content you have schedule and in queue. It's also great for reputation management - keeping track of online reviews and responding to them efficiently and quickly.
What do you dislike about the product?
Sprout Social won't let you add multiple images to a post for Facebook and Google+, which is extremely inconvenient. Some of their reporting tools aren't as usable or great and they don't have a nice sharing option if multiple people need to use the account. Sprout Social works on a one-user per login basis, which can be pretty inconvenient at times.
What problems is the product solving and how is that benefiting you?
Scheduling content for 35 Hilton hotels across multiple markets in the US, keeping track of online complaints / Facebook reviews, responding to people online in a timely manner and the reporting tools to see how social is doing across all hotels overall - particularly online engagement.
Recommendations to others considering the product:
Great tool to use for companies with a lot of social pages to oversee. Their reporting options are also extensive, which is nice.
Saves me everyday!
What do you like best about the product?
This is the best social media tool out there. So easy to use, wonderful support team
What do you dislike about the product?
The cost! I wish there were more packages...I am not a huge company and would love some of the enterprise features but they cost way to much!
What problems is the product solving and how is that benefiting you?
We are able to track all of our social media in one tool and they also show recommendations etc.
Use it mostly for social listening at this point.
What do you like best about the product?
Best interface of anything on the market in my opinion.
What do you dislike about the product?
Pricey and unable to connect too many accounts without the price going sky high.
What problems is the product solving and how is that benefiting you?
Used to use it to connect <10 accounts, but now work for a nationwide organization that has almost 400 channels so Sprout isn't that useful anymore. Keep it around for social listening. Was really useful in crisis communication to listen closely to our brand and key words.
Recommendations to others considering the product:
If you only have a handful of channels to manage, Sprout has my vote. It's just a little pricey.
Complete Social Media Management Package
What do you like best about the product?
I love that Sprout Social has a Chrome Extension so that anytime you come to a website or webpage you'd like to share across your social media platforms, you simply click the extension and add the info and voila!
What do you dislike about the product?
I dislike that you can't archive or curate your social media posts.
What problems is the product solving and how is that benefiting you?
I'm solving a need for social media organization! It's helped me keep track of what needs to be posted, what's been posted, what effect it's had on my audience, and how my audience has reacted or interacted with it!
sprout makes social media easy
What do you like best about the product?
My favorite part about this platform is the usability. It was easy for me to immediately figure out how to connect my different social media channels and start scheduling posts.
What do you dislike about the product?
The reporting can be a little bit wonky at times, I would definitely double check it with the actual social media insights just in case.
What problems is the product solving and how is that benefiting you?
Being able to schedule posts once a week instead of every day has cut out so much wasted time.
Using this tool for past 2 years.
What do you like best about the product?
I have been using this app for past 2 years for my brand managing multiple channels. I like the publishing module and how easy it is for me to answer all online comments from different channels into one single dashboard.
What do you dislike about the product?
Reporting part has to be more in depth and detailed but still it provides a good overview.
What problems is the product solving and how is that benefiting you?
Answering online queries from different platforms into one single dashboard and also publishing content into multiple channels.
Recommendations to others considering the product:
If you manage multiple facebook pages or Twitter accounts then this tool is a must have. It has the great publishing tool that allows you to post on multiple platforms with scheduling capabilities. Also the other feature i like is the messages part. I can see all comments, tweets and complains from Twitter, facebook or Instagram within a single dashboard and assign them to relevant person.
Best SMM platform for SMEs
What do you like best about the product?
The UI is one of the best in the industry, and that includes the larger enterprise platforms. Simply put, it's the best interface for the daily tasks of social media management, from listening, to posting, to responding and engaging, as well as content curation.
From a functionality perspective, they've got most of the features you would want from a SMM platform. Great feed integration, easy to manage multiple accounts from a single hub, great listening tool to stay on top of what is happening.
From a functionality perspective, they've got most of the features you would want from a SMM platform. Great feed integration, easy to manage multiple accounts from a single hub, great listening tool to stay on top of what is happening.
What do you dislike about the product?
Some functionality can be a bit buggy, for example the feeds function. Also from time to time have had issues with being randomly logged out in the middle of composing a message.
The reporting could be dramatically improved. It's more focused around looking good than it is flexible and effective. Hard to really use their reports from an analytics (gleaning insight) perspective.
The reporting could be dramatically improved. It's more focused around looking good than it is flexible and effective. Hard to really use their reports from an analytics (gleaning insight) perspective.
What problems is the product solving and how is that benefiting you?
Social media management - listening, posting, engaging, content curation. We love the tool - it's helped us go further, faster in social media, which for us has made social our fastest growing channel in terms of new business and campaign influence.
showing 5,501 - 5,510