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Sprout Social

Sprout Social

Reviews from AWS customer

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5,568 reviews
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External reviews are not included in the AWS star rating for the product.


    Entertainment

Smart social media software that helps get the job done

  • March 07, 2017
  • Review provided by G2

What do you like best about the product?
Sprout Social was a great tool to have in our toolbox to help with any and all things social media. We were able to grow our presence and allow for multiple users on our end with ease. The analytics component was crucial as it gave important insights to help determine our course of action going forward.
What do you dislike about the product?
There's not much about Sprout Social that we'd like to change, except maybe a few more features. Pricing was an area of concern for us, but it would probably be a good fit for most companies.
What problems is the product solving and how is that benefiting you?
We were having issues with collecting date with social media. Once we were able to implement the software, it gave us a better understanding of our users and how to manage our content.
Recommendations to others considering the product:
It's worth giving the software a shot to see if it can help your bsuiness.


    Kristen G.

Easy to use for the multi-tasker

  • March 06, 2017
  • Review provided by G2

What do you like best about the product?
Easy to use interface that allows you to juggle multiple accounts. Great for scheduling social media posts in advance. Reporting is an added bonus.
What do you dislike about the product?
A bit pricey for what it is. limited functionality with scheduled posts.
What problems is the product solving and how is that benefiting you?
Handling social promotion for multiple brands.


    Leisure, Travel & Tourism

Great solution for small business owners or similar types looking for a one-stop platform.

  • February 26, 2017
  • Review provided by G2

What do you like best about the product?
Easy to use, visually pleasing, great for low-volume accounts. Plus there's a nice workflow.
What do you dislike about the product?
It's great for smaller businesses or lower volume - not as great for high volume accounts at the corporate level.
What problems is the product solving and how is that benefiting you?
Very useful for smaller accounts or smaller businesses that just need some social media organization and workflow; plus it eliminates the need for shared passwords.
Recommendations to others considering the product:
Definitely consider it over Hootsuite for lower volume accounts.


    Public Relations and Communications

Great tool for composing and scheduling social posts

  • February 23, 2017
  • Review provided by G2

What do you like best about the product?
Sprout Social makes it easy to compose and schedule social posts on Twitter, Facebook, and LinkedIn. It also has a simple and easy layout that doesn't take long to figure out. Lastly, they do a great job showcasing analytics by pulling the most important numbers and graphs that are easily digestible.
What do you dislike about the product?
You are unable to monitor topics and companies with a live dashboard. Also once your scheduled tweets publish, there is no way to easily view it or delete if you made an error.
What problems is the product solving and how is that benefiting you?
Easily composing and scheduling on Twitter, LinkedIn, and Facebook. As well as collecting the necessary analytics to provide to the client.


    Marketing and Advertising

Excellent Platform

  • February 23, 2017
  • Review provided by G2

What do you like best about the product?
I can easily schedule Twitter and other social posts and then review performance in one location.
What do you dislike about the product?
Reviewing performance can sometimes be difficult until you have the hang of it.
What problems is the product solving and how is that benefiting you?
Mostly this helps us schedule social posts on platforms, like Twitter, which don't allow this type of scheduling.


    Marketing and Advertising

Sprout Social Review

  • February 23, 2017
  • Review provided by G2

What do you like best about the product?
Sprout sends weekly activity summaries for our clients so we can quickly see new followers, Facebook stats and impressions broken down by types of followers, and brand advocates (those that retweet or mention the brand the most). It's a great way to make quick recommendations to our clients.
What do you dislike about the product?
We are unable to monitor the YouTube and Pinterest pages of our clients. It's also quite pricey.
What problems is the product solving and how is that benefiting you?
It makes it much easier for us as account managers to recommend paid social ad campaigns to our clients because the statistics are right there to prove that those recommendations will work. If 90% of our followers are female, we don't want them running targeted ads to customers who "like" football and Xbox on Facebook. We'd instead target customers who have a connection to brands and products on Facebook that are more female centric.
Recommendations to others considering the product:
This is a great tool if you're new to social media analytics or trying to keep it simple for your clients. If you need something simple and quick to use, Sprout is my recommendation.


    Newspapers

Sprout is Great for Social!

  • February 23, 2017
  • Review provided by G2

What do you like best about the product?
I like that Sprout allows me to easily manage multiple social accounts and provides valuable feedback on impressions which I can use for ROI.
What do you dislike about the product?
I would say the only drawback would be the cost of Sprout. It is worth it but expensive.
What problems is the product solving and how is that benefiting you?
Sprout allows me to make sure we are getting a good ROI on our social and which social posts do best for our company.
Recommendations to others considering the product:
For a paid service I would recommend it.


    Individual & Family Services

Fantastic Product!

  • February 16, 2017
  • Review provided by G2

What do you like best about the product?
I like all of the additional education that is offered.
What do you dislike about the product?
I dislike that the features don't always align with our needs.
What problems is the product solving and how is that benefiting you?
We are solving the confusion of direction and we have realized that this streamlining for social is crucial.


    Cosmetics

Love it!

  • February 14, 2017
  • Review provided by G2

What do you like best about the product?
I love being able to pick the exact times I want to post.
What do you dislike about the product?
There is nothing that I dislike so far!
What problems is the product solving and how is that benefiting you?
The benefit of scheduling posts makes it to where you never forget to post!


    Anna U.

Social Insights

  • February 14, 2017
  • Review provided by G2

What do you like best about the product?
Good easy way to keep up with Facebook software updates and keep updated on trending posts from competitors.
What do you dislike about the product?
There are certain aspects of the app which I have not had a chance to try out but it seems fairly comprehensive. I would be curious if it has hootsuite scheduling capabilities.
What problems is the product solving and how is that benefiting you?
I run a nonprofit and Sprout Social is particularly geared towards solving the challenges of nonprofit.
Recommendations to others considering the product:
Lots of new features rolling out worth taking a looking especially for nonrofits