Smartsheet
SmartsheetExternal reviews
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Helpful and user friendly online project planning tool
What do you like best about the product?
It is a very user-friendly project management tool that enables corporates to keep track of every project easily, helpful with preparing reports to use for business development
What do you dislike about the product?
Although it is a user-friendly tool, there are many things that a user must know to get maximum efficiency.
Despite there being a Smartsheet university to learn about many things, it is expensive to get one-to-one help to create custom solutions
Despite there being a Smartsheet university to learn about many things, it is expensive to get one-to-one help to create custom solutions
What problems is the product solving and how is that benefiting you?
The different project requires different project managers, but all the work are done by same workshops. It is really important to make a plan to decrease conflict in workshops to decrease the lost of time
Using Smartsheet for about six months now for Project Management
What do you like best about the product?
I used to work with Microsoft Project and switched to Smartsheet about six months ago. I find it very easy to use compared to MS Project. It is user-friendly. I haven't had any training, and I think it is a great and easy tool for tracking project progress.
What do you dislike about the product?
I can't think of any significant downsides, it provides me with all the tools I need to track progress across projects. It has only been six months, so maybe I will find issues later, but so far, so good!
What problems is the product solving and how is that benefiting you?
Smartsheet is helping me create project schedules. I can then assign resources to each project task and regularly review schedules to track project progression.
Helpful tool - could function more like Excel
What do you like best about the product?
I love the collaboration aspect within Smartsheet - easy to share the smartsheet and have multiple users track inputs & progress
Also like the conditional formatting option
Also like the conditional formatting option
What do you dislike about the product?
I wish Smartsheet sticky keys functioned more similarly to excel - if we could have the ALT keys function more similarly, that'd be awesome!
What problems is the product solving and how is that benefiting you?
Smartsheet is helping us project manage especially for collaborative projects with multiple stakeholders - helping us keep organized
Powerful with limitations
What do you like best about the product?
Smartsheet is a very powerful tool with a wide range of functionalities. The help resources like Smartsheet University and the online forums are extremely useful. It is invaluable to share access to a Smartsheet with a non-licensed user and have them receive email notifications and interact with sheets.
What do you dislike about the product?
There are limitations to the tool that have impacted my ability to implement it in certain ways. The major limitation is that you cannot automate the creation of hierarchies within or across sheets. This impacts my ability to track long-living projects with differing parameters without creating hundreds of separate sheets for each project.
What problems is the product solving and how is that benefiting you?
Cross-functional communication, information parity, and documentation are a few of the significant problems Smarsheet helps my organization solve. Our ability to react quickly and avoid mistakes has increased.
A great platform, I could just use some more training
What do you like best about the product?
I like the multitude of tools that smartsheet offers. It helps with project management, task assignment, customer communications, and overall organization.
What do you dislike about the product?
I don't know if the platform has kinks to work out or if I just wasn't given enough training, but there are functionalities that I still don't know how to use.
What problems is the product solving and how is that benefiting you?
We have a company-wide problem of task assignment and accountability. Smartsheet helps us to stay organize and makes sure things don't fall through the cracks.
Improving product, too expensive.
What do you like best about the product?
SmartSheet is great for using it as a hub for the company and tracking processes. We used it to aggregate information, track client interactions and weekly updates, track employee time and vacation tracking, and distribute weekly assignments. Most importantly, it worked great for scheduling the workstreams for a project and assigning time values to them to ensure we stayed on track for client deliverables.
What do you dislike about the product?
The product felt basic in terms of outputs and visualizations. The price did not justify the value we received for the things my company was using it for. More depth was needed in creating workflows and being more interactive for users involved in the process.
What problems is the product solving and how is that benefiting you?
The problems were scoping a case and tracking progress while multiple projects were underway. Smartsheet's tool made it easy to follow which projects had kicked off, what stage they were in, and flag any roadblocks. This laid it out for the entire team and made sure high priority issues were handled.
Great for Project Management
What do you like best about the product?
Smartsheet's best features include the capability to assign projects to users and provide a comprehensive project overview. When a ticket is received, Smartsheet intelligently identifies the appropriate users to assign the project to.
What do you dislike about the product?
While the product excels in project-based ticket management, it falls short in comparison to other competitors when it comes to the ticketing system setup. It may not be the optimal choice for tracking daily tickets, which is an area where improvements could be made.
What problems is the product solving and how is that benefiting you?
One of the standout features of Smartsheet is its exceptional capability to track projects and assign them to team members seamlessly. This robust functionality empowers our team with the flexibility to effortlessly reassign projects from one member to another, ensuring optimal resource allocation and efficient workflow management. With just a few clicks, we can reallocate responsibilities, allowing for smooth transitions and effective collaboration throughout the project lifecycle. Smartsheet's intuitive interface and user-friendly design truly enhance our team's productivity and enable us to adapt to changing project requirements with utmost ease. This remarkable function is a testament to Smartsheet's commitment to empowering teams and streamlining project management processes.
Great tool for effortless project planning
What do you like best about the product?
One standout feature of Smartsheet is its excellent integration capabilities. It seamlessly connects with popular third-party applications, such as Google Drive and Microsoft Office, allowing us to collaborate and access files from multiple platforms without any hassle.
What do you dislike about the product?
Even though Smartsheet has many features for managing projects, it could have better reporting options. It would be helpful to have more choices for reports, like templates and visualizations, to analyze project data and share information easily.
What problems is the product solving and how is that benefiting you?
Smartsheet solves issues with resource management and task tracking. We can better utilize resources, complete projects on schedule, and produce better results with its powerful features for allocating resources, managing task dependencies, and tracking progress.
Smartsheet is a great tool for project management, especially when it comes to collaboration
What do you like best about the product?
I like the possibility to add attachments to a sheet and tag people.
Another feature I also find myself using a lot is the saved filters which help me prepare to meetings
Another feature I also find myself using a lot is the saved filters which help me prepare to meetings
What do you dislike about the product?
The current text formatting lacks quality. I desire the capability to apply colors and emphasize text within cells. Moreover, I'm not particularly fond of the Gantt view as it lacks intuitiveness and doesn't allow for convenient placement of milestones.
What problems is the product solving and how is that benefiting you?
I handle numerous projects simultaneously. My typical approach in Smartsheet is to share project phases, timelines, and milestones with the customer through a shared sheet. Additionally, I utilize it as an issue log, providing a dedicated space for the customer to report any issues/bugs that require our attention throughout the project.
Smartsheet as a small BI team manager
What do you like best about the product?
We use Smartsheet to track data requests and research projects in our small BI team. I like the card view and lanes that make transitioning between different stages of the project seamless. There are enough options for customization to get what I need out of the product too.
What do you dislike about the product?
Either the ability to add multiple contributors to a project is not easy enough, or the feature needs to be added. I also find it hard to see which task a subtask relates to when breaking down projects into smaller steps. There are some vital features I think should be added.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping us keep track of incoming requests and projects within our small BI team. Color-coding helps us keep track of deadlines, and positioning within our card view helps us prioritize tasks.
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