Smartsheet
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Shane Zander Smartsheet review
What do you like best about the product?
Smartsheet automation and shareability are the two most helpful features of Smartsheet. I like the automated notifications, formulas, forms, shuttles and meshes. The fact that Smartsheet is web based, and that you don't need a license as a user helps the shareability. Also nice that you can have multiple people working on one sheet at a time. And, the ability to view on a Smartphone
What do you dislike about the product?
There are downfalls with Smartsheet, it has a lot of quirks. My team finds itself using elaborate work arounds to do simple task like automatically deleting rows from a sheet. Intermittently Smartsheet is slow, or fails to work, and when it does we can tell it is on Smartsheet's end, because all members of my team notice the issue at the same time. There are also no notifications that Smartsheet is having issues, or that it is resolved, even if you put in a ticket.
Specific issues that need to be fixed:
The ability to share access to Data Meshes and Data Shuttles, if there is an issues, other team members cannot run them or edit them.
he 20,000 row and 500K cell limitations hamper our ability to use Smartsheet, and causes us to put some projects in Excel, that we would like to have in Smartsheet.
Unable to automate download of data from Tableau.
Dashboards require dozens of sheets and reports to feed the graphs data.
Specific issues that need to be fixed:
The ability to share access to Data Meshes and Data Shuttles, if there is an issues, other team members cannot run them or edit them.
he 20,000 row and 500K cell limitations hamper our ability to use Smartsheet, and causes us to put some projects in Excel, that we would like to have in Smartsheet.
Unable to automate download of data from Tableau.
Dashboards require dozens of sheets and reports to feed the graphs data.
What problems is the product solving and how is that benefiting you?
Automating notifications, consolidating reporting, and project management. We use Smartsheet to give users a streamlined way to view reporting, enter data, and review the progress of a project.
A deep dive into productivity with Smartsheet
What do you like best about the product?
What I like the most about Smartsheet is that it works well with other tools I use to manage my projects. It also makes my sheets look good and easy to understand. Plus, it does a lot of the work automatically so I don't have to, which helps me get more done.
What do you dislike about the product?
Smartsheet's mobile app doesn't have all the things that the web version has, and that makes it hard to get work done when I'm not at my desk. Also, I wish there were more ways to look at the sheets.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me handle lots of projects at the same time. I love using the Gantt charts to see how everything fits together. It does a lot of the boring stuff for me, so there’s less chance of mistakes and things get done faster. It's also really good for working with other teams because everyone can see and talk about the same information.
Align your workflow to Smartsheet's ideal else be in for a clunky time
What do you like best about the product?
Automations make life easier. Summary fields remove the need for cross-sheet references and bulky cell formulas. Update requests keep things manageable. Other options don't compare. Sticking with smartsheet's bread and butter functionality and designing your process to work with smartsheet rather than the other way around will keep life simpler.
What do you dislike about the product?
No built-in function to handle time-type data; in fact, you actively have to adjust for system date-time columns to perform age or date ranking functions. We need a time-type column. There's workarounds for most anything, but once you start relying on cross-sheet references to surface data or pull specific references you need to take great care else things get prone to breaking or not updating intuitively.
What problems is the product solving and how is that benefiting you?
It is solving the problem of keeping track of an excess of active projects and their relative progress. Forms allow for easy data collection and periodic check in.
Great service with minor bugs
What do you like best about the product?
The ability to seamlessly transfer between different sheets is invaluable. The "Move row to another sheet" function makes patient care across multiple platforms much easier than it would be otherwise.
What do you dislike about the product?
Occasionally, when attempting to access comments, the website will glitch and not show any of the comments made on a specific row. Additionally, it does not track read comments when you transfer a row to another sheet. Suddenly all comments on the sheet will appear unread, even if you wrote them yourself.
What problems is the product solving and how is that benefiting you?
The recent addition of the column "Most recent comment" is a valuable addition that enables consistent tracking of whatever the most recent comment was. However, I have attempted to report issues with comments being unread when transferring from one sheet to another and never heard anything back.
Smartsheet for project planning is great
What do you like best about the product?
smartsheet is really great for tracking project status / project planning. there are ways to notify team members when it's time for them to start a report because a renewal was delivered (for example). it would be great if calender invites could be send from smartsheet as well.
What do you dislike about the product?
I don't think smartsheet is very user friendly. I also have a hard time understanding the dashboards that can be made and how it can be shared with clients without oversharing information that is needed for behind the scenes.
What problems is the product solving and how is that benefiting you?
smartsheet helps me and my team stay organized for project planning during our clients open enrollment which is a very busy time. we have to make sure carriers are on accountable and with smartsheet i am notfified if deadlines are missed etc.
Great for organizing, could have more integrations and logic
What do you like best about the product?
I love Smartsheet for tracking tasks and purchases for our company. It is a fantastic tool for keeping many duties organized and together in one easy form.
I also like the options to create dashboards for each department.
I also like the options to create dashboards for each department.
What do you dislike about the product?
I find the form function for sheets is very basic; there isnt many logic options to make jumps, and you cant integrate other apps, like you can with Jotform. If the form function was improved, I could see this app being utilized more in our company.
What problems is the product solving and how is that benefiting you?
Our purchasing department has struggled in the past to keep all requests in one orderly file, Smartsheets has completely solidified their operations and made their work easy to maintain and accessible.
Smartsheets is easy to use but there is room for improvement
What do you like best about the product?
Easy to see how time is managed and the user experience is easier to use than any other systems I have used previously. I like how you can assign people to each task easily.
What do you dislike about the product?
The gantt feature is hard to set up and use. I would like to know how to use the other areas that I do not understand but I am not sure how I would do this so that would be good.
What problems is the product solving and how is that benefiting you?
It is making it easier to collaborate on projects. It saves time and makes everything mote productive and easier to manager. My team work well together now we use it.
Good for high level planning, time consuming for complex/detailed project and resource planning.
What do you like best about the product?
The predecessors function is super helpful in connecting rows, and it's a simplistic layout/feels familiar, as it is like a spreadsheet. The login and admin management process is very easy/intuitive.
What do you dislike about the product?
Resource management is too reliant on multiple capturing and entering data from elsewhere. It's hard to know what smartsheet can do unless you spend a lot of time getting to grips with all the how to videos - which as a manager I simply don't have time for.
What problems is the product solving and how is that benefiting you?
We use smartsheet to offer a high level breakdown of the project milestones and key delivery dates. It has become a useful reference and forecasting tool but does not support us in the day to day project management.
Great for project management, not great for hours tracking
What do you like best about the product?
It is a great tool to map out activities within a project, gives very clear and precise breakdowns of actions and timings associated with those actions / steps in the project.
What do you dislike about the product?
We wanted to build in the functionality to record and track hor / days spent on those activities too, which you can do by manually adding in a column. But the reporting functionality does not then support an option to pull out hours spent to date across a specific activity.
What problems is the product solving and how is that benefiting you?
Smartsheets allows us to accurately review where we are at within a project, and what needs to happen next. This helps us communicate better with our clients on expected delivery dates.
SmartSheet Helped Organize Information Delivery
What do you like best about the product?
SmartSheet has been a great solution for our company as a vehicle for providing valuable information to our teams. It has been especially useful as a hub for linking our team members to pertinent information on multiple clients. We were able to house all of this information in a central location via the hub and ensure that everyone is working with the most current directives, initiatives, etc.
What do you dislike about the product?
Some of the workflows and other solutions can be limited and cumbersome. Everything is spreadsheet-based and you must understand this to make the best use of it and understand its limitations.
What problems is the product solving and how is that benefiting you?
SmartSheet helps us collect and compile information regarding our clients' need and expectations and securely deliver it to the boots-on-the-ground forces. It gives us control of the information.
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