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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Parth P.

Project Manager experience of Smartsheet

  • July 12, 2023
  • Review provided by G2

What do you like best about the product?
Easy to organize information / timelines.
What do you dislike about the product?
No real note-taking feature that supports my meetings. The UI / UX creating a dashboard is awful. It is the most annoying this to set up.
What problems is the product solving and how is that benefiting you?
Smartsheet allows easier organization of portfolios and generation of metrics behind it. It made it easier to communicate routine processes / tasks. We have more efficient meetings since we just load up a tracker review and move forward.


    Dale N.

Journey of project management made easier with Smartsheet

  • July 12, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet is really effective when it comes to managing projects. The way it helps us handle complicated workflows and create in-depth timelines and project plans is really impressive. With its help, we've been able to make our projects run smoother, plan them better, and get a lot more done in the same amount of time.
What do you dislike about the product?
Despite the vast array of features Smartsheet offers, its interface can come off as rather daunting to those unacquainted with the software. It is my belief that adopting a more intuitive design could make the software more user-friendly, thus significantly enhancing the overall user experience, especially for those just getting started with the tool.
What problems is the product solving and how is that benefiting you?
Smartsheet really helps us with a lot of the problems that we face when we're managing projects. It has a bunch of tools for managing work and sharing documents that have let us get better at dividing up tasks and working together. This has made a big difference in our productivity and made us a lot more efficient.


    Andrew G.

The ups and downs of navigating project management with Smartsheet

  • July 12, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet stands out by making complicated project management tasks straightforward. The platform is designed to foster cooperation and provide easy access to data. Its robust collaboration capabilities, combined with its data accessibility, make it a reliable tool for managing intricate projects and promoting data-driven decisions.
What do you dislike about the product?
Smartsheet’s user interface leaves a bit to be desired in terms of intuitiveness, especially for new users. Moreover, while its reporting capabilities are decent, they could use some enhancements for more comprehensive analysis.
What problems is the product solving and how is that benefiting you?
Considering a dependable project management tool, Smartsheet is worth a look. However, be prepared to spend some time getting used to its user interface. Also, while its reporting capabilities are satisfactory, don't expect the same depth of analysis as some more specialized tools offer.


    Tyson S.

Smart and Effective

  • July 12, 2023
  • Review provided by G2

What do you like best about the product?
I love how it saves me time when all I need to do is upload my tasks and it gets sent to my VA. I only use it for some simple processes, but the fact I can take that time out of my calendar is perfect.
What do you dislike about the product?
It often takes a long time to load and I'm not too sure why that is.
I also struggle to understand the 'permissions' I'm giving people when they fill in the spreadsheet I created. Some people access it fine, while others need my permission and then it says I have exceeded my limit.
What problems is the product solving and how is that benefiting you?
Its solving the problem of time.
It is super effective for me to upload documents and descriptions of tasks to me VA. It's allowing me to be more productive and efficient with my time.


    Commercial Real Estate

Great Product, But Needs Some Updates

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
I like the functionality of SmartSheet. The way it helps me keep track of project milestones and team collaboration is great.
What do you dislike about the product?
You cannot have the parent line in a task be included in the email update request which is frustrating and means you always have to go back to the sheet and line to see what the task is associated with. I and other users have reported this issue to SmartSheet, but they have over and over again declined to take on the work to make this possible.
What problems is the product solving and how is that benefiting you?
It is solving having to track dates in excel or Outlook


    Melinda M.

How smartsheet has changed my project management game

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
The visualizing feature in Smartsheet is particularly helpful, providing a comprehensive view of progress via Gantt charts and card views. This, coupled with a clear, intuitive user interface, ensures a user-friendly experience that makes project management significantly easier.
What do you dislike about the product?
For newcomers, Smartsheet can appear intimidating due to the depth of its features. A more detailed introductory guide or orientation would make the software more accessible. The mobile application could also benefit from some enhancements.
What problems is the product solving and how is that benefiting you?
Smartsheet remedies the problem of fragmented workflows by creating a central collaboration platform. This not only eliminates confusion but also ensures alignment among team members and increases productivity.


    Hospitality

Smartsheet can be helpful for some usecases

  • July 08, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet can be helpful when multiple users need to collaborate and update dates and statuses in project plans that can then be summarized and consoldated into dashboards.
What do you dislike about the product?
Users are pushed to purchase additional licenses when in most cases, they really should not need them. As a result, costs can quickly add up unless closely managed.
What problems is the product solving and how is that benefiting you?
Smartsheet allows multiple team members and project managers update the status of their tasks interactively, eliminating the need for a single project manager to have to do the data entry for the projects. The information is then automatically consolidated into project and program dashboards.


    Joshua C.

Useful to track projects

  • July 07, 2023
  • Review provided by G2

What do you like best about the product?
I like how I can nest and hide smaller sub tasks under tasks and I can look at projects at different levels and elevations.
What do you dislike about the product?
At times it can be difficult to manage certain fields that I've included- not all my rows need all of those fields.
What problems is the product solving and how is that benefiting you?
I can keep track of tasks and others can view them as well.


    Construction

Good for collaboration and collecting data

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
The ability to collaborate with multiple teams in the organization is precious. Once you learn the basics of using Smartsheet, it becomes easier to manage workflows - this is best used for simple and not overly complex types of projects. The automation feature is a fantastic addition that allows you to set reminders, flag overdue tasks and provide notifications tailored to team members so they see all the information they need.
What do you dislike about the product?
Many features are not intuitive once you've gotten through the basics. There are a lot of formatting limitations, and you would expect it to work similarly to Excel. Still, there are many cases where that experience does not carry over, so Smartsheet has become less preferred for Finance needs and more as a way to track Construction activities internally instead of having a tool that satisfies the requirements of multiple departments and can be easily shared with external audiences. Functionality is also lost if you try to manage numerous sheets within a project - which takes away from the overall user experience.
What problems is the product solving and how is that benefiting you?
It helps us collaborate cross-functionally across departments n the organization. We manage projects and detailed construction logs in Smartsheet, therefore, being able to tag and assign responsibilities and having everyone on the same sheet simultaneously saves us time and energy and allows us to maintain internal checks and balances efficiently.


    Adam K.

Smartsheet review

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet is very similar to Microsoft Excel which makes it easy to use. If you are proficient in Microsoft Excel learning how to use the sheets on Smartsheet is an easy transition.
What do you dislike about the product?
The visuals are not intuitive, difficult to sort, and are too rigid to be worthwhile. Compared to a pivot table in Excel the visualizations available in Smartsheet compare very poorly.
What problems is the product solving and how is that benefiting you?
Smartsheet's sheet functionality hits a niche spot that Microsoft Excel does not with dates and timeline tracking that makes it superior to Microsoft Excel sheets hosted on Microsoft Teams, or Sharepoint.