Smartsheet
SmartsheetExternal reviews
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Useful tool to manage data
What do you like best about the product?
Smartsheet is good as it allows referencing to different sheets with ease. It is also simple enough to use without any experience. I like that neat dashboards can be created with the existing sheets. Collaboration is made easier with this tool, and it can be implemented across the organization.
What do you dislike about the product?
It takes a long while to save changes, and sometimes changes don't even get saved. It can be slow and clunky. There's not much customer support provided.
What problems is the product solving and how is that benefiting you?
Cleaning up and organizing data, makes it easier for analysis
Powerful once you climb the learning curve
What do you like best about the product?
It gives you the flexibility of a spreadsheet with the structure of a light project-management tool. Templates and forms made it easy to standardize how we collect info, and automations (alerts, update requests, reminders) save me a lot of follow-up time. Dashboards are handy for quick status views, and permissions let me share a sheet with different levels of access without making a mess. I use it once a week to track tasks and small projects, and once things are set up, it keeps everyone aligned.
What do you dislike about the product?
There’s definitely a steep learning curve. The formula syntax and cross-sheet references feel a bit different from Excel/Google Sheets, so it took me a while to get comfortable. Permissions can be fiddly (especially when multiple people are editing), and large sheets slow down more than I’d like. Some reporting and Gantt print options are limited, and the mobile app is fine for checking status but not great for building anything. Integrations beyond the basics (e.g., premium connectors) may require higher tiers or admin setup, which adds friction during implementation. Overall, it’s powerful—but expect to invest time up front to get real value.
What problems is the product solving and how is that benefiting you?
It’s helping me keep projects organized in one place instead of juggling between spreadsheets, emails, and task lists. Having tasks, due dates, and files tied together makes it easier for the team to stay on the same page. The automatic reminders and update requests reduce the amount of chasing I’d normally have to do, which saves time and keeps things moving. For me, the main benefit is transparency, everyone can see progress and responsibilities without needing a separate status meeting.
It should be better than it is.
What do you like best about the product?
I like how everything is laid out and you can see how the jobs are laid out in order of scheduling. I like how I can assign foreman and their crews to jobs.
What do you dislike about the product?
It is so so so glitchy. If my co-workers and me are both working in Smartsheet half the time it doesn't save. You do not have this issue with Google sheets or other platforms where multiple people are working on the same sheet. It is so frustrating!
What problems is the product solving and how is that benefiting you?
Honestly if it were up to me I would use other platforms. It doesn't solve any scheduling issues because there are other platforms that work better. I only use it because my company is making me us it.
Smartsheet is useful but missing lots of QoL UI items
What do you like best about the product?
It's online and anyone can edit based off permissions. I use Smartsheet on a daily basis and it is a simplified program.
What do you dislike about the product?
There is not a lot of customizations for forms and sheets. It does not do things I want and is easier to use excel at times. There are tickets/pages out there of people requesting these QoL items and it has been open for years with Smartsheet team not implementing.
What problems is the product solving and how is that benefiting you?
It helps keeps all documents in one place and send out automatic notifications if documents change.
Useful platform, especially when you understand how to automate sheets
What do you like best about the product?
Smart sheet has plenty templates from which any project of any nature can tracked.
What do you dislike about the product?
It takes a while to figure out the interface and how to edit a template if needed.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping us monitor our project's financial performance, manage timelines, and streamline our workflows.
review for smartsheet
What do you like best about the product?
I like how easy it is to use, and Ive used smartsheet for a new job that I started, and so far, Ive gained lots of experience and advanced skills.
What do you dislike about the product?
Looking up old charts and trying to find new chart data ti implement within our tasks is the only issue I've had while using Smartsheet.
What problems is the product solving and how is that benefiting you?
Things that relate to data storage and documentation, I would say it benefits me that I can store and adjust to lots of company data.e
Smartsheet is a smart choice
What do you like best about the product?
Smartsheet offers a variety of useful features, but the one I appreciate most is the ability to filter a grid.
What do you dislike about the product?
Overall, I am satisfied with Smartsheet. However, if there is one area that could use improvement, it would be their customer service.
What problems is the product solving and how is that benefiting you?
Smartsheet addresses the ongoing challenge of collaboration and information sharing between departments.
Stay on top of Tasks
What do you like best about the product?
I appreciate that I can view my tasks as soon as they are assigned to me, and I also like that my coworkers are able to see when I have completed them.
What do you dislike about the product?
Navigating through the different sheets can be a bit challenging. There isn't any support available when you get lost, which makes it more difficult to find your way.
What problems is the product solving and how is that benefiting you?
Smartsheet has been instrumental in helping our team keep track of tasks that might otherwise slip through the cracks. I appreciate being able to easily identify which team member to approach for support when questions come up. The use of different sheets for tracking and posting also helps me stay organized and focused.
Good Product for Organizing Data
What do you like best about the product?
Smartsheet is a powerful tool for managing projects and data, especially when it comes to reporting. I like it for its ability to create complex, customizable reports that pull information from multiple sheets and present it in a clear, actionable way. It makes tracking progress, consolidating data, and sharing updates with stakeholders much easier and more efficient.
What do you dislike about the product?
The primary disadvantage of Smartsheet is that building formulas can be challenging and feels less intuitive compared to other platforms.
What problems is the product solving and how is that benefiting you?
I appreciate the ability to create detailed checklists, as well as the option to build an entire portal. This combination makes the experience both flexible and powerful for organizing my work.
I enjoy using smartsheet
What do you like best about the product?
I love the simplicity of it compared to MS project - smartsheet is far easier to use and understand as a part time project manager.
What do you dislike about the product?
I don't like that my password and login is not saved, and that the system kicks me out all the time if I am not using it. The login process is too long on my system - I have to enter my email (and the field doesn't save so I have to type it in each time), wait for an email to be sent to me with a code, and then enter the code.
I also don't like that when I import excel sheets containing formulas, the formulas don't come across despite me asking the system to import the formulas. I also don't like that in the same exercise I then have to go in and re-designate a date column as a date column from a text column - why can't smartsheet see that this is a date column.
I also don't like that when I import excel sheets containing formulas, the formulas don't come across despite me asking the system to import the formulas. I also don't like that in the same exercise I then have to go in and re-designate a date column as a date column from a text column - why can't smartsheet see that this is a date column.
What problems is the product solving and how is that benefiting you?
It is helping us track timelines between us and our vendors
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