Smartsheet
SmartsheetExternal reviews
10,017 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Helpful for Organization, But Has a Steep Learning Curve
What do you like best about the product?
I appreciate Smartsheet's notification functionality, which provides friendly reminders to my team and eliminates the need for constant manual reminders. The integration capabilities are impressive, allowing seamless connectivity with other tools. Moreover, the visualization features are flexible, enhancing how I view project data.
What do you dislike about the product?
I found the initial setup and learning curve of Smartsheet to be quite challenging. Despite its similarities to Excel, there are notable differences that made the transition difficult for me. The structure and methodology are not immediately intuitive, and I often felt inclined to revert to using Excel due to the smoother familiarity it offers. Additionally, while it's not a critical issue for me at the moment, I believe the adaptation process from traditional spreadsheets to Smartsheet could be improved for users coming from a similar background.
What problems is the product solving and how is that benefiting you?
I use Smartsheet for organizing and optimizing project tracking, with benefits like helpful reminders and integration capabilities.
Smart sheets help with organization
What do you like best about the product?
I like how the smart sheets are organized and pretty straight forward to use. I thought using them would be a little more confusing but once I was taught the basics its actually pretty simple. Its nice and organized and at my work we use it for when we process certain types of payments such as statement payments and also processing payments for any invoices we have that don't show up in our system just yet.
What do you dislike about the product?
I know my work has its reasoning for using them. Ive heard from others that we used to not use them. I guess the only downside just with our work would be that its an extra step to fill out the sheet and submit it to our corporate while also managing a lot of calls coming in but we have to finish up the smart sheet in a timely manner. It would be neat if it had a cleaner UI, it works well but a cleaned up UI would be interesting to have. The Ui is not the most appealing and sometimes looks a little outdated.
What problems is the product solving and how is that benefiting you?
Smart sheets is primarily being used at my business for processing and keeping track of payments that aren't finished being invoiced in our payment system so that we can submit them to our corporate office to be processed at a later time. It is also used for people who want to make statement payments since our payment system only lets us select by the specific invoice.
Connectivity
What do you like best about the product?
I just love how simple and streamline the software is , easy to share and track our company information that we need available at our fingertips anytime anywhere, suits our business model perfectly.
What do you dislike about the product?
Not much at all , could make the layout a bit softer looking . Or a new logo revamp
What problems is the product solving and how is that benefiting you?
We are able to track
Multiple mobile technicians data inputs and share widely.
Multiple mobile technicians data inputs and share widely.
Easy-to-Use Software that Keeps Projects on Track
What do you like best about the product?
The best thing about Smartsheet is that it allows for flexibility and is highly customizable. We have been using it to track marketing projects and I have been pleased with how much we are able to do within the one platform vs. using 3-4 different platforms or programs to track our projects.
What do you dislike about the product?
My least favorite thing about Smartsheet is that it does not auto-save very frequently. I have had multiple instances where I have made updates to our sheets and the progress I made is lost because I forgot to hit the save button in the upper left. I have since learned to make it a habit to save, but the frequency of autosaves should absolutely be on par with things like Sharepoint where you don't have to worry about saving at all.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping me to keep track of project progress and communicate project status to internal stakeholders.
Create Workflows to connect teams
What do you like best about the product?
you can create workflows based on your needs and have some many tools that allows you to track information and at the same time notify a team in a personalized way
What do you dislike about the product?
Admin Center needs to improve drastically i should be able to see my users and which groups they are without checking in each group or sheets, i should be able to manage their status and workspaces added in one spot.
What problems is the product solving and how is that benefiting you?
connecting our teams , each task being able to track individually and notify only team members that are part of the specific task or team.
Good.
What do you like best about the product?
That's it's very intuitive but also very detailed.
What do you dislike about the product?
Lack of design and ease of use if it needs to be a bit more visually appealing.
What problems is the product solving and how is that benefiting you?
Unlike static Excel files prone to version conflicts, Smartsheet operates in the cloud. It allows real‑time collaboration, attachments, discussions, and automatic updates—serving as a shared “single source of truth” for projects.
Sheets
What do you like best about the product?
Its Progress Column is great for tracking.
What do you dislike about the product?
Too many email notifications about a small change made.
What problems is the product solving and how is that benefiting you?
Organizing Project Tasks Effectively and you can write details of task, track daily activities.
James' smartsheet experiance
What do you like best about the product?
familiar interface (similar to excel), easy to share with teams, resource manager module is great
What do you dislike about the product?
licencing costs and not recognised as industry standard
What problems is the product solving and how is that benefiting you?
Cross department tracking of NPI components within engineering & design teams
Useful for work experiences
What do you like best about the product?
I like that Smartsheet offers a variety of templates and options for a head start but is also incredibly customizable to fit the needs of whatever your current tasks are. It also allows for a variety of functions built in such as summing a category or highlighting text in columns when edited. This is a tool my company uses daily in a variety of departments.
What do you dislike about the product?
I dislike that it does not easily have the new blank sheet available and you have to choose a template and while they have a large assortment of templates to choose from sometimes you just need a basic one to copy and paste an excel into so you can begin to manipulate the data.
What problems is the product solving and how is that benefiting you?
We use Smartsheet as a workflow management piece to track how pieces move between departments along with task management for individual departments along with inventory management and tracking.
Smartsheet has helped me stay organized, automate tasks.
What do you like best about the product?
I like that it is familiar like a spreadsheet and easy to lean
What do you dislike about the product?
It can get expensive, especially for larger teams.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me manage multiple projects, track tasks, and collaborate with teams in real time
showing 91 - 100