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Gong

Gong.io | 1

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External reviews

6,099 reviews
from G2

External reviews are not included in the AWS star rating for the product.

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    Venture Capital & Private Equity

customer success manager

  • October 02, 2017
  • Review provided by G2

What do you like best about the product?
ability to search for a specific client and keywords from within the call
What do you dislike about the product?
I only use the product to review sales calls and do not have any complaints.
What problems is the product solving and how is that benefiting you?
ability to review sales call for new clients. training.

    Matt H.

Couldn't imagine doing my job without Gong

  • October 02, 2017
  • Review provided by G2

What do you like best about the product?
It just works. Easy to use, search functionality, ease to share.
What do you dislike about the product?
No mobile app, but coming apparently. This will be great for commuters
What problems is the product solving and how is that benefiting you?
You always miss things on calls. Gong allows me to go back and refresh what happened on the last call before I start the next. Prospects feel that you are on top of the sales cycle when you remember things. Gong allows me to do that.
Recommendations to others considering the product:
Mobile app

    Emmett R.

MARKET DEVELOPMENT REP

  • October 02, 2017
  • Review provided by G2

What do you like best about the product?
WHAT I LIKE BEST ABOUT GOING HAD TO BE THE ABILITY TO SKIP TO CERTAIN PARTS OF THE CONVERSATION
What do you dislike about the product?
THERE WERE SOME CALLS THAT DID NOT GET RECORDED
What problems is the product solving and how is that benefiting you?
I DO NOT HAVE TO GO THROUGH AN ENTIRE CALL WITH A SALES REP TO ASK ABOUT CERTAIN PAINPOINTS - I CAN SKIP TO IT

    Kevin W.

Amazing

  • October 02, 2017
  • Review provided by G2

What do you like best about the product?
The information about your calls, topics covered, words used, time spent talking is unbelievable.
What do you dislike about the product?
The ability to speed up calls to chipmunk like levels isn't really helpful
What problems is the product solving and how is that benefiting you?
Evaluation of calls through automated AI

    Computer Software

Gong at Clio

  • October 02, 2017
  • Review verified by G2

What do you like best about the product?
Being able to tag my manager on a specific part of a call for feedback.
What do you dislike about the product?
I haven't encountered anything I dislike yet. Faster call review!
What problems is the product solving and how is that benefiting you?
Customers lying! Call review for new reps

    Bryan S.

Gong Review

  • October 02, 2017
  • Review provided by G2

What do you like best about the product?
I like that you are able to go back and take notes on your call, review the call to coach yourself, and share any good tactics on calls with co-workers.
What do you dislike about the product?
At this point, I cannot find much that I dislike.
What problems is the product solving and how is that benefiting you?
Problems of forgetting to write certain notes on a call and not being able to coach yourself. Not being able to review over.

    Computer Software

Sales Development Rep

  • October 02, 2017
  • Review provided by G2

What do you like best about the product?
Listening to my old calls for training and coaching
What do you dislike about the product?
I didn't have access at first so some of my older calls are not available for coaching
What problems is the product solving and how is that benefiting you?
Helping with talk tracks in my own calls to get better everyday

    Jamil A.

Gong Review

  • October 02, 2017
  • Review provided by G2

What do you like best about the product?
Very easy to use and highly recommended when you need to review your calls
What do you dislike about the product?
It can be slow to load and sometimes can slow down the computer
What problems is the product solving and how is that benefiting you?
Needing to review calls that will have a direct impact on commission and quota. This way it is not subjective

    Computer Software

Account executive

  • October 02, 2017
  • Review provided by G2

What do you like best about the product?
Functionality. Really able to to what i need.
What do you dislike about the product?
All good. nothing at this point that i dont like.
What problems is the product solving and how is that benefiting you?
Training and note taking

    Mike P.

Business Development Rep

  • October 02, 2017
  • Review provided by G2

What do you like best about the product?
I like being able to search for phrases from a call as well as review the percentage of time I spent talking vs.the prospect/customer
What do you dislike about the product?
there is really nothing I dislike, it is a fantastic product
What problems is the product solving and how is that benefiting you?
We utilize gong weekly in my 1 on 1's with my manager. My team will share gong calls to provide examples of good talk tracks

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