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Sales Development Rep
What do you like best about the product?
Listening to my old calls for training and coaching
What do you dislike about the product?
I didn't have access at first so some of my older calls are not available for coaching
What problems is the product solving and how is that benefiting you?
Helping with talk tracks in my own calls to get better everyday
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Gong Review
What do you like best about the product?
Very easy to use and highly recommended when you need to review your calls
What do you dislike about the product?
It can be slow to load and sometimes can slow down the computer
What problems is the product solving and how is that benefiting you?
Needing to review calls that will have a direct impact on commission and quota. This way it is not subjective
Account executive
What do you like best about the product?
Functionality. Really able to to what i need.
What do you dislike about the product?
All good. nothing at this point that i dont like.
What problems is the product solving and how is that benefiting you?
Training and note taking
Blake's Gong Review
What do you like best about the product?
I like that it breaks down the call into specific segments and that I can search directly for anything I said.
What do you dislike about the product?
I don't like that Gong is a participant on calendar invites, especially when a prospect can see it after hitting reply all.
What problems is the product solving and how is that benefiting you?
I am trying to understand words I say too much and how to overcome certain objections.
Business Development Rep
What do you like best about the product?
I like being able to search for phrases from a call as well as review the percentage of time I spent talking vs.the prospect/customer
What do you dislike about the product?
there is really nothing I dislike, it is a fantastic product
What problems is the product solving and how is that benefiting you?
We utilize gong weekly in my 1 on 1's with my manager. My team will share gong calls to provide examples of good talk tracks
Fantastic
What do you like best about the product?
Keyword search post-call is an awesome tool.
What do you dislike about the product?
Really nothing at all. Great product, easy to use.
What problems is the product solving and how is that benefiting you?
Conference calls made simple, transparent and easy to navigate
Best sales tool ever
What do you like best about the product?
The whole transcript part from video calls helps so much and fact that it is searchable is amazinf.
What do you dislike about the product?
The UI can still be improved .Need more integration with crm
What problems is the product solving and how is that benefiting you?
Automated notes from video conversation
Best Sales Tool Ever
What do you like best about the product?
The best part about this tool is being able to go back and listen to a sales call where you may have missed important notes or talking points. Also, the ability to search for keywords saves you a ton of time. This is the best sales tool I've ever used.
What do you dislike about the product?
Sometimes the use interface can be clunky but they are constantly updating the versions so I'm sure this will improve as the product matures.
What problems is the product solving and how is that benefiting you?
Sales calls and notes. It saves me a ton of time and let's me review conversations.
New and great
What do you like best about the product?
With gong, you get a full analysis of your conversation.
What do you dislike about the product?
Sometimes it does not separate the categories into what the correct category should be.
What problems is the product solving and how is that benefiting you?
Sales is always changing. Being able to analyze your calls and improve on what you can is a game changer.
Don't know what I'd do without it!
What do you like best about the product?
Gong has the ability to pick out keywords in conversations so I am able to easily find specific phrases and words in 60min+ conversations
What do you dislike about the product?
The calls take a couple minutes to analyze (but that's expected). Really, no complaints.
What problems is the product solving and how is that benefiting you?
The ability to go back and review calls with my team + find key info in long conversations to use for future sales calls
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