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Very useful tool
What do you like best about the product?
Allows me to reflect on my calls well. I like how it allows for comments on the side.
What do you dislike about the product?
I dislike how to breaks down the calls into categories because they are frequently incorrect.
What problems is the product solving and how is that benefiting you?
Coaching
Recommendations to others considering the product:
Great tool
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Gong- Useful and Educational
What do you like best about the product?
I like the ability to go back and clarify notes, as well as use it as an educational tool for future web meetings.
What do you dislike about the product?
Only knock, the voice in the beginning. Disrupts the convo and the flow I am making the customer. Plus prospects may think it's weird, but its not a big deal.
What problems is the product solving and how is that benefiting you?
I am reclarifying my notes, and making sure the commonalities I get meeting from meeting help me in the future. Crisp and clean notes.
Recommendations to others considering the product:
Very useful to everyone for clarifying notes in sales meetings!
Gong is super valuable for sales reps
What do you like best about the product?
I love the percentage of who spoke on the call. We use this after calls to review what was said, how our prospects answered questions and to do sales training. I use it every day
What do you dislike about the product?
Nothing I find it really easy to use and intuitive
What problems is the product solving and how is that benefiting you?
Sales training, review of past calls, supplements note taking on calls, learning from other reps. I think it's helped me improve my sales skills and close more deals
Good for call analysis
What do you like best about the product?
Ability to speed up recordings, and break out by topics
What do you dislike about the product?
THe picture quality when reviewing the associated video is not great
What problems is the product solving and how is that benefiting you?
Training and and catching up on obgoing business
Great tool for reviewing calls
What do you like best about the product?
Amazing recording of calls
Great Transcribing service
easy to use
great for coworkers to review your calls
Great Transcribing service
easy to use
great for coworkers to review your calls
What do you dislike about the product?
nothing! it's great, it does everything it is supposed to do
What problems is the product solving and how is that benefiting you?
listening to calls after the fact, going back and hearing things you did not hear the first time around.
Gong review
What do you like best about the product?
The ability to go back and listen/learn from my calls
What do you dislike about the product?
The accessability by my management to hear calls
What problems is the product solving and how is that benefiting you?
Coaching
Recommendations to others considering the product:
.
AE
What do you like best about the product?
The fact that I can return to any call and review what I said. I dont have to take notes anymore
What do you dislike about the product?
Nothing really, the user interface is pretty good
What problems is the product solving and how is that benefiting you?
Sales insights
Recommendations to others considering the product:
Use it ! Its great
What else could there be?
What do you like best about the product?
Gong is super helpful as an AE to listen to my own calls, receive feedback, and improve.
What do you dislike about the product?
Nothing, but apparently I'm going to need to write more here to sounds less biased. If I could change one thing, I'd prefer less emails from Gong and a shift to Chrome push notifications.
What problems is the product solving and how is that benefiting you?
Gong provides transparency and coaching opportunities in a seamless manner. Being able to look at my own sales presentations with the material on screen is important.
Recommendations to others considering the product:
Get it, use it.
Gong is ok
What do you like best about the product?
Being able to listen calls after they have occurred and re-listen to what happened.
What do you dislike about the product?
That is shows up on the GoToMeeting and that it can not dictate my key key points in SF so I font' have to do notes.
What problems is the product solving and how is that benefiting you?
Manager can listen to calls for training
Recommendations to others considering the product:
Dictate the call so we don't have too!
Great insights for our sales team
What do you like best about the product?
How easily Gong syncs with Salesforce and zoom to capture all of our calls and demos that happen. Great for the team to have a repository of calls with advanced data to analyze their performance!
What do you dislike about the product?
We're having trouble getting out ream to use the sharing and commenting portions of the tool, our problem and not Gong's :)
What problems is the product solving and how is that benefiting you?
Advanced training for the account executive team
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