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Gong Experiences
What do you like best about the product?
The automation of recording tied to WebEx. Ease of use and the actual capabilities of the application. How it breaks up the calls, gives you keywords and fillers and allows management to input feedback.
What do you dislike about the product?
Hard to think of something bad here as it helps in my development.
What problems is the product solving and how is that benefiting you?
Peer to peer review. Management review. Re listen to sales conversations.
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Gong Review
What do you like best about the product?
The ability to listen to my colleague's calls while they are occurring.
What do you dislike about the product?
Not all of the calls record or if a call is rescheduled it will not record properly.
What problems is the product solving and how is that benefiting you?
Finding out best practices and being able to develop peoples careers.
Gong Is Awesome
What do you like best about the product?
What I love about Gong is that it allows us to see in real time how our people are improving call performance.
What do you dislike about the product?
I don't dislike the application. I am looking forward to having more teams on the platform.
What problems is the product solving and how is that benefiting you?
Gong helps us to coach and develop our sales teams to close more demos. We use it as one of our most powerful coaching tools.
Great for coaching and playbacks
What do you like best about the product?
Gong has been a great asset for our team training new members, exchanging tips across team members, and playing back our own calls to help us as we build proposals and think strategically about the info shared
What do you dislike about the product?
Sometimes, Gong is disruptive when joining but this has gotten less common (dropping on/off many times)
What problems is the product solving and how is that benefiting you?
More effective program recommendations based on being able to hone in on key details from conversations, share them with my manager first hand (rather than trying to explain them second hand) being able to listen to peers
Sr. Account Executive
What do you like best about the product?
Being able to share a call with my Sales Engineer or Customer Support reps to prep them for a next call.
What do you dislike about the product?
I really don't dislike anything yet. I have used this at both companies I have worked for.
What problems is the product solving and how is that benefiting you?
1. Helps me be a better rep, you learn best by listening to yourself
2. Being able to listen to a first call in order to prep for a second call
3. Being able to review questions the prospect/customer may have had on the call so I could follow up appropriately with better follow up emails after meetings
2. Being able to listen to a first call in order to prep for a second call
3. Being able to review questions the prospect/customer may have had on the call so I could follow up appropriately with better follow up emails after meetings
Gong is Good
What do you like best about the product?
Gong is easy to use. I like to review my calls using Gong. Also creating a local number when calling on prospects seems to help.
What do you dislike about the product?
For what I need it to do, it does it well without any dislikes.
What problems is the product solving and how is that benefiting you?
recording my calls and listening to them after for improvements.
Also sometimes we use it for creating a local number.
Also sometimes we use it for creating a local number.
Recommendations to others considering the product:
Give it a try!
Absolutely amazing and always improving
What do you like best about the product?
Gong makes it easy for our sales team to capture the most important interactions with customers. Person to person calls often move deals more than any email chain would but can be tough to document. Gong does all the work for us
What do you dislike about the product?
The video quality can at times be grainy when saved but even this has improved in the past month or so
What problems is the product solving and how is that benefiting you?
Capture conversations with customers as well as analyzing what makes a successful call
Good product
What do you like best about the product?
Easy to use. Great for me as I was ramping as an SDR.
What do you dislike about the product?
There isnt much that I dislike about gong
What problems is the product solving and how is that benefiting you?
listening to AE calls as an SDR
Limited Experience
What do you like best about the product?
Haven't used Gong too much yet but it appears there's a lot of value to derive from it.
What do you dislike about the product?
High time commitment................................
What problems is the product solving and how is that benefiting you?
How consistent demos are and tracking what's being said.
Very Detailed
What do you like best about the product?
Being able to capture the convseration piece at a time and review it.
What do you dislike about the product?
Nothing yet. I have had little time to utilize everything.
What problems is the product solving and how is that benefiting you?
Fine tuning my sales skills and handling new questions that pose a challenge to what we do. Sharing the calls with others to critique is very helpful.
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