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Gong is incredible!
What do you like best about the product?
I love that it transcribes my online demonstrations and allows for recording!
such an awesome product
such an awesome product
What do you dislike about the product?
no real disllikes on this product. I it is really easy to use and always does what it is supposed too.
What problems is the product solving and how is that benefiting you?
If I ever run into a problem where a customer says I said something in a demonstration. I can always go back and resolve the situation by listening to our conversation
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Actually helpful insight
What do you like best about the product?
The fact that you can search for specific things that were said during a call, organize by keywords and common fillers is truly a game changer when it comes to reviewing my work with my Manager.
What do you dislike about the product?
Sometimes it doesn't sync with our other software, which leads to calls not getting recorded. But I'm thinking it might be an internal error.
What problems is the product solving and how is that benefiting you?
The ability to analyze how quickly and effectively I'm driving value to prospects.
Gong - Amazing sales resource!
What do you like best about the product?
I love how I can come back to my calls and check for information that I may have missed / forgotten, as well as gauge peoples' mood afterwards.
What do you dislike about the product?
Sometimes it's difficult to find my calls - I use the search function but it doesn't always find them and I need to manually scroll through my call logs.
What problems is the product solving and how is that benefiting you?
Reviewing data to make sure I'm capturing all information and the prospect's buying attitude ; using my calls as my own personal training resource to send my peers.
Love gong
What do you like best about the product?
Go back and listen to calls, gong is the best notepad. they're pushing new features all the time as well.
What do you dislike about the product?
no complaints - i used to get frustrated that they dont have a mobile app but they just released one
What problems is the product solving and how is that benefiting you?
hone messaging, better connect with customers
Very useful tool
What do you like best about the product?
Allows me to reflect on my calls well. I like how it allows for comments on the side.
What do you dislike about the product?
I dislike how to breaks down the calls into categories because they are frequently incorrect.
What problems is the product solving and how is that benefiting you?
Coaching
Recommendations to others considering the product:
Great tool
Gong- Useful and Educational
What do you like best about the product?
I like the ability to go back and clarify notes, as well as use it as an educational tool for future web meetings.
What do you dislike about the product?
Only knock, the voice in the beginning. Disrupts the convo and the flow I am making the customer. Plus prospects may think it's weird, but its not a big deal.
What problems is the product solving and how is that benefiting you?
I am reclarifying my notes, and making sure the commonalities I get meeting from meeting help me in the future. Crisp and clean notes.
Recommendations to others considering the product:
Very useful to everyone for clarifying notes in sales meetings!
Gong is super valuable for sales reps
What do you like best about the product?
I love the percentage of who spoke on the call. We use this after calls to review what was said, how our prospects answered questions and to do sales training. I use it every day
What do you dislike about the product?
Nothing I find it really easy to use and intuitive
What problems is the product solving and how is that benefiting you?
Sales training, review of past calls, supplements note taking on calls, learning from other reps. I think it's helped me improve my sales skills and close more deals
Good for call analysis
What do you like best about the product?
Ability to speed up recordings, and break out by topics
What do you dislike about the product?
THe picture quality when reviewing the associated video is not great
What problems is the product solving and how is that benefiting you?
Training and and catching up on obgoing business
Great tool for reviewing calls
What do you like best about the product?
Amazing recording of calls
Great Transcribing service
easy to use
great for coworkers to review your calls
Great Transcribing service
easy to use
great for coworkers to review your calls
What do you dislike about the product?
nothing! it's great, it does everything it is supposed to do
What problems is the product solving and how is that benefiting you?
listening to calls after the fact, going back and hearing things you did not hear the first time around.
Gong review
What do you like best about the product?
The ability to go back and listen/learn from my calls
What do you dislike about the product?
The accessability by my management to hear calls
What problems is the product solving and how is that benefiting you?
Coaching
Recommendations to others considering the product:
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