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Extremely helpful tool to analyze calls
What do you like best about the product?
The ease of use! I don't need to do anything and all of my calls are transcribed and analyzed for me.
What do you dislike about the product?
There is really nothing I dislike about Gong.
What problems is the product solving and how is that benefiting you?
With Gong, I am able to refer back to training calls to make sure that, when I follow up, I am sending all of the relevant information to our customers. It makes it easy to parse through the call to see where people asked questions and it also makes it easy to share the recordings with our customers!
Recommendations to others considering the product:
I highly recommend using this software!
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Great for call tracking/review
What do you like best about the product?
I like the ability to review my calls and share them with internal and external constituencies.
What do you dislike about the product?
I don’t have any dislikes that I can think of
What problems is the product solving and how is that benefiting you?
Reviewing our demos to help refine the sales pitch.
Great product for sales enablement
What do you like best about the product?
One of the best things about gong is the ability to get insight into how your team is describing the product.
What do you dislike about the product?
I would like more accurate linking with salesforce to the correct opp
What problems is the product solving and how is that benefiting you?
Sales Enablement and consistent messaging is hard to tackle and gong helps us do this.
Recommendations to others considering the product:
Definitely would recommend this product
Gong - Sales tool of the Future
What do you like best about the product?
analyzing feature - allows for users to quickly find the portion of the recording that is most relevant
What do you dislike about the product?
the time it takes to load to listen to a live recording
What problems is the product solving and how is that benefiting you?
understanding of our clients needs for future engagements - there is no better way than to hear their problems, needs and plans straight from their mouths and being able to mark the time so revisit and respond
Review your calls
What do you like best about the product?
That you can gain insights into your call so that you can recalibrate your approach going forward. meaning, how much time do i spend talking vs the customer. what key words am i using. and the fact that i can also add notes along the call to recall specific portions for future reference or to share with my team for training.
What do you dislike about the product?
nothing so far. I have been able to use everything exactly the way it was intended to be used.
What problems is the product solving and how is that benefiting you?
improving my own process to be a better sales person and the fact that as a team we can use each others demos to improve.
Pretty cool
What do you like best about the product?
I like that it calls out filler words that are common
What do you dislike about the product?
Doesn't catch "you know" as a filler word
What problems is the product solving and how is that benefiting you?
Now all calls are recorded since I always forget to do that. Helps with training new people
All around great tool
What do you like best about the product?
Ability to capture talk time, common objections and transcripts to revisit post-call.
What do you dislike about the product?
No dislikes currently. I get everything I need from the product currently.
What problems is the product solving and how is that benefiting you?
I have used Gong as both an IC and Manager. Great benefits for each role. As an IC- Analyzing sales calls to make them more effective by looking at talk time, commonly used words, objections and transcripts. Liked Gong's ability to capture and remind on outstanding items. As a manager, all of the benefits as an IC but for a team.
Recommendations to others considering the product:
Don't miss out on evaluating this tool!
Tool works well
What do you like best about the product?
Gong is reliable, generally don't have any issues.
What do you dislike about the product?
No dislikes or issues, seems to do the job.
What problems is the product solving and how is that benefiting you?
Improved communication in a reliable way.
It is very easy to use and helps me analyze my calls.
What do you like best about the product?
I like the ability to review my calls, as well as go to specific areas of the call based on keyword.
What do you dislike about the product?
I wish there was an app, so I can listen to calls in my commute.
What problems is the product solving and how is that benefiting you?
How to talk about specific areas better. How to learn from my colleagues.
Great Tool to Keep Track of you Calls
What do you like best about the product?
The UI optionse great,
adjust voice speed,
break down by user
search options.
adjust voice speed,
break down by user
search options.
What do you dislike about the product?
video quality could use improvement. t
his is stupid that you are forcing me to write something with 40 characters. do you honestly think that i cannot work around this.
his is stupid that you are forcing me to write something with 40 characters. do you honestly think that i cannot work around this.
What problems is the product solving and how is that benefiting you?
Keep track of sales calls
Recommendations to others considering the product:
Great took to keep track of all your calls
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