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Great Training Tool For Sales Teams
What do you like best about the product?
The ease of use and ability to quickly search by phrases. I also really like how it shows the talk/listen ratio and how many questions I ask during calls with clients/prospects. It's no surprise that the best reps have the best talk/listen ratio and ask the most questions.
What do you dislike about the product?
It only works on specific conferencing software like GoToMeeting. If it was able to simply record any call it would be a little more effective. Also, you need to be careful about state laws about recording, which Gong does but it's limited by your location data or zip codes I would assume.
What problems is the product solving and how is that benefiting you?
Being better on the phone, which I'm on the phone all day as well as my team. It's super simple and really easy to share calls with clients or the team. Really good way to share good calls as well.
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Awesome to be able to hear all past calls
What do you like best about the product?
From an onboarding perspective this tool makes learning about our processes much easier
What do you dislike about the product?
Nothing so far, im fairly early in the learning but I havent encountered problems yet.
What problems is the product solving and how is that benefiting you?
Getting a better understanding of how people across the Org approach different topics with customers. Transparency about how different deals are going.
Recommendations to others considering the product:
Great tool
Insightful
What do you like best about the product?
The available recordings and the percentages of how much each person spoke while on a call
What do you dislike about the product?
Occasional delays in when the recording start
What problems is the product solving and how is that benefiting you?
I'm improving the quality of demos I'm giving. And getting more people to close while I'm on demos because of how much I was able to improve my presenting abilities thanks to Gong's recording assistance and training
Recommendations to others considering the product:
I can't see any reason NOT to get it. It's extremely smart and going to be used by many in the future because of how intuitive it is. It will give the best data available to assist in improving and increasing efficiency
Gong is a game changer
What do you like best about the product?
I really enjoy being able to listen to our clients and engage vs taking down notes.
What do you dislike about the product?
Nothing at the moment is giving me trouble. Keep it up!
What problems is the product solving and how is that benefiting you?
With Gong, I can go back and make sure our team is fully informed on how the call went and make sure I didn't miss anything that our team would need.
Gong makes me a better saleswomen!
What do you like best about the product?
My favorite part about gong is that all of my calls automatically record and I have instant access to the recording. The recording gives me a breakdown of percentage I speak in comparison to my prospect, which makes me focus on letting my prospect talk more on the call.
What do you dislike about the product?
I honestly don't dislike anything on the platform.
What problems is the product solving and how is that benefiting you?
I've simplified my sales stories, increased the amount of time my prospect speaks & shortened the length of my calls.
One of our best assets
What do you like best about the product?
The ability to listen to calls from the entire sales org is invaluable. There have been more learnings using this tool than any other tool we use. The platform is also ever-evolving, they are definitely the leaders in this space.
What do you dislike about the product?
Loss for words here....nothing? I really do like everything here!
What problems is the product solving and how is that benefiting you?
We have evolved as a sales org by having the ability to analyze our calls and our colleague's calls. This gives us the ability to fine-tune our pitch, taking from others and leaving items on the table that are not useful.
Recommendations to others considering the product:
Don't think about it...just do it!
Great platform!
What do you like best about the product?
I like how gong records my calls and lets me know who is doing the majority of the talking during the call.
What do you dislike about the product?
There's nothing that I really dislike about the platform. It provides good analytics about my calls.
What problems is the product solving and how is that benefiting you?
Before Gong, listening and providing feedback for a colleagues call, took time out of my day. Now I can playback the calls and analyze them during my down time.
Amazing software that all sales professionals should use!
What do you like best about the product?
The fact you can analyze your calls, speed them up and use these to coach your team through sales process is amazing!
What do you dislike about the product?
It is very traditional. Looking for new role outs to come with further product updates.
What problems is the product solving and how is that benefiting you?
Sales process, sales cycle, coaching and efficiency
Gong is great! It allows for you to listen to calls back and be used as a learning tool!
What do you like best about the product?
I like the ability to listen to my calls back to pick up important client information as well as being able to learn how to answer client questions better.
What do you dislike about the product?
I think sometimes the recordings take a while to come through on email-is their a way to speed this up.
What problems is the product solving and how is that benefiting you?
Learning how to answer client questions with more clarity
Good Tool for Improving your Presentations Skills
What do you like best about the product?
The ability to scrub through recording and find information that is useful for future presentations.
What do you dislike about the product?
There's no app for Gong. I wish there was a native app for Android and or iOS
What problems is the product solving and how is that benefiting you?
Saving conversations that can be re-used for future presentations.
Recommendations to others considering the product:
Give it a try!
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