Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Great product for managers
What do you like best about the product?
Ability to listen to teams calls and provide feedback
What do you dislike about the product?
Sometimes not all features work like putting comments into the notes of the call at specific times (they might have fixed that)
What problems is the product solving and how is that benefiting you?
Sales and cs calls.
- Leave a Comment |
- Mark review as helpful
Best Tool for Sales Professionals
What do you like best about the product?
Gong is one of the best tools I've used. It allows you to truly focus on conversations with prospects or clients. You can add in notes to your conversation to mark important points that need to be reviewed later. Its an excellent development tool as well that lets seasoned vets and new hires listen to their calls (and others) and hone their craft.
What do you dislike about the product?
Honestly nothing- the tool is fantastic.
What problems is the product solving and how is that benefiting you?
Allows managers, team leads, and team members to review others calls and pick up helpful tips or stop bad habits quick.
Recommendations to others considering the product:
Buy it- your sales team will love you
This software is a game changer!
What do you like best about the product?
Gong transforms the way you look at self-evaluation or coaching of your team's demos. The software is of the highest quality, and is being rapidly improved.
They also use the mass amounts of call data they have, to provide thought leadership and useful data-based insights into what works and what doesn't.
They even have a mobile app that allows you to review calls offline when travelling!
They also use the mass amounts of call data they have, to provide thought leadership and useful data-based insights into what works and what doesn't.
They even have a mobile app that allows you to review calls offline when travelling!
What do you dislike about the product?
There is really nothing to say here at all.
What problems is the product solving and how is that benefiting you?
This is giving a lean sales organization the ability to hear how all of our reps are communicating on demos. We are then able to coach and provide timely feedback based on this.
It's an invaluable training and coaching tool.
It's an invaluable training and coaching tool.
Recommendations to others considering the product:
Get this in the hand of your team immediately and don't look back.
Great experience
What do you like best about the product?
I love that I can review and listen to calls
What do you dislike about the product?
It won’t transcribe the call to a text format
What problems is the product solving and how is that benefiting you?
Ability to quickly analyze the call and get feedback from manager and team
Recommendations to others considering the product:
Great use of money for your sales dept
Great tool for training your sales team
What do you like best about the product?
Able to follow a long meeting with key word, stages of the meeting
What do you dislike about the product?
Since I had to put something here, Searching ability and notifications to send to parties involved
What problems is the product solving and how is that benefiting you?
Training
Very useful tool for sales and training
What do you like best about the product?
Very easy to use, the UI is user friendly. Would recommend to any sales leader with a team of sales people. I also like the listen live feature without being on the call. I also like the speed up function and search capabilities built in.
What do you dislike about the product?
Need some more customized reporting but overall a good tool and easy to use platform.
What problems is the product solving and how is that benefiting you?
Gong allows me to be on a call with being on a call, I can listen on my phone in the car or a business trip. I can also use gong as a training tool for better sales enablement.
Recommendations to others considering the product:
buy it you will love it
A must have for sales
What do you like best about the product?
Salespeople always need to document their calls so they can both discuss internally as well as tie back that information in future calls. Gong makes this an easy process. Instead of trying to remember what the prospect thought about pricing, I can literally type in "pricing" and Gong will go to the time in the call when pricing was discussed.
What do you dislike about the product?
Nothing, I loved this tool. Managing a large pipeline this tool really helps going back and finding information that otherwise might have been missed.
What problems is the product solving and how is that benefiting you?
Shorter sales timeline, better rapport with prospects. Stronger internal pipeline reviews.
Call recording with all the bells and whistles
What do you like best about the product?
We use Gong within our Product Management group to record calls with customers where we are listening to product feedback or sharing solutions to unique product use cases or challenges. Since the content from the meetings are often valuable to other product team members or to engineering, Gong allows us to share the recording with the added advantage of being able to jump right to the relevant portions of the call.
The "who talked" timeline is a very useful tool to help us quickly jump to feedback from specific call participants as well what topics were discussed at that point in time. Transcription of calls has really improved and the fact that the entire call AND video are recorded is very useful if there was visual content shared that added value to the conversation.
The "who talked" timeline is a very useful tool to help us quickly jump to feedback from specific call participants as well what topics were discussed at that point in time. Transcription of calls has really improved and the fact that the entire call AND video are recorded is very useful if there was visual content shared that added value to the conversation.
What do you dislike about the product?
Adding meetings for recording when the calendar integration does not pick them up can be a hassle. It would be great if there was a way to add an email address to the meeting invitation that automatically tagged that meeting for recording.
What problems is the product solving and how is that benefiting you?
We have team members across multiple time zones and they are not always able to attend every call. Gong allows us to record the calls so they can be utilized later and Gong's timeline view of who spoke and what was discussed allows us to quickly jump to the high value discussion topics without having to listen to the entire recording.
Recommendations to others considering the product:
Definitely configure the calendar integration. Adding meetings manually is not terribly difficult but can get tedious without the calendar integration.
Great Tool for Feedback!
What do you like best about the product?
Being able to request feedback easily - and where you would like to direct it to. I also like being able to select certain points in time at throughout the call and put in comments that will remain.
What do you dislike about the product?
Not being able to easily turn off recording
What problems is the product solving and how is that benefiting you?
No more sense worrying about note taking - calls are recorded - I take notes still but can refer back as notes needed and feedback is much easier to request
Recommendations to others considering the product:
Get it - super helpful for your reps!
Where was Gong 5 years ago?
What do you like best about the product?
I love that I can go back and re-listen to my calls from the day/week. It allows me to take a deeper look into my discovery make sure I understood what was important to my prospects as well as identify areas where I could've dug deeper in discovery.
What do you dislike about the product?
Gong has addressed the need to listen to calls while on the go with their new app! No complaints.
What problems is the product solving and how is that benefiting you?
I can go back and take notes rather than focusing on that during the call. This gives me more time to focus on my prospects and the conversation rather than writing.
showing 5,571 - 5,580