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Gong is a great sales training tool!
What do you like best about the product?
What I love about Gong is that it makes it so easy for me to review my sales calls both from a coaching perspective as well as reviewing a previous call to take notes.
What do you dislike about the product?
There isn't really anything I dislike at this point.
What problems is the product solving and how is that benefiting you?
Gong solves the problem of having to sit in on a call to listen to it.
Recommendations to others considering the product:
It gets better over time as it has more calls to review with artificial intelligence.
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Sales enablement
What do you like best about the product?
Gong works well for us, and allows our team to review sales calls much faster and more efficiently than anything else we tried out.
What do you dislike about the product?
Speech recognition could be a little bit better.
What problems is the product solving and how is that benefiting you?
We are using this to develop better sales scripts and sales enablement materials.
Saved Time = More Time. More Time = More $
What do you like best about the product?
I love using GONG! The platform is very clean, and offers a great UX! I will say, it is seldom that I listen to a call without using the increased speed option. 1.5x is typically the sweet spot and allows me to listen to more calls, while still getting what I need to ensure that I am pulling what I need out of the call for coaching, skills dev, etc.
What do you dislike about the product?
It could be my ignorance, but if there was a way to 'follow' specific content to receive updates, that would be great. Again, it may be a lack of experience on my end that is leading to that 'want'.
What problems is the product solving and how is that benefiting you?
GONG allows me to capture calls that I otherwise miss as a result of meetings, and provide the feedback/coaching as though I had actually been on the call.The platform is very collaborative, and I love getting email alerts for new calls for me to review/provide feedback on!
Recommendations to others considering the product:
You just can't beat the UX. That is what makes the difference!
Gong - a great sales tool
What do you like best about the product?
Gong records all calls without needing to state it's needed in-advance, which makes it so incredibly easy to review calls for key moments. Both as a rep and as a lead, I find this tool incredibly valuable.
What do you dislike about the product?
To be honest, nothing so far. It's a simple, easy to use tool for folks like me as a rep.
What problems is the product solving and how is that benefiting you?
We are constantly curious about what was said on a call, from words to tone, and this cuts out the ambiguity.
Recommendations to others considering the product:
Gong is a tremendous value to a sales staff.
A satisfied user of a great sales tool.
What do you like best about the product?
I like being able to go back and listen to my calls to get insights that I may have missed. I also like listening to my teammates calls to learn from their sales styles.
What do you dislike about the product?
I don't like that I can't listen to a live call and view the powerpoint presentation live without joining the gotomeeting.
What problems is the product solving and how is that benefiting you?
Efficiency of the sales call. Eliminating fluffy talk, i.e "Umm". Training new hires. Fine tuning my skills, tone of voice, and speed of conversation.
Recommendations to others considering the product:
Definitely a valuable tool for every sales team! Training and mastering your pitch are the main benefits of being able to "review the game tape" of every call with Gong.
Reviewing my demos
What do you like best about the product?
The feature that I love is the most is being able to review my demo's after I have completed one with a client. I am able to see how I spoke, if I misinterpreted something, who talked the most, was the client truly engaged?
It is great for brushing up on my skill set. To see what I need to say on my next demo. With Gong I am able to learn from every demo or sales pitch that I do. I also am able to search for something that was said on the call instead of having to guess where it was said at.
It is great for brushing up on my skill set. To see what I need to say on my next demo. With Gong I am able to learn from every demo or sales pitch that I do. I also am able to search for something that was said on the call instead of having to guess where it was said at.
What do you dislike about the product?
I guess sometimes it is hard to rehear what was said, and what I should have said or done differently. However not the software!! Sometimes ignorance is bliss...
What problems is the product solving and how is that benefiting you?
I am able to get my sales pitch and my demo skills to what they should be. The benefit is that I do not repeat past mistakes and am able to get my pitch to what it needs to be.
Recommendations to others considering the product:
I would try it out. You can review anything from a call. You can use it a a powerful learning tool
Gong for Sales
What do you like best about the product?
Ease of use, quality voice recognition and meeting review features
What do you dislike about the product?
There is nothing that comes to mind that I don't like.
What problems is the product solving and how is that benefiting you?
Prospecting. Great way to connect with potential customers
Good software
What do you like best about the product?
Love that it partitions who is speaking and allows you to listen to only one person or to browse by keyword spoken on the call.
What do you dislike about the product?
The transcriptions have room to grow in the development process. Most often the transcribed text doesn't make any sense because it is so inaccurate.
What problems is the product solving and how is that benefiting you?
Meetings and product demonstrations.
easily one of the most helpful tools a salesperson can have for training and development
What do you like best about the product?
ease of access....and disposition of key words to save time
What do you dislike about the product?
not all recordings....are recorded.
Perhaps a link to Slack communication would be beneficial...For example, seeing how the communication between team members while on a call with a client, can influence the direction of the call. Providing an additional line of accountability
Perhaps a link to Slack communication would be beneficial...For example, seeing how the communication between team members while on a call with a client, can influence the direction of the call. Providing an additional line of accountability
What problems is the product solving and how is that benefiting you?
the ability to quote clients, previous statements...hold them accountable
Essential for any sales organization
What do you like best about the product?
Great way to analyze sales calls
Ability to zero in on parts of the call and look for keywords (isolate calls where a competitor is mentioned for example)
Good way to sales leader to listen in, give feedback and mentor new sales reps
Helps listens to portions of the call to prepare for the next meeting
Ability to zero in on parts of the call and look for keywords (isolate calls where a competitor is mentioned for example)
Good way to sales leader to listen in, give feedback and mentor new sales reps
Helps listens to portions of the call to prepare for the next meeting
What do you dislike about the product?
Not much to dislike about. I think it's a great tool for the sales team.
What problems is the product solving and how is that benefiting you?
Sales productivity and training
Increased conversion rates
Meeting preps
Increased conversion rates
Meeting preps
Recommendations to others considering the product:
It's great.
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