Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Gong is great
What do you like best about the product?
I wasn't happy being given yet another business application to learn and engage with.
After two minutes I changed my mind.
This tool is the most effective for any sales person or sales manager.
It saves tons of time, and leads to huge improvements in the quality of sales conversations, demos, and price negotiations.
Amazing tool.
After two minutes I changed my mind.
This tool is the most effective for any sales person or sales manager.
It saves tons of time, and leads to huge improvements in the quality of sales conversations, demos, and price negotiations.
Amazing tool.
What do you dislike about the product?
Works like a dream. Not much to not like.
What problems is the product solving and how is that benefiting you?
Huge improvement in ramp up, training, and overall improvement in quality of sales conversations.
Recommendations to others considering the product:
Just try it and see
- Leave a Comment |
- Mark review as helpful
Customer Success Manager using Gong to review calls
What do you like best about the product?
I like that I can go in an review my call and share it with colleagues and clients.
What do you dislike about the product?
I don't like that it doesn't just get rid of the "silence" moments.
What problems is the product solving and how is that benefiting you?
Able to review calls with high risk clients
Streamlines Sales Feedback Process
What do you like best about the product?
Gong has made it extremely easy to request feedback from my manager. In sales development, the smallest conversational tweak can be the difference between closing a deal and losing a prospect. Immediate feedback helps keep me from developing bad habits, and allows me to ask specific questions as needed.
What do you dislike about the product?
The search function isn't always accurate when looking for my teammates calls.
What problems is the product solving and how is that benefiting you?
I recently took over a coworkers pipeline, and I've used Gong to quickly brush up on what he's talked about with his prospects. It's been much easier to transition when I can listen to past calls at 1.5 speed and skip over the parts I don't need.
The Best Sales Enablement tool
What do you like best about the product?
Listening to our recorded calls and providing feedback couldn't get any better using Gong.
Be able to listen to your calls from anywhere and anytime.
Easy 3rd party integration
The intuitiveness of filtering data (search for the prospect name, sales rep name, filter words used, etc.)
Be able to listen to your calls from anywhere and anytime.
Easy 3rd party integration
The intuitiveness of filtering data (search for the prospect name, sales rep name, filter words used, etc.)
What do you dislike about the product?
Nothing that I have come across and keep up the good work.
What problems is the product solving and how is that benefiting you?
Improving our sales demo
Easy feedback
Easy feedback
Great tool for training and call review
What do you like best about the product?
I really enjoy the ease of use on Gong - it's a simple interface with an easily searched library of calls. I also enjoy the library feature for sorting high impact calls for reference.
What do you dislike about the product?
The only thing I don't love about gong is the topic tracker for each call. I don't use the feature, as I find it to be inaccurate. That said, this doesn't really detract from my usage of the tool.
What problems is the product solving and how is that benefiting you?
Training and note taking are the two main uses of the platform for myself and my team.
Super Valuable Tool
What do you like best about the product?
Helps identify quality of calls for new account representatives. Effectively counts filler words. Gong representatives share best practices with clients.
What do you dislike about the product?
There's not much to dislike other than expensive price point.
What problems is the product solving and how is that benefiting you?
Client/Representative talk ratios
Great tool for analyzing calls
What do you like best about the product?
I like how it's sorted in the desktop version. I use Gong mainly to listen to how other sales reps present certain things like demos, business cases, proposals, etc.. We have a lot of talented reps at my company, so I typically come away with something valuable after listening to their calls.
It's also a seamless process to jump into specific sections of the calls by searching words that were said. This saves a ton of time.
It's also a seamless process to jump into specific sections of the calls by searching words that were said. This saves a ton of time.
What do you dislike about the product?
Whenever I download a call through the mobile app, it only plays the audio and doesn't show the presentation deck/shared screen.
What problems is the product solving and how is that benefiting you?
It helps assess how much I'm actually talking on calls and allows me to take detailed notes afterwards
Invaluable Sales Tool
What do you like best about the product?
Gong is your extra pair of ears. You can sit and clearly listen to your audience without the worry of missing a detail. Gong's got your back!
What do you dislike about the product?
I don't dislike this tool. It exceeds my expectations day in and day out
What problems is the product solving and how is that benefiting you?
Attention to detail. Holding folks accountable. Preparation in front of management
Amazing Learning Tool
What do you like best about the product?
The tool is constantly improving - just when you think you can't get any more out of it, they release a feature that adds value in another way!
What do you dislike about the product?
Most of my dislikes have been resolved with product updates.
What problems is the product solving and how is that benefiting you?
Understanding how my team communicates when speaking to our clients by reviewing the calls with my team to expose behaviors via explicit examples.
Recommendations to others considering the product:
Great sales coaching tool!
Beyond call recording
What do you like best about the product?
The call recording works very well -- it automatically joins my calls from my calendar, records and transcribes my call with remarkable accuracy, creating a searchable transcript of the call. This means I don't nee to take as detailed notes, since I can always go back and listen to the call on Gong, or better yet, search the transcript for what was said.
What do you dislike about the product?
In order to comply with privacy laws, we've set up our Gong to play an announcement when the first person not from our company joins. However, this announcement seemingly plays at random times, occassionally before someone else joins, and frequently during the midst of a conversation. It's odd, and I make light of it during the call, but it's not a huge flaw.
What problems is the product solving and how is that benefiting you?
Fewer notes need to be taken on calls, since I have a transcript
Since Gong shows what portion of the time each person spoke, and makes that public, it makes me strive to speak less since the data will be shown to all
Near perfect notes from each call
Better sales processes
Since Gong shows what portion of the time each person spoke, and makes that public, it makes me strive to speak less since the data will be shown to all
Near perfect notes from each call
Better sales processes
Recommendations to others considering the product:
Give it a try -- easy to start using, not huge switching costs if you don't like it!
showing 5,491 - 5,500