Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Sales Development Representative
What do you like best about the product?
Being able to review all of my AEs calls, which helps with the handoff transparency (as well as awesome training for me)!
What do you dislike about the product?
I can think of anything. I honestly couldn't imagine our Sales/CS org without it.
What problems is the product solving and how is that benefiting you?
Identifying which demos convert and why—what was discussed? Which features? Pricing?
Recommendations to others considering the product:
Use it! :)
- Leave a Comment |
- Mark review as helpful
Gong - Every sales team should have this!
What do you like best about the product?
Stats, recorded calls, coaching feature.
What do you dislike about the product?
"Best Practices" are too general. Each industry is different.
What problems is the product solving and how is that benefiting you?
Ability to listen and not have to note take.
Easy to use and reference for training and note taking
What do you like best about the product?
Gong is so intuitive! I love that I can always search the library for an important call I had or for training purpose. This allows me to hear how my peers do their demos and helps me develop my skills. It also tracks where certain words were used and how often.
What do you dislike about the product?
I wish it can transcribe the entire call for note taking purpose. But honestly I've tried other tools that do that and they usually don't get all the words right.
What problems is the product solving and how is that benefiting you?
I think it would be efficiency and training. This helps me reference past conversations as well as develop my skills.
Call Recording and Analysis Made Easy
What do you like best about the product?
With Gong, my web meetings are recorded as a default so I don't have to remember to hit the record button. Then the recording you get is super-handy to go back and listen to key exchanges and as a tool to learn how to improve messaging and delivery.
What do you dislike about the product?
If the customer is a no-show, then it still records the non-meeting. It would be nice to have a delete option at the end of a call.
What problems is the product solving and how is that benefiting you?
The biggest one is simply being able to always go back and check exactly what was said on a specific topic.
Excellent platform for a Sales Team
What do you like best about the product?
The best about Gong is the analytics for each and every call.
What do you dislike about the product?
The time taken to search for a call, its quite annoying when we are not able to find the call we are looking for.
What problems is the product solving and how is that benefiting you?
Internal training and coaching has been a great problem solving feature with Gong. Asking for feedback for every call is an added advantage.
Easy to use, with a breadth dynamic of functionality.
What do you like best about the product?
I like the ability to set trackers. I think the ability to swiftly navigate through conversations for specific terms is a hug time saver. The UI is easy to navigate. Sound quality is good.
What do you dislike about the product?
Nothing to date; maybe some more reporting functionality to compliment some of the data provided.
What problems is the product solving and how is that benefiting you?
Product marketing, sales calls analysis. This allows me to review positioning and painpoints in Sales conversations.
Recommendations to others considering the product:
Create a few sample scenarios and use cases - think outside the box of merely audio recording. As a Product Marketing Manager, this provides insights I've never before been able to get.
Smart product that keeps getting better
What do you like best about the product?
As someone focused on Sales Enablement, I can review calls from our Sales team and find areas for improvement. I also really like how the product continues to innovate.
What do you dislike about the product?
The product is solid. A minor enhancement would be to allow users to link to certain moments in a call, e.g. "watch this video at 4 minutes in" etc.
What problems is the product solving and how is that benefiting you?
Gong helps me train our Sales team by providing an intelligent way to analyse our sales calls, highlight different stages of the conversation (pain, discovery, pricing), and do all of this in a friction-free manner.
Great way to automatically record & share calls with customers & employees
What do you like best about the product?
You can look up the call recording online at any time, search it for any spoken words and share it with colleagues at Qordoba or with customers. Keyphrases related to the call are automatically added to the call and searchable.
What do you dislike about the product?
If you add a meeting link to a call on a whim, it takes a few minutes to start recording on Qordoba (no instant) but I am sure it will improve with product enhancements.
What problems is the product solving and how is that benefiting you?
Automation of call recording for future, training for future customers at the company, analysis of calls, opportunity to review calls.
You can't be all your customer calls as a manager but with Gong you can listen to them later at your convenience. It also allows you to analyze content, search for it by keywords and limit how long a customer can access the recording.
It is also very to set up and use without any training.
Customer service has been very responsive as well.
You can't be all your customer calls as a manager but with Gong you can listen to them later at your convenience. It also allows you to analyze content, search for it by keywords and limit how long a customer can access the recording.
It is also very to set up and use without any training.
Customer service has been very responsive as well.
Recommendations to others considering the product:
Consider it for your Sales and CS teams and share the recordings across departments so you can learn from each other constantly.
Learn faster and smarter
What do you like best about the product?
Being able to listen to my own calls has helped me learn how to improve on the phone much quicker. I don't have to rely solely on the feedback from my team. I can hear things I want to improve on that I thought I did better than I do. Also having the call transcribed and point out different metrics is truly invaluable.
What do you dislike about the product?
Besides the sound of my own voice, nothing!
What problems is the product solving and how is that benefiting you?
I'm learning to better communicate with my clients, and provide them value.
Recommendations to others considering the product:
Just do it!
Awesome software - helps immensely
What do you like best about the product?
Being able to search my calls for keywords.
What do you dislike about the product?
Nothing yet. So far it is really easy to use.
What problems is the product solving and how is that benefiting you?
Easy recaps of client convos.
showing 5,451 - 5,460