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Amazing Sales Enablement Application
What do you like best about the product?
The ease of use and integration types are key. The fact that I can trust the system to record my calls without having to contact IT is the ultimate value.
What do you dislike about the product?
Skype Integration- Need to make random calls with clients from skype and have it record
What problems is the product solving and how is that benefiting you?
Sales cycles, listening if I missed any notes
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Fantastic sales coaching software
What do you like best about the product?
Gong gives you the ability to quickly drill down into sales calls, helping to identify high-level trends and specific areas of improvement.
What do you dislike about the product?
There's not much I dislike, frankly their customer support team has been great and the product has been working well for us.
What problems is the product solving and how is that benefiting you?
We have a large sales team, and managers can't listen into every single call that goes on each day. With Gong, we're able to analyze the calls when we have time, offer feedback and effectively coach our new sales reps. We've made a good amount of ground in terms of improving call quality and aligning methodology.
Recommendations to others considering the product:
It's a great program, and they'll allow you to do a pilot prior to subscribing.
Decent intelligence of calls
What do you like best about the product?
Easy search, conversation spliced by topics and speakers
What do you dislike about the product?
The resolution of the screen on the video call could be better
What problems is the product solving and how is that benefiting you?
CSM use for reviewing customer calls
Gong review
What do you like best about the product?
keyword search, voice ID, Speed up function
What do you dislike about the product?
Not much. Good service. I like the way it records what we need.
What problems is the product solving and how is that benefiting you?
Communication, sales
Gong Review
What do you like best about the product?
I love that I can share my calls with my sales trainer. I'll tag him on the call then also tag him at specifics sections of the call in which I'd like feedback
What do you dislike about the product?
There is nothing I dislike about Gong........
What problems is the product solving and how is that benefiting you?
We use Gong in our Sales Departments. The benefits of sharing great call and not so great calls not only help me but others.
Product Specialist
What do you like best about the product?
I can listen to top performers calls and learn from them in a very easy to use software
What do you dislike about the product?
Not that I dislike but a transcript of the call would be really helpful
What problems is the product solving and how is that benefiting you?
Remembering exactly how a conversation went. I picking up on details that I didn't write down at first
Recommendations to others considering the product:
add transcripts to calls
My favorite tool
What do you like best about the product?
I love being able to coach and be coached in real time.
Huge advantage when reviewing calls.
Huge advantage when reviewing calls.
What do you dislike about the product?
Sometimes the GTM plugin will join multiple times on a call.
What problems is the product solving and how is that benefiting you?
Very easy to identify areas that require additional training as well as uncover talk tracks that are working and share them with the larger group.
Recommendations to others considering the product:
The insights you gain will be invaluable to the development of your sales teams, the ease of use of the product and seamless integration into GTM will ensure the product is adopted.
Gong is great
What do you like best about the product?
It Really helps to make sure what is being said on calls it helps analyze calls so you can make sure that what you are saying is working. Also makes sure you pause through calls
What do you dislike about the product?
I wish it was easier to get it to work on the phone not having to get people on audio bridges for it to work
What problems is the product solving and how is that benefiting you?
Main thing for me is to make sure I am listening and not just talking
Awesome Sales Tool
What do you like best about the product?
the ability to search all my calls for certain things.
What do you dislike about the product?
I wish it showed more in-depth statistics
What problems is the product solving and how is that benefiting you?
how to improve my sales process. It has helped increase me sales efficiency!
Gong for Sales Pros
What do you like best about the product?
Statistical breakdown of nuances of conversation and comparison across sales professionals in the same team.
What do you dislike about the product?
Sometimes Gong doesn't track all calls made.
What problems is the product solving and how is that benefiting you?
Gong has been useful to self-correct and improve our own conversations as well as highlight best practices.
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