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Gong great for the big picture
What do you like best about the product?
I like how analytical Gong is, not only can I dive deep into individual conversations, but I can go beyond and capture trends as a whole. This helps step back to see the big picture, and readjust my strategy based on what works and what doesn't
What do you dislike about the product?
The search bar seems to auto-populate in a way that makes it tricky to quickly click the one you actually want. It can be helpful if that is the first one that shows up, otherwise, you have to press enter quickly or click on the search bar again.
What problems is the product solving and how is that benefiting you?
With Gong our team is able to increase our speed so that we can manage the high volume of conversations we need to have.
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Great Sales Tool!
What do you like best about the product?
Ability to listen back and refresh my memory on demonstrations. It's also great for sharing a recorded demonstration with the client, they love it!
What do you dislike about the product?
Slight delay in transcript and some errors.
What problems is the product solving and how is that benefiting you?
Faster training and onboarding
Coaching
Coaching
Recommendations to others considering the product:
It's worth the investment, our whole sales team loves it!
Gong 2018 review
What do you like best about the product?
I love the insight Gong provides on call reviews. Love that I can review calls at 1.5 speed. Great way to learn from peers and improve my sales game.
What do you dislike about the product?
The only thing I could say is that sometimes the transcription is a little off.
What problems is the product solving and how is that benefiting you?
Gong helps us get better as a sales team. Review calls, enhance phone game, eliminate filler words and learn from mistakes. Great for ensuring you did not miss anything that was said by prospects. It also enables us to analyze successful calls in detail.
Recommendations to others considering the product:
Great sales tool.
Very helpful for identifying room for sales improvement
What do you like best about the product?
I love the ability to see the speaking time percentages and review times where we talked about price.
What do you dislike about the product?
Sometimes I worry people are creeping on my calls.
What problems is the product solving and how is that benefiting you?
I have been able to improve upon discovery, and competitor conversation.
Recommendations to others considering the product:
HIghly reccomend based on my experience this far. Great for new sales people.
Game Changer for a Product Team
What do you like best about the product?
Simply being able to give our POs and PMs access to Gong so they can listen in to calls no matter where they are in the world. The ability to get alerts when certain phrases are mentioned and then share with my team to discuss.
What do you dislike about the product?
Stats are good, but as a data geek I'd like to see more here.
What problems is the product solving and how is that benefiting you?
We're able to understand how products and pitched and discussed after we launch them. With a large sales team, the product team can keep a pulse on how our products are positioned. We can also understand what clients are asking for.
Recommendations to others considering the product:
Get other teams involved! So many people at the company can benefit from Gong.
A really convenient way to practice sales conversations and iterate on process.
What do you like best about the product?
The mobile app, the talk time breakdown, listening and other call stats. I also enjoy the blog and resources that are shared on Linkedin and that can be found on the homesite.
What do you dislike about the product?
I think the transcription can be slightly improved as well as the topic tagging.
I also have an issue with the UX when i hover over and click "log in" and "request a demo" slides in.
I also have an issue with the UX when i hover over and click "log in" and "request a demo" slides in.
What problems is the product solving and how is that benefiting you?
learning sales process as a team and individual. Gong makes it easy to see whats working from a holistic view.
Recommendations to others considering the product:
If you're looking to streamline a sales process, track what's working and what's not working, I highly recommed Gong. In addition, Gong has a mobile app that makes it incredibly easy to listen and make the most out of your commute /workout.
Gong Review
What do you like best about the product?
The thing I like best about Gong is the ability to listen to myself on calls and perfect myself.
What do you dislike about the product?
It is a bit frustrating that you can't take a snippet and download it instead of the entire video file.
What problems is the product solving and how is that benefiting you?
My company is solving quality control problems as our product is sophisticated and calls tend to be in depth.
Recommendations to others considering the product:
Make sure the attributions are set up correctly from the beginning so that it can learn faster.
Great product - love the app
What do you like best about the product?
This app is great - love reviewing past calls
What do you dislike about the product?
Wish there was a private mode so I can record a call but not share it with my entire team.
What problems is the product solving and how is that benefiting you?
Gong allows me to record conversations without taking notes.
Viewability
What do you like best about the product?
I love the feature of being able to sort calls by teams and employees
What do you dislike about the product?
There was nothing really to complain about. I didn't use the software for an extended period of time
What problems is the product solving and how is that benefiting you?
This is another tool that can help me on my calls and give me feedback.
Gong is good
What do you like best about the product?
Makes for very easy 1v1 meetings with my manager.
What do you dislike about the product?
Not a whole lot. It is occasionally buggy. I wish that uploading calls manually would provide the same level of feedback.
What problems is the product solving and how is that benefiting you?
Tracking behaviors on calls with prospects is huge for me.
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