Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Merge is a team of strong professionals
What do you like best about the product?
Apart from delivering the high-quality services I expected, the Merge team was always available to listen and understand the issues my team was trying to solve. The team always showed empathy, and that was key to forming a strong partnership.
What do you dislike about the product?
I wish we were able to influence more Merge's roadmap, although the team was very receptive with our needs.
What problems is the product solving and how is that benefiting you?
Merge opened the possibility to seemlessly integrate with hundreds of customers.
- Leave a Comment |
- Mark review as helpful
Go viral without coding
What do you like best about the product?
Merge lets us reach users for all Applicant Tracking Systems and similar products instantly, without writing custom integrations for each
What do you dislike about the product?
Nothing we dislike, but we would like to create integration links with our user's ATS pre-defined so that it feels a bit more like they are in our product versus going through a 3rd part integration
What problems is the product solving and how is that benefiting you?
Merge let's us offer our Job Applicant Screening Engine to companies who use just about any Applicant Tracking System, without Merge we would only be able to support users from a few major ATSs, which means Merge has expanded our product to the entire hiring market
High recommendation for Merge
What do you like best about the product?
Customer support has been solid. Whenever I’ve had questions, they responded quickly with helpful solutions, which was a nice touch. Overall, their team is reliable, which is especially important with integrations. Their docs were great too, and the dashboard is helpful for seeing what’s going on with our Linked Accounts. We have partnered with Merge now for just under a year, and it has been a great partnership.
What do you dislike about the product?
Overall we’ve had a good experience. Sometimes I wish they had a few more integrations, but they are blocked by not having a sandbox account.
What problems is the product solving and how is that benefiting you?
Before Merge, building and maintaining integrations was a lot of work for our team. We were spending a lot of money on it. With Merge, they take care of it all. We have been able to accelerate our product roadmap, and we don’t have to worry about updates or fixes.
Great platform, incredible customer support
What do you like best about the product?
From day one, the experience with Merge has been fantastic. The onboarding was smooth and straightforward, with a dedicated team member guiding us through every step. The platform is super intuitive, and thanks to their great documentation and easy-to-follow tutorials, the learning curve was practically nonexistent.
What really stood out was their customer support. Whenever we had any questions, we got quick, helpful, and genuinely friendly responses. They made us feel like a priority and even customized solutions to fit our exact needs.
As for the product itself, it's been rock-solid. It does everything we need with speed and reliability, and it’s clear that a lot of care has gone into making both the platform and the overall experience top-notch.
What really stood out was their customer support. Whenever we had any questions, we got quick, helpful, and genuinely friendly responses. They made us feel like a priority and even customized solutions to fit our exact needs.
As for the product itself, it's been rock-solid. It does everything we need with speed and reliability, and it’s clear that a lot of care has gone into making both the platform and the overall experience top-notch.
What do you dislike about the product?
Honestly, nothing negative comes to mind. We’ve had a great experience so far!
What problems is the product solving and how is that benefiting you?
Our prospects often request a variety of integrations, and building these in-house just isn’t feasible for us. Merge has been our secret weapon—it allows us to say “yes” to more customers by offering the integrations they need without the development headache.
Best Unified API Out There
What do you like best about the product?
Merge's observability dashboard and customer success team. It helps our customer success team answer and triage questions for customers much more quickly than if we had built the integration in-house. We also use their custom fields feature quite extensively.
Whenever we have questions, their customer success team is extremely reliable and technical. They can really help us out.
Whenever we have questions, their customer success team is extremely reliable and technical. They can really help us out.
What do you dislike about the product?
Nothing really, but we'd love for Merge to cover more categories!
What problems is the product solving and how is that benefiting you?
Building integrations and maintaining them is a huge pain. It's great to have a partner that fully owns this, so that we can prioritize building our core product.
One Stop Shop for Integrating all the systems in Any Organisation
What do you like best about the product?
Very easy to use it and integrate it . And it provides various features to get data from various platforms. Very easy handful guide of how to get it implemented for end customer .
What do you dislike about the product?
Till the part we have used it for our purpose i didn't found anything that is wrong in this platform
What problems is the product solving and how is that benefiting you?
This is helping to solve the probelm of integrating various different portals of a company in single place to get the whole insight of the organisation and we can link the various different data on unified platform to get the value out of it.
Exactly what we needed to speed up our sales processes
What do you like best about the product?
The simplicity of a previously very complex matter, writing and maintaining multiple API connections. Customer Support is great and implementation was very smooth.
What do you dislike about the product?
Would like to have more access to test environments on the HRIS side.
What problems is the product solving and how is that benefiting you?
As a small startup, we would have to cancel some of our deals if it were not for Merge - since we could not write and maintain multiple HRIS connections at the moment.
Excellent Merge Experience
What do you like best about the product?
I thoroughly enjoy working with the Merge Team they are super helpful and responsive. The system so far has proven to be easy to use and if I do get stuck our account reps and solutions consultant are always at hand to help.
What do you dislike about the product?
Some slight improvements could be made to the UI and the SAP integration in particular.
What problems is the product solving and how is that benefiting you?
Connecting HRIS sysem using the unified API this takes away 90% to 95% of development work from us. The new SFTP release now gives us wider implementation options.
Love working with the Merge team!
What do you like best about the product?
As a product/CX leader, working with the Merge team has been awesome. They are responsive, attentive to issues, receptive to feedback, and constantly improving their offering.
What do you dislike about the product?
Nothing to do with the Merge team/product specifically, but more of a meta point on building integrations in-house vs. using Merge/3P: when there is a data issue with one of our end-users, there can be additional coordination overhead to liase between Merge/3P, the end-user, and our support/data team, to ultimately resolve the issue.
What problems is the product solving and how is that benefiting you?
APIs for HRIS/Payroll, Accounting, CRMs etc.
Merge helps us do more
What do you like best about the product?
Merge's people are awesome and very knowledgable - they help us get on-boarded quickly and it was easy to setup and get my team onboarded. Their dashboard is amazing and ability to customize data syncs and connections is incredibly helpful. From the start I've appreciated their attention to detail on security and access.
What do you dislike about the product?
Not about Merge but the unified API industry is diffucult. You need to do your research ahead of time and find a good fit for your use case. Merge had a lot that really helped our organization focus more on our core business high value features for our customers and less on integration code. If their data model works for you business cases I highly recommend them!
What problems is the product solving and how is that benefiting you?
Saving our developers from writing integration code.
showing 61 - 70