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Merge

Merge | 1

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External reviews

204 reviews
from G2

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    Niles C.

Merge is the BEST out there! Game-changing, reliable, easy to use product and CS

  • November 04, 2024
  • Review verified by G2

What do you like best about the product?
Merge has been a long-running reliable partner to us for several years now. We've been extremely impressed with their product capabilities and ability to strip down the complexity and variability of third party system integrations into one simple to use platform. It's been a pleasure to grow alongside Merge.

Above all, Merge has fantastic customer support, always going above and beyond to solve feature requests, troubleshooting complex problems, and ensuring we are well-supported from every angle. They are hands down the best in class unified API provider, and the product is a pleasure to use for both developers and non-technical folks. You won't find anything else out there that tops Merge!
What do you dislike about the product?
No major dislikes to note! We love Merge.
What problems is the product solving and how is that benefiting you?
Integrating with our customer's applicant tracking systems to perform various functions of read and write access


    Computer Software

Awesome Integration Solution!

  • November 04, 2024
  • Review provided by G2

What do you like best about the product?
Merge’s integration platform is very user-friendly and has already saved countless hours of development time. The Merge team is great to work with and very quick to respond to any questions along the way.
What do you dislike about the product?
Our team has not encountered any downsides with the product or the team. Both have been great.
What problems is the product solving and how is that benefiting you?
Scaling integrations across our platforms


    Information Technology and Services

Game-Changer for Our Integration Needs!

  • November 04, 2024
  • Review provided by G2

What do you like best about the product?
Merge’s unified API makes managing integrations a breeze. It’s saved us weeks in development time and reduced maintenance efforts, letting us scale integrations across platforms faster. The observability tools give us full visibility, which keeps things running smoothly and allows us to focus more on our core product.
What do you dislike about the product?
Honestly, nothing! Merge has covered all our needs with seamless setup, reliable performance, and excellent support.
What problems is the product solving and how is that benefiting you?
Leveraging Merge saves us significant development time and resources, allowing us to scale faster and focus on our core product.


    Information Technology and Services

A Flexible and Powerful Unified API

  • November 04, 2024
  • Review provided by G2

What do you like best about the product?
Merge is a market leader in the unified API space. Their team has created flexible and powerful infrastructure for connecting data sources, taking the work off Engineers and Users to seamlessly bring together data from disparate systems. Merge's platform is amazing, with a few key characteristics to call out:

Reliability - Merge never fails. Their APIs are foolproof and work consistently for all of our connected customers. When there are issues (which typically are driven by issues on the HRIS side), Merge proactively flags the error so we can workflows operating as usual.

Breadth - Merge has been relentless in expanding the scope of their APIs across HRIS and ATS. I have strong confidence that they will continue to build more APIs and develop partnerships other systems outside of their core.

Support - The Merge team is always willing to hop on a customer call, navigate a tricky integration, or provide helpful support in time of need. Jemma has been our guide through the recent SFTP support and we couldn't be more thankful!

Long-term partnership - Merge recognizes the importance of maintaining a high quality, always-on system that is business critical for most companies. They are our long-term partner through scale and we couldn't recommend them enough!
What do you dislike about the product?
I hope that more HCMs open their walls to Merge to be able to connect data across systems. This is less of a criticism on Merge, but moreso on other ecosystem players who have made it difficult to create high-quality user experiences by limiting data access.
What problems is the product solving and how is that benefiting you?
Merge helps us consolidate all employee data for a unified picture of employee compensation history.


    Financial Services

Great platform for scaling API integrations with many different providers

  • November 04, 2024
  • Review verified by G2

What do you like best about the product?
Once you set up an integration with Merge, you can instantly enable all of your customers to have integrations with all of their supported systems. This was a massive unlock for our HR integrations product -- we don't have to build and maintain integrations with each system, and as Merge builds new integrations, providing access to our customers is as easy as flipping a toggle on their dashboard.

Their customer support is quick to respond and deal with any issues that come up. The entire team is a joy to work with!
What do you dislike about the product?
Syncing data from remote systems can take a long time, since Merge aggregates data from the system & we pull from Merge. There's occassionally some issues with data consistency.
What problems is the product solving and how is that benefiting you?
Our customers use a variety of HR systems and we need to pull that data into our system so that our customers can provision user accounts + assign users into the correct locations/departments/reporting hierarchies. Merge integrates with many different HR systems and allows us to integrate with all of them without having to build and maintain several integrations.


    João M.

Integrations made simple

  • November 04, 2024
  • Review verified by G2

What do you like best about the product?
Having worked with third party integrations for most of my career, I know full well the pain and cost that comes associated with this type of work. Merge's product removes the majority of this pain.

By offering a unified API, great documentationa, a straightforward implementation and an incredibly responsive suppor team, I'm now to integrate with a plethora of providers with minimal work from my end.
What do you dislike about the product?
A unified API comes with its own set of challenges as it is to be expected, so while Merge caters for 90% of the use cases, sometimes one needs to use the escape hatch and bear the pain of talking to providers directly when something is needed that is not on the usual trodden path.
What problems is the product solving and how is that benefiting you?
Merge is providing a unified API for data providers and that means that, from my point of view, integrating new providers takes a minimal amount of work (if any at all).


    Jacob N.

If you've built integrations in-house, you know the pain...

  • November 03, 2024
  • Review provided by G2

What do you like best about the product?
First and foremost, Merge saved our startup a ton of money. We had plans to hire 3 full-time engineers to build out integrations with the most popular ATS platforms over 2 quarters, but with Merge one of our existing engineers was able to get us started within a single sprint. It's rare that you find cost-savings and shortened time-to-live in the same vendor.

Secondly, Merge has some of the best customer support in the game. We are certainly not one of their bigger contracts, and yet it feels as though we get year-round, white-glove service. Our technical and support teams can always find someone on the other end of the line to debug issues or plan future work with.

There are very few tools that I recommend in my personal life to friends building companies, but Merge is certainly one of them.
What do you dislike about the product?
There are always issues when managing integrations with third-party platforms, but many times the issues are caused at the source (the downstream services) rather than with Merge. But because Merge is what internal folks see, it's easy for them to get a lot of flak for outages/problems.
What problems is the product solving and how is that benefiting you?
As a recruiting platform, we need our users to be able to manage their candidates in their ATS of choice. Some of our customers are even in the process of migrating from one ATS to another. Merge enables us to provide seamless integration into every ATS on the market which massively expands our pool of potential customers.


    Apparel & Fashion

The BEST product for integrations!!!

  • November 03, 2024
  • Review verified by G2

What do you like best about the product?
I need a lot of integrations, and it would have been a pain to build them in house. I got in contact with the Merge team over a year ago, and their product has really helped my team accelerate the development of integrations.

Their team is very kind and responsive. It makes a big difference for our team.

We tried several of their competitors, but Merge is clearly the winner in the space!
What do you dislike about the product?
Not really a dislike, but i would love for Merge to expand to more categories -- specifically ecommerce integrations!
What problems is the product solving and how is that benefiting you?
As mentioned, we need a lot of integrations. It would have been impossible for us to build them all in house.


    Alex H.

Great developer experience adding Merge to my app

  • November 03, 2024
  • Review provided by G2

What do you like best about the product?
Merge was extremely easy to set up and get running out-of-the-box. I was using it to import data into my application from multiple sources within an hour.
What do you dislike about the product?
Some of the integrations were slow to pull, even with small datasets.
What problems is the product solving and how is that benefiting you?
Merge solves the problem of allowing us to pull data from disparate sources into our systems without having to write a specific API wrapper for each one.


    Computer Software

Seamless Integration Made Easy!

  • November 01, 2024
  • Review provided by G2

What do you like best about the product?
Merge shines with its streamlined approach to integrations. The platform’s pre-built connections simplify workflows and save a lot of time in getting various applications to work together, all while minimizing the usual integration headaches. It’s an ideal choice for those looking for a smooth, user-friendly solution to sync multiple tools efficiently.
What do you dislike about the product?
Nothing comes to mind—Merge has covered all the bases well!
What problems is the product solving and how is that benefiting you?
Merge streamlines the complex process of connecting various applications, eliminating the need for multiple, resource-heavy integrations. By consolidating these connections, it allows us to integrate new tools faster and focus on core business activities rather than time-consuming manual setups.