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Merge

Merge | 1

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External reviews

204 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Scott L.

An amazing solution to a modern-day integration problem

  • May 11, 2023
  • Review provided by G2

What do you like best about the product?
Every company needs to integrate with everyone in today's interconnected software landscape. Merge takes away a lot of the headache of building and maintaining an application ecosystem.

- Manage authentication and credential storage safely and securely
- Handle API updates automatically so you don't have to
- Build once and ship at scale - once you've figured out one, it's straightforward to ship 10 more
- Customer support and guidance have been top-tier
What do you dislike about the product?
In some product areas, it feels premature and not quite production-ready. In our first integration build, we had numerous issues with field mappings using the Ruby SDK that didn't align with their API logs (to Merge's credit, they fixed this extremely quickly).
What problems is the product solving and how is that benefiting you?
Helping Tropic build an app marketplace for a slew of integrations at scale, while removing a lot of the pain associated with supporting and maintaining that many new product additions.


    Nir S.

Merge makes our life easy!

  • April 25, 2023
  • Review provided by G2

What do you like best about the product?
Merge has an excellent API for ATS integrations. Instead of integrating with every ATS, we can use merge to integrate with all of them using a single API.
Merge's level of service and responsiveness is unprecedented.
It's an absolute pleasure working with Merge!
What do you dislike about the product?
Nothing, we have been working with Merge for over a year and got only good words to say about Merge.
What problems is the product solving and how is that benefiting you?
Instead of integrating with every ATS, we use merge to integrate with all of them using a single API.
This saves us a lot of time both understanding each and every ATS API and also implementing their specific API.


    Ashley H.

Great product and awesome team!

  • April 20, 2023
  • Review verified by G2

What do you like best about the product?
The Merge team is fantastic to work with. They are always open to feedback and go the extra mile. They are also constantly evolving their product offerings.
What do you dislike about the product?
Their logging could be more detailed and supportive of troubleshooting. We've been told they are working on this though!
What problems is the product solving and how is that benefiting you?
Merge makes integrating with HRIS systems simple.


    Computer Software

Merge is instrumental for our business

  • April 19, 2023
  • Review verified by G2

What do you like best about the product?
Merge allows our team to quickly get access to disparate sources that previously would've taken us ages to connect to.
What do you dislike about the product?
Not much that we dislike about Merge at the moment.
What problems is the product solving and how is that benefiting you?
We need access to HR & Payroll integrations data as well as Accounting integrations and Merge makes it easy for us to get access.


    Brint M.

Merge is a game changer for expanding integration eccosystems

  • April 13, 2023
  • Review verified by G2

What do you like best about the product?
The team at Merge is fantastic, incredibly responsive, and highly attuned to our needs. Merge has helped us accelerate our integration roadmap and reduce per-integration build and maintenance costs. By far the best we've seen in this market. We highly recommend them.
What do you dislike about the product?
We are still early in our journey with Merge. Nothing we dislike so far!
What problems is the product solving and how is that benefiting you?
Building and maintaining integrations is expensive and time-consuming. We often develop similar integrations with many different 3rd parties. Merge's unified APIs enable us to abstract data to a common data model that is easier to work with, build faster, unlock entire verticals, and keep integration costs low.


    Ben S.

Building ATS & HRIS integrations for our enterprise customers.

  • April 08, 2023
  • Review provided by G2

What do you like best about the product?
We're a startup but work with large enterprise clients. Merge made it easy for us to integrate with all of the systems they use without our team having to build from scratch.
What do you dislike about the product?
There have not been too many downsides to working with the team at Merge. The only thing I wish is that they could launch more types of integrations even faster than they already are!
What problems is the product solving and how is that benefiting you?
To work with the types of clients we serve, we need to be able to meet certain requirements. One of those is integration with their existing systems. It helps our sales team to be able to disarm prospects by letting them know that we have all the integrations we need. Plus our post-sales team can get new clients up and running much faster with integrations through Merge.


    Preston C.

Merge is AMAZING

  • April 07, 2023
  • Review provided by G2

What do you like best about the product?
They let you scale integrations super quickly, they are very responsive, and they are pleasure to work with.
What do you dislike about the product?
There isn't anything that we dislike about MErge!
What problems is the product solving and how is that benefiting you?
Merge helps us build our ticketing integrations much more quickly than we could on our own. This helps us meet our customers' integration needs and stay competitive.


    Milo H.

Easiest way to integrate with HR Platforms

  • March 31, 2023
  • Review provided by G2

What do you like best about the product?
Fantastic, well documented API's which are really easy to use.

Massive number of integrations available.
What do you dislike about the product?
It's definitely not cheapest option out there, but the developer experience and number of integrations available make it worth it!
What problems is the product solving and how is that benefiting you?
We're a small startup, so don't have the resources to integrate with every HR platform out there. Merge provides us with one, easy-to-use unified API for connecting to pretty much any HR platform, saving us hundreds of hours of development work.


    Lukas K.

Saves 100s of engineering hours

  • March 30, 2023
  • Review verified by G2

What do you like best about the product?
* reliable integrations
* fast support
* remote fields let you pull in custom fields from HRIS/CRM/...
What do you dislike about the product?
* no ERP currency rate support yet (they're planning to add this soon though)
What problems is the product solving and how is that benefiting you?
out of the box integrations that require little engineering effort to setup


    Information Technology and Services

Merge provides outstanding HRIS connections

  • January 06, 2023
  • Review verified by G2

What do you like best about the product?
- Standardized API interface
- Clear documentation
- Wonderful customer service
What do you dislike about the product?
Some HRIS providers do not make it easy to integrate with them. This is not a Merge problem, but can inhibit Merge from providing a connection to that HRIS platform quickly.
What problems is the product solving and how is that benefiting you?
Syncing HRIS data is critical for our compliance automation platform. We've saved huge amounts of developer time by working with Merge, and our customers are very satisfied.