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Tines

Tines | 1

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External reviews

225 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Defense & Space

Tines - An Infosec Game Changer

  • November 16, 2022
  • Review verified by G2

What do you like best about the product?
Tines has become a key component of our infosec program. It fills in many of the gaps where other tools come short. As a recovering Cortex XSOAR user, I find that they have struck a good balance between usability through abstraction of product APIs and giving an engineer enough control over the individual calls to get exactly what they are looking for. Can't recommend this product enough.
What do you dislike about the product?
I think the only downside I can think of is that there is a slight learning curve to the UI. However, this is the case with any product and Tines is very easy to get used to.
What problems is the product solving and how is that benefiting you?
It's solving all of our automation problems at the moment. What I love about the product is that I don't even have to ask, "Is this compatible with Tines?" when we're test driving another product; if it has a REST API, Tines will work great with it!


    Pendie G.

Tines vs Demisto - Tines wins

  • November 15, 2022
  • Review verified by G2

What do you like best about the product?
I love the simplicity and capability. just about every function I ask for has been answered with yes
What do you dislike about the product?
When using it without professional services, it is hard to understand meaning the documentation on the website. Not very many in depth walkthroughs
What problems is the product solving and how is that benefiting you?
phishing, slack answers, forms etc. This is saving our ORG time and effort on everyday manual things


    Financial Services

Tines enables every SOC to build classic SOAR capabilities with No Code!

  • November 10, 2022
  • Review verified by G2

What do you like best about the product?
I've used a handful of various SOAR products throughout my career, and Tines makes it far easier to not only develop automation workflows but maintain and share them.

Wanting to roll out SOAR within your business not too long ago meant having a SOC with a team of Security Engineers hammering away at their desks building python scripts to fetch and call APIs and somehow maintain those for years and add new features - But then Tines entered the market with their very simple to use platform that requires zero code knowledge by the end user.
What do you dislike about the product?
Like all software products, nothing is perfect. Bugs exist, and features are always requested. My usage of Tines has not been hindered by any bugs and they are incredibly engaged in accepting feedback and bringing out new features.
What problems is the product solving and how is that benefiting you?
To me, having worked in SOCs and previously worked to implement a SOAR platform is a game changer, not that knowing code for me personally was a barrier, but just being able to collaborate faster and with other people because we didn’t need a unified understanding of a programing language to begin building our automation workflows.

I can canvas opinions from various internal teams without having to convert my mammoth python scripts into legible text. With Tines, I can just simply share the Tines main view and follow the Pills like a flow chart. I can annotate and add context without having to explain what a code comment is.

This has enabled my team to work incredibly quickly and have a foundation of a SOAR platform within weeks as opposed to months, with fully integrated API access to our internal systems and products, allowing for triage and automation tasks to run right away. The same workflow with a previous product took many months due to the complexities of building using a language and having to convert ideas into code.

We continue to grow our usage of Tines daily, and I would encourage anyone looking to increase or start their SOAR workflows to seriously consider Tines. They have a growing community that shares their Stories (Things they’ve built with Tines), so you may even be able to find a solution for your particular product and start integrating much faster than you expected.


    Hospitality

Great automation tool to cover most of your needs

  • November 10, 2022
  • Review provided by G2

What do you like best about the product?
Playbooks library with examples to automate most common scenarios. It is also helpful to understand how tines blocks works, their configurations and settings.
Community edition available after a simple registration process to get familiar with the platform and capabilities.
Debugging and version control of playbooks. Capability to dump playbooks to git.
Ability to create teams and limit access to playbooks.
Secrets storage to store access keys, creds and tokens.
Ability to reuse parts of playbooks and share with other teams.
Tunnel agent to seamlessly query internal resources that are not exposed to the internet.
Reach documentation and responsive support.
New features are released quite often.
What do you dislike about the product?
Tines tunnel is not available with the community edition, but you can have PoC to test it out.
Some advanced automation and correlation might not be possible with this platform.
What problems is the product solving and how is that benefiting you?
Tines allow us to automate routine activities, connecting and enriching information from different sources. It helps to react faster for security incidents and have better context around security alerts to make the right decision.


    Financial Services

A SOAR that does what a SOAR is supposed to do

  • November 09, 2022
  • Review verified by G2

What do you like best about the product?
Tines offers an incredibly easy-to-use interface without losing significant power by abstracting away the need for code. Other solutions can take months to start understanding and getting value out of; I was able to start getting value out of Tines within the first hour of ever using it. The product is constantly being improved with tons of meaningful changes being added each month
What do you dislike about the product?
Since the automations are not typical code, there's currently no good native way to run CI/CD on each action in a story. There is a feature in the UI to manually unit test, but this is not available programatically. This can make it harder to prevent regressions in large / complex stories
What problems is the product solving and how is that benefiting you?
Our security team is not composed of professional software engineers. Tines lets us quickly automate tasks that are robust, auditable, and debuggable without needing to write any code


    Computer Games

Flexible platform, helpful support

  • November 02, 2022
  • Review verified by G2

What do you like best about the product?
While still new to the Tines platform, so far it has proven to be flexible enough to meet various use cases while at the same time not being overly burdensome to manage. Every time I've engaged with their support and sales engineers they've been extremely helpful and answered any questions we've had in-depth while walking us through exactly how to do that within the platform.
What do you dislike about the product?
It's still early as I'm new to the platform, but I'd like to see more items in their story library, but it's not a deal breaker today as they cover many of the common initial use cases.
What problems is the product solving and how is that benefiting you?
Reducing manual processes, enriching cases, and speeding up investigation times.


    Max M.

Scripting automation designed by flowchart

  • October 28, 2022
  • Review verified by G2

What do you like best about the product?
There is so much that is predefined. They have put a lot of thought into what is required and have the "form" for you to fill out to create automation with ease.
What do you dislike about the product?
You will have to spend some time learning a new tool and some terminology.
What problems is the product solving and how is that benefiting you?
Automation in the DevSecOps world. Moving results from scans into Jira, keeping Git and scanners in sync.


    JC C.

SecOps should be using Tines.

  • October 25, 2022
  • Review verified by G2

What do you like best about the product?
Tines is the easiest and least complicated automation tool that I've tried so far. The UI is very aesthetic and easy on the eyes.
The engineers are responsive and quick to provide answers or additional information.
I've made a few feature requests and they delivered in just a couple of months.
Very impressed.
What do you dislike about the product?
This is not really a dislike, more of a concern.
The UI has changed so much that I'm concerned that it will just get bloated and lose the simplicity that it started with.
What problems is the product solving and how is that benefiting you?
Lack of resources makes automation a requirement. Tines provides a middle-ware that joins all of the APIs from our enterprise apps together.
I can integrate anything that has an API to provide contextual data and automate low-level responses.
We can use Tines to exercise some of the logic and tasks that we would normally do manually.
Saves a lot of time and effort.


    Neal B.

Strong Low-code Automation Platform that can be a good Force Multiplier for teams

  • October 21, 2022
  • Review verified by G2

What do you like best about the product?
The main strength of Tines is the large integration library- we can connect to Jira, Lacework, Gsuite, and other vendors as needed. Tying all these SaaS products together yields unique business capabilities. The documentation, especially the in-line remediation, is best-in-class.
What do you dislike about the product?
I would like to see first-class support in Tines for integration with a version control system- I would like to be able to easily version control all my stories, obfuscate my secrets, and even use pull requests to modify my stories.
What problems is the product solving and how is that benefiting you?
We use Tines primarily for triaging incoming Lacework vulnerabilities into Jira. Tines can parse the entire event payload and filter and append a lot of useful information to the Jira ticket.


    Zach P.

Tines saves so much Time and makes Automation Fun

  • October 12, 2022
  • Review verified by G2

What do you like best about the product?
Most helpful thing is the ability to import prebuilt stories that take alot of the guess-work out of your workflow.
What do you dislike about the product?
I wish there was a desktop application so that I did not need to run it in a browser
What problems is the product solving and how is that benefiting you?
Account provisioning for our IT department. It automates much of the work