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    Tines

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    Sold by: Tines 
    Deployed on AWS
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    Tines powers intelligent workflows that enrich, triage, and remediate alerts from AWS and beyond. Security and IT teams use Tines to connect data, tools, and people across their entire ecosystem and reduce manual work. In short, AWS brings the signal and Tines powers the action. Companies like GitLab, McKesson, Coinbase, and Sophos trust Tines to run their most important workflows.
    4.8

    Overview

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    Tines is the intelligent workflow platform trusted by leading security and IT teams. Intelligent workflows combine automation, AI, and integration to unify data from across the environment and create a secure foundation for faster, more consistent work. They help teams eliminate silos, reduce manual effort, and move from alert to resolution with greater efficiency.

    With Tines, teams can orchestrate workflows that connect AWS services to the rest of their ecosystem. Services like Security Hub, GuardDuty, EventBridge, and more can feed directly into Tines, where alerts are enriched with context from third-party tools (e.g. CrowdStrike, Elastic, Wiz, etc.), triaged automatically, and routed for review or approval. Remediation steps can then be executed across AWS and non-AWS systems without the need for custom development work or complex integrations.

    AWS customers commonly rely on Tines for:

    • Endpoint detection and response alerts
    • Phishing and abuse response
    • Vulnerability and risk management
    • Threat intelligence enrichment
    • Fraud and compliance reporting
    • Employee onboarding and offboarding
    • Slack or Microsoft Teams bots

    These are just some of the most popular use cases. Explore additional examples of how Tines and AWS work together here: https://www.tines.com/partners/aws/ 

    With Tines and AWS, you can expect:

    • Faster response: Signals from AWS flow directly into triage, enrichment, and remediation workflows without unnecessary manual steps.
    • Unified operations: Security and IT teams can follow the same repeatable workflows across AWS and your full tech stack, reducing gaps and human handoffs.
    • Increased AWS value: Make better use of all of your AWS solutions by connecting them to your broader tech stack with orchestrated, intelligent workflows.
    • Less engineering burden: Teams operationalize AWS services without custom development work or integration maintenance.

    What makes Tines different:

    • Powerful and flexible: Orchestrate complex workflows across any system with an API. Tines customers connect an average of 68 tools and automate more than 20 workflows in their first year.
    • Vendor agnostic: If it has an API, Tines can connect to it. Teams integrate data from AWS and the rest of their stack without being limited by rigid integrations.
    • Fast time to value: Build workflows in hours with intuitive tooling and expert guidance.
    • For the whole team: Security analysts, engineers, and IT professionals can all build in Tines using a visual interface that is clear, approachable, and deeply capable.
    • Born in security: Governance, auditability, and deployment flexibility are built in, including SSO, role-based access control, and options for self-hosted, cloud, and hybrid environments.

    Tines gives teams the control, visibility, and confidence they need to manage their most important workflows at scale while improving speed, reducing manual work, and strengthening security posture.

    For custom pricing, EULA, or a private contract, contact AWS-Marketplace@tines.com . This includes inquiries about single-tenant environments, on-premises deployment, static IPs, and custom domains.

    Highlights

    • Powerful and flexible. Automate complex workflows across any system with an API. Tines is fully vendor agnostic, allowing teams to connect data from AWS and the rest of their stack without relying on predefined integrations. Customers connect an average of 68 tools and automate more than 20 workflows in their first year.
    • For the whole team. Allows frontline team members to build automation themselves, leveraging their expert knowledge of the workflow, and eliminating lengthy development cycles.
    • Enterprise-grade. All of the compliance you need, and all of the features you'd expect. From SSO to role-based access control.

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    Vendor Insights

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    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Free trial

    Try this product free according to the free trial terms set by the vendor.
    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Custom
    Custom: Contact aws-marketplace@tines.io for custom pricing
    $250,000.00

    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law.

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    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    We provide multiple support touch-points. Our primary support structure for customers is through dedicated Slack channels and our account management team alongside our technical team. In addition to this we have extensive documentation, tutorials and other resources on our website. hello@tines.io 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly
    By Tines
    By Workato, Inc.

    Accolades

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    Top
    10
    In IT Support
    Top
    10
    In Sales & Marketing
    Top
    10
    In Human Resources, Customer Support, Sales & Marketing

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
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    Ease of use
    Customer service
    Cost effectiveness
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    Overview

     Info
    AI generated from product descriptions
    Workflow Orchestration
    Automate complex workflows across multiple systems using API integrations with an average of 68 tools connected
    Security Workflow Automation
    Enrich, triage, and remediate security alerts from AWS services like Security Hub, GuardDuty, and EventBridge
    Platform Flexibility
    Vendor-agnostic platform capable of connecting to any system with an API without predefined integration limitations
    Access Control
    Enterprise-grade security features including single sign-on (SSO) and role-based access control for governance and auditability
    Multi-System Integration
    Ability to create intelligent workflows that unify data across different environments and tools using visual interface and automation
    Workflow Orchestration
    Low-code, no-code platform for building and managing powerful AI-driven automation workflows across multiple applications
    AI Agent Capabilities
    Intelligent agents that understand intent, adapt to business processes, and collaborate with humans and other agents dynamically
    Cloud Native Architecture
    Auto-scaling execution environment supporting continuous learning and adjustment of AI workflows without operational overhead
    Multi-Application Integration
    Seamless connection and automation across SaaS, on-premises, and cloud applications including AWS services like S3, SQS, RDS, and Lambda
    Event-Driven Automation
    Reactive workflow design enabling near real-time decision making with optional human oversight for critical business processes
    AI Agent Orchestration
    Centralized platform for connecting and managing multiple AI agents across enterprise systems
    System Integration Capability
    Native connectivity to over 700 enterprise systems for seamless data and workflow integration
    Development Flexibility
    Support for no-code and pro-code agent development with comprehensive agent development kit (ADK)
    Multi-Model AI Support
    Ability to choose and integrate different foundation AI models within a single governance framework
    Enterprise Security Framework
    Built-in security, governance, and observability controls for AI agent deployment and management

    Security credentials

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    Validated by AWS Marketplace
    FedRAMP
    GDPR
    HIPAA
    ISO/IEC 27001
    PCI DSS
    SOC 2 Type 2
    -
    -
    -
    -
    -
    No security profile
    No security profile

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

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    4.8
    261 ratings
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    73%
    26%
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    261 external reviews
    External reviews are from G2  and PeerSpot .
    Utilities

    Intuitive platform will have you automating in no time at all

    Reviewed on Nov 13, 2025
    Review provided by G2
    What do you like best about the product?
    Its hard to say what I like best. Overall I find the platform to be very intuitive and easy to use. Implementation from start to finish requires little prior knowledge of API integrations and the ability to quickly stand up a workflow is a plus. Using out of the box integrations and quickly onboarding your own will take you from 0-100 fast. The platform continues to improve and add value.
    What do you dislike about the product?
    There are offerings that arent useful to us, like cases, but mostly because we have other tools that perform in that space already.
    What problems is the product solving and how is that benefiting you?
    We are leveraging Tines across our SOC stack. Its doing the basics from IOC enrichment, handling the repeat tasks like configurations and onboarding, and even performing auditing. We have integrated it across out security components and at this point its touching everything cloud and now even on-prem.
    Chinmay C.

    Powerful platform for security teams

    Reviewed on Jul 15, 2025
    Review provided by G2
    What do you like best about the product?
    It is highly flexible without any coding. And it is highly scalable across teams.
    What do you dislike about the product?
    Could be slightly pricey for smaller teams.
    What problems is the product solving and how is that benefiting you?
    Automatically ingesting alerts from multiple sources, context in alerts like IP reputation, user info, geo data, etc., Slack/email notifications,
    Irnel M.

    Great Experience with Tines in Cybersecurity Operations

    Reviewed on Jul 05, 2025
    Review provided by G2
    What do you like best about the product?
    Tines allows us to build powerful automation workflows without writing code, which significantly speeds up our response times. The interface is clean and intuitive, making it easy to connect tools like SIEMs, ticketing systems, and threat intel feeds. I especially appreciate the flexibility and reliability meven complex workflows run smoothly.
    What do you dislike about the product?
    There’s a slight learning curve when creating advanced workflows, especially for users new to automation. Also, while the no-code approach is great, some integrations require API knowledge, which might be challenging for non-technical users. However, the documentation and support are quite helpful.
    What problems is the product solving and how is that benefiting you?
    We use Tines primarily for automating security operations workflows, including alert triage, phishing response, threat intelligence enrichment, and incident reporting. It helps streamline repetitive tasks and integrate multiple tools into a single automated process.
    Calvin C.

    Invaluable for our organization

    Reviewed on Jun 03, 2025
    Review provided by G2
    What do you like best about the product?
    Tines has been an invaluable asset to our team, and their support truly sets them apart. We consistently receive exceptional help from their support team, who always make time to address our questions and challenges. Beyond just troubleshooting, they're proactive in coming up with innovative ideas for new automation workflows that significantly boost our efficiency. It's truly a reliable platform that we've come to depend on for critical operations.
    What do you dislike about the product?
    While there's certainly a learning curve to mastering the system, Tines' incredibly helpful support team makes that process much smoother and more manageable.
    What problems is the product solving and how is that benefiting you?
    Tines is solving several critical problems for our IT team, directly translating into significant benefits:

    Automating User Lifecycle Management (Onboarding & Offboarding):

    Problem Solved: Previously, manual onboarding and offboarding were time-consuming, prone to human error, and posed security risks due to potential delays in access provisioning or revocation.
    Benefit: Tines now automates the creation and deprovisioning of user accounts, syncing seamlessly with Okta. This ensures new hires gain access swiftly and departing employees have their access revoked securely and consistently. This has vastly improved our efficiency, enhanced our security posture, and strengthened our compliance.

    Streamlining Offboarding Workflows via Slack:

    Problem Solved: Initiating offboarding required specific access and potentially switching between different systems, adding friction to the process.
    Benefit: The custom Slack automation we've built empowers us to initiate offboarding workflows directly from Slack. This streamlines our daily operations, making the process more convenient and responsive for the team.
    Mark Alexandre A.

    Automation with Tines is a game changer for our company Attestra

    Reviewed on May 19, 2025
    Review provided by G2
    What do you like best about the product?
    The ease of use of Tines, the documentation, the extensive functions librairy and the existing examples already on the website and available in the application are really helpful to leverage Tines quickly and efficently. The customer support is quick, efficient and useful if you hit a wall.
    What do you dislike about the product?
    The pricing model is a little bit hard to understand and hard to justify for a small business like us. We need to focus on implementing high value, frequent uses cases to prove the ROI is meaningful. On the plus side, the integration of a way to calculate the time saved per story or action is really helpful.
    What problems is the product solving and how is that benefiting you?
    Tines play multiple roles in our company. Integration of old applications to our new stack, automation of boring and error-prone tasks, security alert, statistics and incident response. In the remote context that we implemented, Tines is helping us meet our regulation, processes and audits requirements with a high quality of information, standardisation of information and responses and access to the right information at the right time. We think Tines is allowing us, for the same amount of time per employee, to have a better productivity with a better standardisation of processes.
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