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Tines

Tines | 1

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External reviews

225 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Leisure, Travel & Tourism

I've had a very satisfying experience with Tines, given by it's flexibility, ease of use and power.

  • January 18, 2023
  • Review verified by G2

What do you like best about the product?
I liked the number of products Tines support out of the box, as well as the ease with which you can build payloads, authentications, etc.
What do you dislike about the product?
Took me a bit of time to get used to it, coming from a logic app background.
What problems is the product solving and how is that benefiting you?
Tines helps scale our security operations automations and save man hours while reducing mean time to response.


    Computer & Network Security

Great Product - It's Like Having a Team of Security Engineers!

  • January 13, 2023
  • Review verified by G2

What do you like best about the product?
Easy, versatile, and cost-effective for automation of random security tasks.
What do you dislike about the product?
Some tasks can be hard to debug, like Google JWT auth.
What problems is the product solving and how is that benefiting you?
IR automation, Security alert flows, security data enrichment, and other random stuff.
Tines removes the need for us to have random serverless scripts or docker containers, all doing single focused tasks and ocaisinaly breaking.


    Atukuri A.

Tines

  • January 12, 2023
  • Review provided by G2

What do you like best about the product?
Easy automation , clear view of stories, Quick action templates
What do you dislike about the product?
The trainer is not good; he is like a rapper and need to have some pre-defined videos
What problems is the product solving and how is that benefiting you?
90% is sloving my problems


    joseph c.

Vizualiation of Security Workflows

  • January 09, 2023
  • Review provided by G2

What do you like best about the product?
Tines is incredible. A major challenge in coding these workflows is keeping the entire vision in the same headspace. Tines helps you visualize your workflow and test each independent component. Visualization is a game change for us..
What do you dislike about the product?
It has a good number of prebuilt workflows but I want more :)
What problems is the product solving and how is that benefiting you?
Introducing the concept of SOAR - Security Orchestration and Automation


    Telecommunications

Best SOAR in the market!

  • January 03, 2023
  • Review verified by G2

What do you like best about the product?
Super easy to use with a low learning curve. Integrates with anything that has an API (internal and external) and has many uses outside of Cyber Security. Tines team is also super responsive, and it's some of the best customer service I have ever encountered.
What do you dislike about the product?
No integrated case management, but it's not an issue when you use other solutions like The Hive or Jira.
What problems is the product solving and how is that benefiting you?
Tines is helping solve our Incident Response workflows by automating many of our workloads and easily integrating with many of the applications we use. It has reduced our overhead significantly.


    Computer Software

Rapid automation for just about ANY task

  • December 29, 2022
  • Review verified by G2

What do you like best about the product?
I love the flexibility of Tines! My team can automate any task with any service that has an API! I love that we no longer have to deploy and host a bunch of individual microservices, giving us rapid automation capabilities with a very low OpX. We also get phenomenal support from the Tines team!
What do you dislike about the product?
My only nitpick is that Tines is relatively new. Sometimes my team will expect a feature, and it's not available yet. However, the Tines team is very responsive to feature requests and the general turnaround time is very reasonable.
What problems is the product solving and how is that benefiting you?
We have completely automated our security alert intake, ticketing and alert triage process. My team can now use Slack as a single pane of glass for alert triage, communication and incident response. Additionally, we use Tines to track internal incident response SLOs, generate metrics reports, and provide real-time metrics to our senior leadership.


    Information Technology and Services

Tines helps me to automate the spam analysis

  • December 27, 2022
  • Review provided by G2

What do you like best about the product?
Deploy beautiful web interfaces where analysts can submit files and then analyze them using the customized workflows that help me to extract IoC.
What do you dislike about the product?
The platform does not have enough documentation about the use of tags like for, if, if else, loop, etc. I'd like their platform provides me with more information.
What problems is the product solving and how is that benefiting you?
Phishing emails analysis.


    Information Technology and Services

Amazing "story" (playbook) builder!

  • December 22, 2022
  • Review provided by G2

What do you like best about the product?
From being a senior engineer on the world's first SOAR, to using and demoing at least 8 other SOAR platforms, I have been around the SOAR block. One thing I can say with absolute certainty is that the story (playbook) building and debugging capability of Tines is unmatched. It is is so intuitive and easy to use, it actually draws you in and makes you want to spend more time in the platform. Beyond the ease of building, the story testing/debugging features are amazing! Tines allows you to run any individual task/action by itself, as a complete story, or even starting in the middle of a story. EG: in the middle of a story, you already sent an API request to VirusTotal and have successful response. You can re-emit that response JSON and run the rest of the story without needing to make the API call or run the previous steps in the story.

Beyond the product itself, the team we work with have been incredibly supportive and responsive. Even in our evaluation period, Tines delivered a feature we requested in less than a week.
What do you dislike about the product?
My biggest complaint so far is the missing ability to write custom code for those niche edge cases that can't be solved out of the box (typically Python in the competitiors from other vendors).
What problems is the product solving and how is that benefiting you?
Tines makes it incredibly easy to solve repetitive tasks by automating them away. By automating as any manual processes as possible, our engineers and incident responders are freed up to do more challenging, meaningful, and/or interesting work.


    Grant C.

Automate boring security so you can do the fun stuff

  • December 22, 2022
  • Review verified by G2

What do you like best about the product?
Simplicity. Tines breaks down all the functions you need into seven blocks. it sounds restricting, but I have not come across anything that I haven't been able to solve quickly with the options available.
Keeping low code automation simple means it's incredibly quick to learn and get value out of immediately.
What do you dislike about the product?
Other platforms like XSOAR or Siemplfy contain built in integrations with a wide range of security tools that can save you time rather than reading through pages of API docs. However, this is a minor complaint as tines do make it very easy to make API calls.
What problems is the product solving and how is that benefiting you?
As a cyber security content creator, I get sent many phishing emails. Tines allows me to quickly process these emails and check if any attachments are safe ahead of time.


    Food Production

Tines is a Powerful tool !

  • December 21, 2022
  • Review provided by G2

What do you like best about the product?
Easy to customize any API call;
Decrease the automation delivery time considerably.
Simple to onboard new users;
They have a fantastic engineering team;
The "no code" is real! I replaced several lines of code with some blocks in Tines.
What do you dislike about the product?
To be honest, all points that I listed to them as suggestion or concern was covered in a short period.
What problems is the product solving and how is that benefiting you?
Tines reduced the time we spent developing and brought a simple way to approach automation request