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Tines

Tines | 1

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External reviews

225 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Ronan M.

Something Phishy

  • March 07, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use and some prebuilt commands for some tools. Tines has been used to automate much of our reported phishing investigations. It provides all the analysis at our finger tips without the heavy lifting
What do you dislike about the product?
I would like to see more examples to explain the full capabilities of some actions
What problems is the product solving and how is that benefiting you?
Reducing repetitive tasks


    Marcus H.

Tines makes security automation a walk in the park

  • March 07, 2023
  • Review provided by G2

What do you like best about the product?
The UI interface and the modular approach to constructing easy flows to make actions happen.
The support for APIs and methods is great which makes the adaptibilty fantastic.
What do you dislike about the product?
Some of the methods, such as HTTP, don't provide a good way to show what the payload or body for a API/HTTP request looks like. There is a workaround availble but having that as GA and include instructions for it would be great.
What problems is the product solving and how is that benefiting you?
Automation of actions - creating tickets, adding content and doing enrichment of alerts.
Orcehstration of incidents - creating slack channels, adding members.
Tool integrations - sending alerts to other tools and enriching them


    Rody Q.

Tines - It just makes things easier

  • March 07, 2023
  • Review provided by G2

What do you like best about the product?
For someone who is not familiar or comfortable with using APIs it just makes it easy.
With plug and play approach with actions, it makes it almost like a puzzle game where you have a start and end goal and have to complete the inbetween.

When I look at tools the first thing I ask myself now is does it have an API manual.
It can easily automate manual, mundane daily work free you up to focus on other things.
With enough use cases it can easily free up the work hours of a person on a daily basis.
What do you dislike about the product?
Not a lot to be honest. Some more internal reporting functionality would be nice like dashboards based on findings or charts but then again it's not excel or PowerBI or pretending to be. I can always use PowerBI APIs to adjust :)

There are some file size limitations as well.
What problems is the product solving and how is that benefiting you?
It takes the workload for dull, repetitive work that needs to be done across multiple tools outputs, comparing multiple tools that can be time consuming and can have it ready to go when you log in in the morning or quickly at point in time.
Not just comparing tools but automating actions taken by tools.


    Sergey M.

SOAR in place without drama of deployments

  • March 07, 2023
  • Review verified by G2

What do you like best about the product?
Fully API based, has a lot ready stories in LIbrary. You can set good amount of stories quick. Just make your Resources and Creds in place. Realy clear steps and great PS support as well as handy api documentation. Highly recomend to use.
What do you dislike about the product?
I can't say dislike, more kinda new to do all thru UI. I preferd CLI like approach.
What problems is the product solving and how is that benefiting you?
Main purpose is to automate boring stuff (tickets creatiom, escalation to owners, chasing ppl, etc.) Other thing is to put all tools together and make work as one platform


    Adam M.

Well configured Tines stories are a HUGE time saver and lets me focus on service improvements

  • March 06, 2023
  • Review verified by G2

What do you like best about the product?
In the beginning, I thought Tines was simply a no-code automation tool. However, as time goes by and I have become more familiar with the capabilities of Actions and Functions (and how they can be used together), the whole platform is a game-changer for performing repeatable work with structured and regex-extractable inputs.

At present, my most productive Tines story is saving me considerable time in performing data analysis, decision calculation and application of preprogrammed actions... the daily time saving from my most productive Tines story is in the order of 12-14 days of effort saved per day!
What do you dislike about the product?
Once you start getting into really advanced applications of Functions (like I experienced with LAMBDA) the level of complexity can become a little overwhelming.
Fortunately, the Tines team is extremely responsive on their Slack channels and usually come back to me with an answer in the space of a day.
What problems is the product solving and how is that benefiting you?
Tines is helping me with the conduct of Vulnerability Assessment, Risk Calculation and execution of Predefined actions at a scale that would not be possible to do manually.


    Mitra J.

It make life easier, I really like it

  • March 06, 2023
  • Review verified by G2

What do you like best about the product?
Tines is incredibly easy to use. It makes the perfect experience.
Tines helps us deal with false-positive alerts. In addition, it also helps us to eliminate the repeat processes when responding to alerts. This not only saves time but also helps to reduce the risk of errors or mistakes that can occur when tasks are done manually.
What do you dislike about the product?
There is nothing about it that I dislike
What problems is the product solving and how is that benefiting you?
It saves time.
It does the boring part of the investigation for each alert and sends us enriched information.
It automates many workflow and reduces the possibility of making mistakes while doing manual work.


    Ron L.

Tines Review

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
I like how I can build a workflow without having prior knowledge into coding. This will help speed up our adoption for self service here at Turo. Okta workflows only works with internal application. this allows us to build using API
What do you dislike about the product?
Nothing really at the moment. everything has been as advertised.
What problems is the product solving and how is that benefiting you?
We're currently building out a password reset workflow. This workflow will allow users to self service a password reset for their laptop if they forget it.


    Vincent B.

Tines

  • March 06, 2023
  • Review verified by G2

What do you like best about the product?
Tines was created in a way that allows you to bring extensive automation capability to nuanced parts of any Enterprise business. Since the implementation of Tines, we have been able to collect Events from all sorts of platforms and bring them into one central engine for Analysis and Triage. Tines comes out of the box with 100s of integrations and templates that have worked perfectly. If we ever ran into issues, we have always been able to rely on their Support Team.

The best part is if you don't believe any of this - you can simply get a Community Tenant for free with 3 Storys and have your own workflows setup within a day and see for yourself!
What do you dislike about the product?
As you become an advanced user of Tines every now and then, you notice a Quality of Life improvement or other feature that you wish you had. However, I have seen 100s of Quality of Life features released since using Tines. The Product Team at Tines loves new feature requests and they always make sure they get done. So although you might not have the feature now; you will soon in my experience.
What problems is the product solving and how is that benefiting you?
We have been using Tines for awhile. At this point, Tines has "forked" into so many parts of our Enterprise. Currently, a few use cases are SOAR/Alert Management, user on/offboarding, automating our audits and access reviews, form/pages for various internal requests.


    Joshua B.

Powerful and Scalable Platform for security process automation

  • March 06, 2023
  • Review verified by G2

What do you like best about the product?
Easy to automate processes you use daily to increase productivity and remove repetitive tasks for your team. A force multiplier for your team by allowing you to automate quickly and has the added benefit of making you think about everything you do and if what you are doing is a candidate for automation.
What do you dislike about the product?
No downsides. As a former engineer using one of the well-known automation platforms in this space, I found Tines intuitive and easy to use.
What problems is the product solving and how is that benefiting you?
This platform allows us to take repetitive tasks and processes and quickly automate them. Not having a Python expert involved who may or may not understand security is also a massive benefit for us; those resources are sometimes hard to find.


    Keenan M.

Tines is a fabulous piece of automation software

  • March 06, 2023
  • Review verified by G2

What do you like best about the product?
The simplicity in being able to drag and drop elements to a story in order to quickly create actions that would otherwise take 3 or 4 times the amount of time to complete using anything else
What do you dislike about the product?
There is limitations as to what Tines can do for example when pulling a file size you're currently limited to a 50MB limit.
Another downfall is stories only allowing for one entry and exit point when being used in other areas.
What problems is the product solving and how is that benefiting you?
Time saving.
We currently use Tines for pulling a lot of reports from our products that would otherwise take a few hours to complete manually but can be ready for us first thing in the morning due to scheduling of tasks.