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Outreach Review
What do you like best about the product?
Call, email, sequence, linkedin from one spot.
What do you dislike about the product?
Freezes up at times. Linkedin salesnav integration can be clunky. Does not record all phone calls. Email typing view needs to be better- tough to resize images
What problems is the product solving and how is that benefiting you?
Giving me one central place to call on, email, and engage prospects
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Great prospecting tool for Sales Reps
What do you like best about the product?
Outreach helps you stay on track of your prospecting to ensure you are following up with contacts at the right time. It allows you to share messaging across the wider team with the ability to create templates or sequences for other team members to use and collaborate on. The tool itself is extremely easy to use and anyone can create new sequences and easily import new contacts and assign them to a sequence.
What do you dislike about the product?
Personally, I would like the email box to be bigger so I can see my entire message. I would also like the ability to send a mass email across several contacts and organizations easier rather than having to go into each separate account to select contacts.
What problems is the product solving and how is that benefiting you?
Outreach is helping me be organized and be consistent with my prospecting efforts across my territory. It does this by creating sequences for contacts and enabling you to customize that sequence for how often and how many times you would like to message a certain prospect. It is fairly easy to forget about certain prospects and never follow up with them if you don't have a spot to track that outreach. It also lets me see what messaging I've sent in the past and to who I've sent it to which helps me minimize duplicate messages to prospects.
Great to for Business development team for campaingns
What do you like best about the product?
Its a unified tool for running marketing sequences for lead generation and data management
What do you dislike about the product?
Could have added SMS feature in which would done all good, I am not sure if It is there in other plans, because its not present in the plan that I am using
What problems is the product solving and how is that benefiting you?
Its solving the problem of running proper targeted campaigns, and also reaching out through cold calling
Great tool for organising cadenced outreach to prospects
What do you like best about the product?
It reminds you when you should reach out to prospects and with which channel to reach out through (phone, email, LinkedIn, or SMS). Very easy to learn for beginners and quick to implement into your sales process for both small and large organisations. Will be a key piller for both BDR's and AE's to use on a daily basis.
What do you dislike about the product?
Could be more innovative and release features faster. Integration with necessary tools to use in combination with Outreach can sometimes be slow.
What problems is the product solving and how is that benefiting you?
Outreach is making it easy to keep track of when to reach out to different prospects and how to reach out to them (call, email, SMS, linkedin). This is benefitting me and my team by reminding us by increasing our conversion to new meetings with prospects and ultimately new deals won.
Works as it should
What do you like best about the product?
Always easy to use - setting up filters, calling, integrations are always smooth for my use case as an AE who also does his own prospecting.
What do you dislike about the product?
I sometimes find list building to be a little time consuming, particularly when bringing contacts over from Cognism,
What problems is the product solving and how is that benefiting you?
It's an easy platform to make lists and call them - not much to say beyond that!
Great for sales automation and tracking
What do you like best about the product?
I like that I can perform actions in bulk while still customizing the messaging with custom variables
What do you dislike about the product?
It is sometimes hard to navigate and do bulk actions like uploading prospects
What problems is the product solving and how is that benefiting you?
Outreach is helping me track engagement on my emails as well as do my job at scale with great templates
Using Outreach for bulk emails and calls, great product and seemless
What do you like best about the product?
Sequences: Sequences used for outbounding can be tailored perfectly and as per your choice
What do you dislike about the product?
Searching for prospects on LinkedIn through Outreach
What problems is the product solving and how is that benefiting you?
Email Tracking: Helps to understand the intent of the customer/prospect
Great for efficiency
What do you like best about the product?
Helps me keep many contacts and accounts in sequence so I'm continuing to engage with them.
What do you dislike about the product?
Can't update sequences when I have accounts already in that sequnce.
What problems is the product solving and how is that benefiting you?
Helping me reach out to more accounts in a timely manner while keeping personal
Ok tool but very old-fashioned
What do you like best about the product?
most account execs have used Outreach before, it's a prospecting tool with sequencing capabiliites plus various other sales engagement capabilities
What do you dislike about the product?
compared to newer tools I've tried it has a very old-school UX (very clunky and overloaded interface, hard to find stuff, somtimes feels slow) and what I dislike most is that they offer very bad customer service
What problems is the product solving and how is that benefiting you?
Outreach is a sequencing tool for sales people, we use it prospecting and acquiring new customers via multi channel sequences
All encompassing outreach platform that is necessary for any/all hard working sales person!
What do you like best about the product?
I love how seameleslly the platofrm integrates with our CRM as well as lead gen tools such as Prospect.
What do you dislike about the product?
I wish it offered more varieties in outreach techniques. Perhaps a personalized video for the prospect. That would be inredible to have that on here opposed to having to pull in another company.
What problems is the product solving and how is that benefiting you?
Outreach has significantly assisted my efforts in building our sales pipeline and manage the thousands of people I reach out to on a weekly basis.
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