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Excellent tool for automating tasks
What do you like best about the product?
I like the auto-dialer and how tasks are prioritized in the daily task list.
What do you dislike about the product?
I would like there to be more ability to use snippets in the creation of meetings.
What problems is the product solving and how is that benefiting you?
Task automation
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Best sales process management s/f for mid & large enterprise
What do you like best about the product?
The functionality and integrations provided by the platform, Ease of use and scalability
What do you dislike about the product?
Cost is bit high and training programs can have more better content
What problems is the product solving and how is that benefiting you?
Sales enablement and outreaching prospects over calls and emails.
Best Sales Execution Platofrm
What do you like best about the product?
How much there is to it and the easy of use. Totally worth the price tag
What do you dislike about the product?
There is a lot to it so the only down site is getting used to it and setting it up but the Outreach team makes it very easy!
What problems is the product solving and how is that benefiting you?
Calling and emailing so that I do nto have to manually to them all.
comprehensive for large enterprises, but too complex and burdensome for small company to implement
What do you like best about the product?
Outreach is a very comprehensive CRM platform and covers everything.
What do you dislike about the product?
too complex and burdensome for a small company to learn and implement
What problems is the product solving and how is that benefiting you?
CRM
Terrible customer service! They do not value your relationship once they have you signed up.
What do you like best about the product?
Everything I liked about outreach can be found in other solutions.
What do you dislike about the product?
They are very slow to respond and break things too often. The feature releases always come with bugs. Often breaking other integrations and fail to show you where the problem lies. they don't play well with any CRM. Intgrations are always poor and data accuacy can never be achieved.
What problems is the product solving and how is that benefiting you?
They no longer solve a unique challenge. Many of the things they solved for are built into modern CRMs. Because they integrations never work, it's better to stay within one system.
Outreach Overview
What do you like best about the product?
The workflow can be customized to fit a variety of different outreach styles.
What do you dislike about the product?
It tends to freeze up often and disrupt the flow of the end user's day. Often needing to be hard refreshed before resuming activities and even needing to restart hardware to get it going again.
What problems is the product solving and how is that benefiting you?
Outreach allows for a customizable workflow and offers a lot of analytics that you don't see offered in a lot of other platforms. This is beneficial as it allows you to drill in and really see what is working and what isn't.
Great product and a support that matches the best
What do you like best about the product?
Easy to use product, customer support, ethical business practices
What do you dislike about the product?
Nothing I could think of! Keep doing what you do; your support staff are amazing.
What problems is the product solving and how is that benefiting you?
Outbound email automation and sales tracking
Sequence automation needed in any sales stack
What do you like best about the product?
Sequence building, analytics, integration with salesforce
What do you dislike about the product?
InMail integration could be better. Full email sequence
What problems is the product solving and how is that benefiting you?
Tasm management, email tracking, email analytics
Outreach is great for prospecting teams!
What do you like best about the product?
Outreach is very user friendly when it comes to keeping your tasks orgranized, which is super important for BDRs!
What do you dislike about the product?
Sometimes there are tech issues, but our rep Zach is always on it as soon as we email him.
What problems is the product solving and how is that benefiting you?
Our company has three instances and we have had some triggers that were not working properly in one instance that they worked with us consistently to get fixed. Also, we have had some problems with changes being captured and reflected, but that has since been resolved.
I use Outreach daily in my Pipeline Generation role. It is a vital tool for me.
What do you like best about the product?
Keeps my tasks organised
Decent integration with Salesforce
Reminders to fulfill tasks and campaigns
Decent integration with Salesforce
Reminders to fulfill tasks and campaigns
What do you dislike about the product?
Not perfect sync with Salesforce
Some tasks repeat, or activities that are not in a campaign don't count towards it and mess up the sequence sometimes
Some tasks repeat, or activities that are not in a campaign don't count towards it and mess up the sequence sometimes
What problems is the product solving and how is that benefiting you?
Emailing and calling many prospects
Tracking what interactions prospects have had with my activities
Tracking what interactions prospects have had with my activities
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