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Outreach is a great tool for sequences
What do you like best about the product?
I like Outreach because the sequence system lets you have multiple touchpoints that activate whenever you need them to.
What do you dislike about the product?
I don't like the UI, it's a little hard to navigate through.
What problems is the product solving and how is that benefiting you?
I like the sequences because they help me engage prospects more effectively and efficiently, thus getting me more meetings booked.
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Failing outreach
What do you like best about the product?
I'm not happy with outreach, I've used multiple better options.
What do you dislike about the product?
Prospecting sequences are failing causing outreach to stop. This is directly impacting sales results. Response time for tickets is also too slow. Would recommend using salesloft instead (full disclosure never used salesloft but not impressed with outreach)
What problems is the product solving and how is that benefiting you?
It's failing me
Switched from Outreach to Outplay!
What do you like best about the product?
Easy to use interface, great settings and user experience.
What do you dislike about the product?
Customer support seemed to lack. Kept changing UI, which got annoying.
What problems is the product solving and how is that benefiting you?
Outbound prospecting in to Accounts.
easy to use
What do you like best about the product?
It is so easy to use and straightforward to manage. The features and integration with many software are very smooth.
What do you dislike about the product?
I haven't found any downside yet. The software is surely the best.
What problems is the product solving and how is that benefiting you?
Outreach helps to send bulk emails in a hassle-free way. Being a business development person it's very helpful to send mails, track the engagements.
Switched from outreach to salesloft
What do you like best about the product?
Ease of use, analytics, professionalism, and more
What do you dislike about the product?
SDR constantly calling me trying to upsell their product
What problems is the product solving and how is that benefiting you?
Allows me to call prospects to book meetings and hit my internal quota
Used outreach for over a year
What do you like best about the product?
The UI and design of outreach is very user friendly, and has all the tools needed to prospect and complete sales cycles for most BDR/SDR teams. I also love how you can track when the tasks/calls are due and the due dates are shown on the main dashboard.
What do you dislike about the product?
When my team was using Outreach last year, it sometimes wouldn't load or make dials when multiple users were in the same room using their own outreach subscription. This led our team too have to work from home and found that when we were not in the same office, Outreach worked smoothly.
What problems is the product solving and how is that benefiting you?
Our team decided to move on from Outreach due to pricing and timing, but we are currently in talks with their team to look back into using Outreach. Our team wants to track due dates on time and have an easier platform to use daily.
High quality CRM
What do you like best about the product?
Easy to use, great interface, the chrome extension is awesome for sequencing leads, task lists generate as expected and it's easy to customize sequences.
What do you dislike about the product?
Can't sequence more than once per lead. Wish I could put leads into more than one sequence at a time!
What problems is the product solving and how is that benefiting you?
It's very efficient and easy to use. No hassles when it comes to daily use or getting upset. I enjoy using it also for the insights it gives me on each lead page.
Simplified Integration
What do you like best about the product?
Simplicity and ease of use, Simplicity in integration, and open AI for any and all CRM
What do you dislike about the product?
An extra layer of security in sorting undelivered or failed mail
What problems is the product solving and how is that benefiting you?
Simplified Sequencing solution
Couldn't do our job without Outreach
What do you like best about the product?
Outreach enables our team to stay on top of our prospects and engage with them in sequences so that we don't ever lose track of where our prospects are in being introduced to our product.
What do you dislike about the product?
I am coming from Salesloft, where they had conversation intelligence built into the platform. Reviewing cold calls is not good at all. I have to listen via a Twilio link.
What problems is the product solving and how is that benefiting you?
Outreach is solving us to be able to run sequences to our prospective customers that otherwise would not be able to keep track of where someone is in our outreach campaigns.
Outreach is my favorite crm
What do you like best about the product?
It puts all prospect info in one space. All integrations are fluid across all the platforms i use. Its user friendly, super easy to monitor metrics. Also love the updates
What do you dislike about the product?
There is bot too much i dont like. I just wish there was a mobile app
What problems is the product solving and how is that benefiting you?
It allows all my data to be in one place. Saved me time and effort
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