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External reviews

3,411 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Chris H.

Outreach: A Helping Hand To Our Business

  • December 07, 2016
  • Review verified by G2

What do you like best about the product?
The ability to automate correspondences in a controlled manner with a personalized message that is not received in a "span-like" manner.
What do you dislike about the product?
I have yet to identify a function of Outreach's Product or Service that I dislike.
What problems is the product solving and how is that benefiting you?
In today's world of recruiting, the ability to connect with qualified candidates in a timely manner to share details of an opportunity requires multiple touch points in a timely manner. Outreach allows me to automate email correspondences, a time-consuming aspect of my job, and focus my time and energy on the other touch points and technologies that require my attention.
Recommendations to others considering the product:
If you are in a position such as marketing, sales, recruiting, etc. that requires you to communicate with a high volume of contacts using multiple touch points, you might find that sending personalized emails to a target audience to be an arduous, but critical component to your day to day operations. Outreach allows you to personalize and automate targeted email messages regarding your product or service to a large target audience without taking time away from your other day to day activities.


    Computer Software

A great tool that I incorporate into my everyday work life

  • December 07, 2016
  • Review verified by G2

What do you like best about the product?
Outreach allows me to maintain a personal touch on my emails while giving me more time to focus on other tasks related to getting sales.
What do you dislike about the product?
Outreach is a relatively new product so there are occasionally bugs but the support team is great and will typically find a fix right away.
What problems is the product solving and how is that benefiting you?
Automation of prospecting emails without them seeming like typical marketing spam. More time in my day to do real sales. Less time spent managing campaigns.


    Information Technology and Services

Great tool, lots of options

  • December 07, 2016
  • Review verified by G2

What do you like best about the product?
I love being able to sequence many people and pre-schedule emails. The auto-fill option makes my life much easier. Outreach also does a good job of prioritizing tasks within my 360 view, it really knows who I should focus on contacting.
What do you dislike about the product?
The only annoying thing I have found so far is that there is no back button within outreach, so often you click back to "prospects" or whatever and you start at zero, particularly within the Salesforce extension. An Outreach specific back button would be wonderful!
What problems is the product solving and how is that benefiting you?
The business problem is not being able to email enough people quickly with personalized, information messages, but Outreach solves that.
Recommendations to others considering the product:
I'm not sure what else is out there, but Outreach seems like a top-notch communication solution.


    Justin A.

Great Product!

  • December 07, 2016
  • Review verified by G2

What do you like best about the product?
I really enjoy being able to create custom sequences that have landed many different prospects in my field of Leads. Thanks to Outreach for creating such an easy to use product.
What do you dislike about the product?
There really isn't anything that I dislike about this product.
What problems is the product solving and how is that benefiting you?
I have realized how many different individuals I could reach in my line of work through Outreach because of its reuse capabilities.


    Computer Software

Outreach Saves me 20 hours/month

  • December 07, 2016
  • Review verified by G2

What do you like best about the product?
The ability to track open emails is my favorite thing about it. I setup alerts when a prospect opens an email more than once, with a task to call them.
What do you dislike about the product?
The ramp up period took a few weeks, just to figure everything out.
What problems is the product solving and how is that benefiting you?
Being more organized has been the biggest benefit. Outreach helps me keep my head on straight.
Recommendations to others considering the product:
I recommend Outreach to anyone trying to keep in touch with hundreds or thousands of people. Its great for business development.


    Computer Software

Outreach is a fantastic sales tool that solves a simple and important problem

  • December 07, 2016
  • Review verified by G2

What do you like best about the product?
Ability in one task to ensure multiple customized contacts are made with a target.
What do you dislike about the product?
Outreach Everywhere chrome plug-in can be a little clunky.
What problems is the product solving and how is that benefiting you?
How to save masses of time and organizing effort to contact sales prospects in a genuine manner.


    Jeff P.

Outreach is awesome.

  • December 07, 2016
  • Review verified by G2

What do you like best about the product?
It's intuitive to use and the functionalities Outreach comes with are really great.
What do you dislike about the product?
The cost... but I guess that's what you have to pay for an enterprise-level solution.
What problems is the product solving and how is that benefiting you?
We can do the work of many with just a few.


    Amanda Z.

Outreach has helped me achieve the volume of emails that I need without compromising quality.

  • December 07, 2016
  • Review verified by G2

What do you like best about the product?
I like that you can personalize emails per name, company, geo, and any other customer input.
What do you dislike about the product?
I dislike that Outreach doesn't always recognize bad data (like accidentally sending 200 emails to someone with the same name). I know that these kinds of details should be left up to the sender, but I think it would be helpful for Outreach to have some better error filters.
What problems is the product solving and how is that benefiting you?
I'm solving for efficiency of time, and I've realized many benefits with outreach. I'm able to email hundreds of people while still personalizing the content, and I've seen some good results.
Recommendations to others considering the product:
Spend time learning the ins and outs of the different functions.


    Marketing and Advertising

I love Outreach!

  • December 07, 2016
  • Review verified by G2

What do you like best about the product?
makes prospecting simple and personalized.
What do you dislike about the product?
i wish there was a "send later" feature for prospects (if there is i haven't figured out how to use it yet)
What problems is the product solving and how is that benefiting you?
i'm reaching hundreds more people than i would have by prospecting on my own. sequences have allowed me to stay on top of hundreds of leads that have lead to amazing sales with very little effort.
Recommendations to others considering the product:
definitely get it!


    Computer Software

I use it in my day to day in business development

  • December 07, 2016
  • Review verified by G2

What do you like best about the product?
I enjoy that it helps organize your day/workflow. Gives you the ability to send out personalized content, but at a larger scale. It gives you ability to send in certain triggers or pieces of information that are most applicable to the person you're prospecting.
What do you dislike about the product?
being able to track opportunities more clearly would be beneficial
What problems is the product solving and how is that benefiting you?
Higher volume of work for the business development team