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Outreach has made keeping up with new business prospects much easier!
What do you like best about the product?
As a sales manager, Outreach makes my job much easier. I can view all of our team members sales prospects and see sales calls and emails happening in real time. It automates the follow up process for everyone so we don't miss out on potential sales.
What do you dislike about the product?
There are still a few additions I would like to see Outreach add, hopefully they will listen to customer feedback and start to implement new features.
What problems is the product solving and how is that benefiting you?
Automating the lead follow up process allows us to not have to think about and try to organize all of our existing prospects. The system takes care of it for us so we can focus on new sales.
Recommendations to others considering the product:
Allow admins to send live calls to lower ranked reps at any time.
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I am emailing a ton of people, super helpful for sending out mass emails and following up, etc.
What do you like best about the product?
Just takes a few clicks and your email is out. No filling in a certain name or company, outreach does it for you and saves you time.
What do you dislike about the product?
Somtimes Outreach doesn't pull everything from SalesForce and vice versa, sometimes I have to go in and change it in both. Wish that was easier to save me some time!
What problems is the product solving and how is that benefiting you?
Mass email campaigns, reaching out to as many people as possible and Outreach helps with that
Recommendations to others considering the product:
Definitely take advantage because it is a time saver, even for smaller companies
Like it, love it, wanna little more of it
What do you like best about the product?
Easy, intuitive, sexy interface, great support.
What do you dislike about the product?
Occasionally info capturing on sites is rather slim.
What problems is the product solving and how is that benefiting you?
Getting a million emails into the right boxes - it's great for that.
Recommendations to others considering the product:
Make sure to get Outreach Everywhere, it's pretty dope.
Great experience with Outreach
What do you like best about the product?
We used to spend hours and hours creating excel lists and performing mail mergers, Then going back into those files and deleting those who asked to be removed or adding notes on those who are interested. It took HOURS. Now, we just put it in outreach and it does all the dirty work. We also have multiple departments reaching out to the same contacts and its good have visibility into who is already been contacted recently.
What do you dislike about the product?
Occasionally a sequence will get paused and we won't really know why. We will go into the settings and unpause it, but this doesn't happen often and if you keep an eye out it's not much of a hassle.
What problems is the product solving and how is that benefiting you?
Solving our business problem of TIME. We were spending hours on cold leads that had little chance to convert and now that's all ultimately automated. I have more time to focus on bigger targets but my manager gets the satisfaction of knowing I am contacting everyone.
Recommendations to others considering the product:
Just give it a try if you are stuck in mailmerge hell.
Has been a very useful tool for me.
What do you like best about the product?
The ability to make it seem like that each email is personalized rather than something robotic
What do you dislike about the product?
I do not like for the auto fill in's on a template it puts whatever and I have to go in and manually edit it.
What problems is the product solving and how is that benefiting you?
We are trying to blindly email prospects and get them in for a product demonstration. Outreach is extremely beneficial because you can send out X amount in a day and each one gives you the same chance.
Recommendations to others considering the product:
I think it van definitely help if you are cold calling prospectsd. You can only make so many calls in a day. With outreach you can pretty much send as many emails schedules as you want to.
Good!
What do you like best about the product?
This email application is great and it really keeps me organized.
What do you dislike about the product?
have dealt with the application crashing often, should be fixed.
What problems is the product solving and how is that benefiting you?
Most problems are solved, I would say increase of organization.
Recommendations to others considering the product:
USE IT!
Outreach is a great tool
What do you like best about the product?
I like being able to track clicks, links, opens, etc. on both an individual and a group by group basis. The ability to A/B test is also really great when trying to figure out which subject lines are most successful.
What do you dislike about the product?
There isn't a whole lot I don't like at this point about the tool.
What problems is the product solving and how is that benefiting you?
Maximizes my ability to send out mass communication from a "personal" perspective. Outreach takes care of all the tiny details so I can focus my prospecting on very targeted and thoughtful emails. It also expedites the process of reporting and analyzing numbers- allowing me to constantly better my prospecting techniques.
Recommendations to others considering the product:
Rely on support when you can. they do respond pretty quickly and try hard to be helpful.
Gets the Job Done
What do you like best about the product?
Love Outreach! Do not know what I would do without it. Setting sequences is a breeze.
What do you dislike about the product?
It can be a little buggy at times. Especially when setting dates for sending emails.
What problems is the product solving and how is that benefiting you?
Following up at the right time(s) and not forgetting critical touch points with prospects and clients.
Been using Outreach for roughly 6 months
What do you like best about the product?
Work flow efficiency, pulling new prospects into SF from LI, organization. Been very satisfied with the product/people
What do you dislike about the product?
Email read receipts can be funky.. wish there was an email validation/search via the app
What problems is the product solving and how is that benefiting you?
Work flow efficiency, pulling new prospects into SF from LI, organization
Recommendations to others considering the product:
Great for development reps
A MUST if you do Outbound Sales
What do you like best about the product?
Task management makes my day easy and allows me to manage my time effectively.
Very easy to run elaborate sequences to reach prospects.
Connect rates and pipeline generation has increased since using outreach.
Very easy to run elaborate sequences to reach prospects.
Connect rates and pipeline generation has increased since using outreach.
What do you dislike about the product?
I wish that tasks could bydirectionally sync with SFDC. There are concerns about email deliverability and using Outreach in bulk, so you have to be aware of tailoring your emails vs sending too much bulk to preserve our email domain.
What problems is the product solving and how is that benefiting you?
Managing multiple cohorts of prospects at different stages or sequences at once. Using task management, you can easily see what you have to do. It is also possible to get data on what is working and what is not.
Moved off of spreadsheets
Moved off of spreadsheets
Recommendations to others considering the product:
Take the time to learn it and use the tool the right way.
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