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External reviews

3,411 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Patrick O.

Great Sales Tool

  • December 07, 2016
  • Review verified by G2

What do you like best about the product?
I love the fact that you can reach out to thousands of prospects at once and it all gets synced to salesforce.
What do you dislike about the product?
I don't like how you group people. I wish it was easier to put people into groups and target those groups accordingly.
What problems is the product solving and how is that benefiting you?
I am solving the problem of reaching out to cold prospects.


    Ross R.

Amazing

  • December 07, 2016
  • Review verified by G2

What do you like best about the product?
Automation of emails, over specified times and editable texts at the plugin.
What do you dislike about the product?
I am filling this out for the 40 character minimum but I don't have any complaints just yet.
What problems is the product solving and how is that benefiting you?
Prospecting at a large scale was extremely tedious, now I am hitting a prospect for weeks multiple times and getting the amount of meetings multiplied.
Recommendations to others considering the product:
Definitely switch, it has made life as a sales person infinitely simplified, so I can focus on closing business.


    Computer Software

Absolutely Love Outreach!

  • December 07, 2016
  • Review verified by G2

What do you like best about the product?
Love the ability to see where each prospect is in my sequence - as well as seeing how many times they have looked at an email. Allows you to get a quick overview of who to contact first.
What do you dislike about the product?
Not much I dislike about Outreach. Watch how many emails you send at one time so you dont get blocked from gmail
What problems is the product solving and how is that benefiting you?
Solving the problem of talking to a mass amount of people at once - being able to A/B test emails


    Amelia S.

SDR

  • December 07, 2016
  • Review verified by G2

What do you like best about the product?
I like being able to bulk upload a ton of leads from SFDC and send and edit sequences directly from outreach and know that my emails are clear and don't have any mistakes by being able to view them before sending!
What do you dislike about the product?
I don't like not being able to add prospects to sequences directly from gmail, only template is provided...
Also it would be awesome if changing the status on the lead in outreach synced to SFDC
What problems is the product solving and how is that benefiting you?
saving time!


    Jonathan B.

Love Outreach! I love how it keeps all my email templates organized and can run analytics.

  • December 07, 2016
  • Review verified by G2

What do you like best about the product?
Template organization. I also love the SFDC integration.
What do you dislike about the product?
Some of the UI is a little confusing to start
What problems is the product solving and how is that benefiting you?
I wanted to run sequences to different personas and run analytics on who was seeing what. Outreach has made that easier.


    Trevor H.

Outreach Review

  • December 07, 2016
  • Review verified by G2

What do you like best about the product?
I like the ability to sync with SFDC and work directly from there, rather than jumping back and forth between websites/tools.
What do you dislike about the product?
I do not like how you can not reach out if someone has reached out within the last day. Also, wish it would sync more functionally with my calendar
What problems is the product solving and how is that benefiting you?
Solving the process of scheduling responses and staying on top of follow ups. The benefits lie in being able to "pick up the cups" easily.
Recommendations to others considering the product:
Use the software if you want to sync directly to SFDC and automate follow ups and sequences.


    Internet

Outreach automates email and call campaigns and provides alerts when someone responds to your emails

  • December 07, 2016
  • Review verified by G2

What do you like best about the product?
I like the automated sequence which run in the background as well as being able to personalize campaign emails.
What do you dislike about the product?
Not a lot to dislike. There is a small learning curve, but that comes with any new software.
What problems is the product solving and how is that benefiting you?
I appreciate that Outreach is always prospecting for me and that my key accounts are set up to receive emails/calls at the cadence that I choose upfront. Everything is scheduled which has made me more efficient.


    Bailey T.

I use Outreach on a daily basis to reach out to prospects and email potential clients.

  • December 07, 2016
  • Review verified by G2

What do you like best about the product?
I like how it integrates into Salesforce as well as how it allows me to see who has opened my emails.
What do you dislike about the product?
I wish it had more metrics in general. Sometimes it gets funky when you have the same email in multiple sequences. I want to be able to send and email to whomever whenever. I dont care if they already exist in outreach.
What problems is the product solving and how is that benefiting you?
I am generating sales opportunities for my company. I like how outreach allows me to do this quickly and track it easily.
Recommendations to others considering the product:
Get it and use it! I enjoy it very much and think its a great tool that helps me do my job better than just emailing through gmail.


    Internet

Outreach is great!

  • December 07, 2016
  • Review verified by G2

What do you like best about the product?
Auto Sequences - They help put time back in my day for other things.
What do you dislike about the product?
How the upcoming task are laid out. I think the UI just isnt for me.
What problems is the product solving and how is that benefiting you?
Prospecting / Analytics


    Entertainment

Outreach is great

  • December 07, 2016
  • Review verified by G2

What do you like best about the product?
The sequences are efficient and helps me do follow up thoroughly.
Automatically ends sequence when people respond
Customization
Easy to use
Compatibility with Linkedin, Prospect, Salesforce
What do you dislike about the product?
Limits on when to send
Not being able to track individual emails (not sequences) on outreach like tout
What problems is the product solving and how is that benefiting you?
Reaching out and following up with thousands of people that inquire about our product as well as effectively prospecting and reaching our outbound prospects