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Helpful for sending bulk emails and calendarising them
What do you like best about the product?
It's easy to use once you get a hang of it. Also, you don't have to keep reminders; there's a way to schedule every email sent with managing templates.
What do you dislike about the product?
Well, initial onboarding to the tool wasn't that smooth. That could have been better with tooltips.
What problems is the product solving and how is that benefiting you?
As a CSM, when managing multiple accounts and having to draft daily emails to many clients, it gets really tough to track all of them. Outreach has helped to calendarise and schedule my email-sending job beautifully.
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Use outreach to simplify communication
What do you like best about the product?
I love the way Outreach helps me stay organized. The scheduling features make it easy to plan communications far in advance, which helps save time and money efficiently. For salespeople with limited resources, the tool provides an effective way to strategize outreach efforts. In addition, the reporting feature allows you to see if prospects are engaging with emails by tracking open rates and click-throughs, giving you a better idea of what messages work best before leads become customers.
What do you dislike about the product?
I find it difficult to keep Outreach as a useful resource because it was neglected during Visier's ownership. In addition, the high turnover rate of both account managers and customer service representatives makes it incredibly difficult to get support - we're often forced to rely on virtual messaging for help with time-sensitive issues.
What problems is the product solving and how is that benefiting you?
With Outreach, I'm able to easily track the progress of my leads and ensure that none fall through the cracks. This helps me save time on prospecting by making sure I'm only focusing on those contacts who are interested in what I have to offer.
Very useful for task management and keeping accounts organized
What do you like best about the product?
The UI, sequences, task management, templates, and account organization features are all things that make my day easier. Easy to use and easy to learn for newbies.
What do you dislike about the product?
I used to really dislike one part about outreach's sequences. You used to have to manually add a task in at the bottom of a sequence then move it up one space at a time but now you can drag and drop. I don't dislike anything anymore!
What problems is the product solving and how is that benefiting you?
I reach out to a lot of people in a day, week, month, and year so I need a tool that can easily track and organize that. Outreach does the trick.
Great CRM Tool!
What do you like best about the product?
The ability to track all prospects and any correspondence you had with them. It is also great for setting reminders and meetings. Its syncs wonderfully with SFDC and LeadIQ.
What do you dislike about the product?
Sometimes there are small glitches but nothing major that doesn't happen with all technology. Most of the time, it is resolved quickly, and I can resume work.
What problems is the product solving and how is that benefiting you?
Outreach is allowing me to have an organized workflow and track everything. It is a great tool for integrating new prospects and leads. It allows me to open a lead's file directly from my email without searching for them.
Poorly functioning "enterprise" app
What do you like best about the product?
Sequences are easy to set up. Integrated dialer. Easy to work through tasks for the end user.
The best aspect of the tool is sequence management.
Salesloft is way better.
The best aspect of the tool is sequence management.
Salesloft is way better.
What do you dislike about the product?
Reporting is awful. Cannot easily see why people are responding to a message.
Web app is so slow and laggy. If it could perform page loads in under 5 seconds, that would be a win. The integration with Salesforce is extremely slow.
Web app is so slow and laggy. If it could perform page loads in under 5 seconds, that would be a win. The integration with Salesforce is extremely slow.
What problems is the product solving and how is that benefiting you?
Simple sequence management
Best Sales engagement platform
What do you like best about the product?
The user interface is very good compared to competitors' tools. Task management is also very easy and sequencing is done within seconds. Overall as amazing tool for managers.
What do you dislike about the product?
Nothing to dislike about the product. looking forward for more new features and add ons.
What problems is the product solving and how is that benefiting you?
We started out outbound process from scratch and outreach was our primary supporter in building the outbound engine. it does the work of CRM as well when we face any lead clashes.
Director of sales enablement
What do you like best about the product?
ease of use, and adoption by the sales team. integration into our SE Progams
What do you dislike about the product?
cost and data analytics and it could be glitchy sometimes
What problems is the product solving and how is that benefiting you?
lead generation, outbound calls and success rates
Outreach helps me make calls with ease to leads and clients.
What do you like best about the product?
I love how I can have an extension that integrates with Salesforce.
What do you dislike about the product?
I don't dislike anything about Outreach.
What problems is the product solving and how is that benefiting you?
Outreach is solving the problem of having disorganized leads and tracking - now I have my reach outs organized by sequence, and am able to track my calls.
Great Product - sometimes too many features
What do you like best about the product?
The ease of use for integration with Salesforce and other tools. I love working with the campaign features.
What do you dislike about the product?
Too many features at times - meaning it can be hard to find what I want. We are redoing our Outreach deployment to make this easier.
What problems is the product solving and how is that benefiting you?
Tracking our conversations with customers and working to make sure we deliver consistent messaging.
Outreach ROCKS!
What do you like best about the product?
Ease of use. Powerful analytics. Dynamic. It's fun to use.
What do you dislike about the product?
Some voip features could improve: at the moment you have to wait for the V/M recording to beep to send pre-recorded V/M.
What problems is the product solving and how is that benefiting you?
Time management, time saver.
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