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Great Tech Service with Outreach
What do you like best about the product?
I absolutely love that I can reach out via chat or submit a request for help, and I get someone to respond immediately. They always have a great answer and have even provided videos of how to get that information, how to create something, or how-to work something!
What do you dislike about the product?
I really don't have anything to dislike at this time.
What problems is the product solving and how is that benefiting you?
I have the ability to track all my activities along with the open rates of emails sent, recordings of calls made, and referrals discovered during calls. I love seeing all my tasks in one place and being able to see reporting on those activities is quite beneficial.
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Great product and customer support!
What do you like best about the product?
Porpt response and customer support assistance.
From sales execution, to account management to customer support people are attentive, kinf and prepared about any topic.
From sales execution, to account management to customer support people are attentive, kinf and prepared about any topic.
What do you dislike about the product?
As a cons of the platform it's the degree of difficulty in understanding how it works and finidng out tips and tricks takes a lot of time. The Outreach University videos are quite lenghty but useful.
What problems is the product solving and how is that benefiting you?
Outreach.io is allowing us to shoot up to 1,000 emails per day and engage more with prospects, gives a good overview of data and allows us to take next steps based on objective and clear analysis.
Outreach makes life easy in Sales
What do you like best about the product?
-Easy to compose sequences when trying to reach out to multiple prospects
-Easy to track engagement rate
-Very responsive support team
-Useful plugins
-Easy to track engagement rate
-Very responsive support team
-Useful plugins
What do you dislike about the product?
-Adding new prospects can be a little time consuming
What problems is the product solving and how is that benefiting you?
Outreach is the tool I predominantly use for all sales related reach outs and scheduling of meetings. It makes it easy for me to track if my emails are getting read and how prospects are interacting with my emails which in turn helps me fine tune my messaging when required
Short Appreciation of the product!
What do you like best about the product?
From the sales side of the product, Outreach seems to be quite efficient for prospecting. The sequence, templates, snippets are user friendly. Hence, it creates less friction for sales to waste less time on redundant work and focus more on the quality of the propection.
What do you dislike about the product?
Being a system administrator, it I have to manage the sync and automation between the CRM and OR. I need to use Trigges a lot but I am often stuck by the triggers' limitations. I would be great to have more fucntion their.
What problems is the product solving and how is that benefiting you?
Apart from the basic use of the tool, which is sequence and activity management, it helps in making the process autonomous by integratin g with the CRM or APIs. The more OR makes it possible to automate flow not only within OR but also with it's integrated tools, the more it will progress as a product.
Couldn't live without it
What do you like best about the product?
Makes is easy for reps to effectively and efficiently complete call and email tasks, has plenty of reporting, good customer service
What do you dislike about the product?
Unnecessary UI/UX updates all the time. If it aint broke, quit fixing it!
What problems is the product solving and how is that benefiting you?
Rep productivity
Mixed Feelings about Outreach
What do you like best about the product?
- Seamless connectivity with Salesforce CRM.
- Ability to sequence and add leads to certain tasks which acts as a reminder.
- Ability to switch numbers to log calls and add notes
- Ability to sequence and add leads to certain tasks which acts as a reminder.
- Ability to switch numbers to log calls and add notes
What do you dislike about the product?
- Constant UI/UX Changes make it hard to get accustomed to the tool.
- Calling in some EU regions is tough because the available numbers are marked SPAM already.
- Calling in some EU regions is tough because the available numbers are marked SPAM already.
What problems is the product solving and how is that benefiting you?
Outreach gives me a front to access all the information about a particular lead in one place. The fact that I can call, email and converse with the lead without going back to CRM saves a lot of time and effort.
Let technology work for you!
What do you like best about the product?
Automated emails, the ability to create and customize your own sequence to include email, phone calls, Linkedin connecting, overall follow-up, etc all at a couple clicks!
What do you dislike about the product?
Too many updates to aspects of Outreach that work just fine. The updates are not announced regularly so sometimes interupts workflow when the update occurs and finding the correct place to do what I used to do.
What problems is the product solving and how is that benefiting you?
Automates emails to prospects that otherwise I would have to send a manual email. It can pull fields like name, company name, my name, location from Salesforce, our CRM
Outreach review
What do you like best about the product?
Easy to use, does so much work for you. Integrates really well with other products
What do you dislike about the product?
Too many tabs o the left hand side, sometimes hard to find tabs
What problems is the product solving and how is that benefiting you?
Sends out hundreds of emails so that I don't have to. Saves so much time for users
Excellent Sales Engagement Platform
What do you like best about the product?
It's feature and overall layout and structure make it easy to use and enablement reps to use. Also, they have great integrations with other crucial tools
What do you dislike about the product?
So far, the Salesforce integration has been a bit wonky.
What problems is the product solving and how is that benefiting you?
Enables us to effectively conduct outreach to strategic and prospect accounts and manage inbound lead flow.
Great and smooth
What do you like best about the product?
I like that the automatism is quick and love the experience.
What do you dislike about the product?
I would say my sequence are sometimes complicated to find
What problems is the product solving and how is that benefiting you?
It helps to organize my day as SDR and help me sometimes to find the phone number of the company
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