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The only platform I will every use
What do you like best about the product?
I love the interface and features. Everything is really intuitive on the platform and I have always had a good experience with the customer service and the support team!
What do you dislike about the product?
When I first used Outreach, I was not very experienced using platforms and had difficulty understanding where to go. I also used to have a difficult time reaching my account manager as turnover was high.
What problems is the product solving and how is that benefiting you?
I use Outreach for all my email campaigns, metric tracking, lead tracking. It helps me be very efficient with my time so I can spend it doing more research and find stronger leads.
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Outreach saves my team time & reduces manual work.
What do you like best about the product?
We love using sequencing to help structure the outreach process. Setting tasking and reminders on top of automating email sends is amazingly affective for my team.
What do you dislike about the product?
We struggled to truly onboard as a team and I think more dedicated team training sessions held before Go-live would have helped us speed up the time it took to really get running with the tool.
What problems is the product solving and how is that benefiting you?
Outreach is solving our main problem in needing a tool to support the bdr team in their day-to-day while helping management move towards company goals. We have both visibility into the effectiveness of our BDR team efforts as well as supporting them in lowering the manual data entry and click count.
Outreach is a very versatile tool.
What do you like best about the product?
It is very helpful and very versatile. Easy to use and very comprehensive.
What do you dislike about the product?
Outreach is very comprehensive and full of information.
What problems is the product solving and how is that benefiting you?
Outreach helps me track emails, calls and other communication with customers.
Outreach has simplified my work tasks and created higher efficiency
What do you like best about the product?
I love that outreach allows me to organize my tasks into different sequences that I can follow. It takes away the decision making process on who to call and lets me focus on reaching out to prospects.
What do you dislike about the product?
Sometimes Outreach doe not take a prospect out of sequence when I have connected with them and sends an automated email. This is usually a sequence error and can be embarrasing.
What problems is the product solving and how is that benefiting you?
Outreach allows me to monitor my success on what emails are being opened and my conversion rate between calls made and meetings booked. I feel like this is helpful to determine what processes I need to change.
OUTREACH MAKES YOUR LIFE EASIER
What do you like best about the product?
It will allow you to dial and send email easily.
What do you dislike about the product?
It logs outmore often and need to re login from time to time
What problems is the product solving and how is that benefiting you?
Were able to communicate and has an automation to communicate with the prospect.
Amazing & helpful tool!
What do you like best about the product?
Very easy to use and fast to understand!
What do you dislike about the product?
The fact that it adds spaces when you copy and paste an email.
What problems is the product solving and how is that benefiting you?
I had an issue with the ringing tone sound.
Outreach.io
What do you like best about the product?
Flexibility when it comes to arranging a sequence, associated content, and making it a tool that can work several ways depending upon a rep's role & use case.
What do you dislike about the product?
Integration to Dynamics doesn't appear to be their normal CRM connection so some of the configuration, onboarding, and initial sequence building could've been a little easier.
What problems is the product solving and how is that benefiting you?
Creating automatic follow-up for reps in high volume contact roles makes conversations less likely to slip through cracks. Reporting functionality provides insights into what's working (and what isn't).
Outreach is the greatest and easiest tool for any sales professional
What do you like best about the product?
Outreach gives you the ability to connect with so many prospects at the same time in many different ways. It is full of intergrations and abilities to make that day to day grind that much easier.
What do you dislike about the product?
Some things don't stand out bold enough to make it easier to use. I often find myself looking around for the solution for a prolonged period of time before it smacks me in the face because it was "camouflaged " the entire time.
What problems is the product solving and how is that benefiting you?
Time. I am able to focus on other tasks due to the amount of automation Outreach provides me. I can automate all my emails and focus on making my calls or doing my linkedin connections instead.
Great for insight Into all activity
What do you like best about the product?
I like that in Outreach, it is very easy to see any and every sequence or email that a given prospect has recieved over time.
What do you dislike about the product?
I dislike that there is not a simple way to have specific reports uploaded and saved within Outreach, for example, I support multiple reps, it would be nice to be able to load a complete list of each of their accounts to Outreach and view that report.
What problems is the product solving and how is that benefiting you?
Outreach is solving the problem of having to individually type out email per each account, and allowing for pre-made personalization. This is especially nice when adding a handful of contacts to a sequence and being able edit the steps for those specific contacts in one go.
Outreach helped me in connecting with customers through email and call
What do you like best about the product?
OR helped me in prospecting and connecting with customers through email and Call
What do you dislike about the product?
Sometimes updates takes time. It also require us to restart our computer for it to work
What problems is the product solving and how is that benefiting you?
OR made it easier for me to connect with my customer by enrolling them to my sequence and also helped me with contacting customers by using local presence
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