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great and getting better
What do you like best about the product?
Outreach is super helpful to help me track tasks and make sure I am doing all the follow-up tasks I promised
What do you dislike about the product?
Sometimes I struggle with integrations - could be user error, but my emails don't always track over
What problems is the product solving and how is that benefiting you?
Outreach helps me see who viewed my emails/when/how many times. Super helpful when they aren't responding and I need to see if they're even read it.
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Make Sales easaier!
What do you like best about the product?
All the tools talk to each other and allow reps to see all of their deals in one central location
What do you dislike about the product?
The Gmail plug-in does seem to be glitchy and some of my scheduled sends do not end up sending, which is frustrating.
What problems is the product solving and how is that benefiting you?
Keeps all of my sales tasks and updates in one platform.
Exciting new features!
What do you like best about the product?
Outreach saves reps time and allows sales reps to work more efficiently. The new AI features are extremely exciting. I am excited to use account planning and data insights to understand my pipeline.
What do you dislike about the product?
There is a ton of opportunity to help support post sales. It is more focused for presales than renewal.
What problems is the product solving and how is that benefiting you?
Outreach saves me time to allow me to prep and build relationships with my customers.
Outbound efforts
What do you like best about the product?
The sequences hope organize our outbound sales efforts
What do you dislike about the product?
I think the reporting needs more work and filters
What problems is the product solving and how is that benefiting you?
We are able to use it for our call tracking
SDR Dream
What do you like best about the product?
Keeps everything organized for me and allows me to optimize my sales platform. I love the customized views and tagging and everything I need to stay organized across multiple platforms. I use it all day everyday. I create additional tasks. Could not do my job without it.
What do you dislike about the product?
It breaks down quite frequently. Sometimes the integration with salesforce and zoominfo is wanting.
What problems is the product solving and how is that benefiting you?
Staying on top of my pipeline.
First Sales Conference
What do you like best about the product?
Outreach keeps me organized and on pace to continuously hit my targets. Each day I know who I will be reaching out to and the amount of tasks to complete. The integrations between SalesForce and other tools we use helps with ease of information transfer
What do you dislike about the product?
I am still new into my role, I have not seen/encountered any downsides that I can speak to.
What problems is the product solving and how is that benefiting you?
All notes, conversations, emails are all in one place. Do not have to jump around to multiple different platforms.
We are working on using Outreach more efficiently.
What do you like best about the product?
Sequences, bulk compose, templates and snippets
What do you dislike about the product?
I feel we don't know all the features and how to effectively use them.
What problems is the product solving and how is that benefiting you?
Emailing many prospects at once.
Easy to use and saves time.
What do you like best about the product?
It is easy to use and helps sales teams scale
What do you dislike about the product?
Some of the integration and reporting are not as customizable as we would like.
What problems is the product solving and how is that benefiting you?
Allows sales teams reach more people in less time, learning what is working and what does not, sales managers are becoming better coaches.
Outreach grew pipeline and revenue
What do you like best about the product?
I like that it is Intuitive to use, it queues up tasks and increased at bats for sales
What do you dislike about the product?
I don't like that some of the Reporting into sfdc is clunky
What problems is the product solving and how is that benefiting you?
Guided selling and coaching to increase wins
Easy to use for full sales cycle
What do you like best about the product?
It helps our reps save time and strategically approach their pipeline management
What do you dislike about the product?
The newest update to reporting isn't as intuitive as it used to be
What problems is the product solving and how is that benefiting you?
Helps our reps more strategically focus on who to contact and gives us insights into how they are doing
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