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About to be customer that is all but 100% confident Outreach is best in class!!
What do you like best about the product?
AI, integrations, ease of use, one-stop shop, innovation, leadership, customer support, training, ease of implementation, and much more!!
What do you dislike about the product?
We have vetted Outreach for years and haven't pulled the trigger because of the texting platform or the lack thereof. They are so much better in this space we have to pull the
What problems is the product solving and how is that benefiting you?
Saves everyone in the sales team time and is absolutely “best in class” How doesn't it benefit us?!?
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Best in market
What do you like best about the product?
Reporting capabilities compared to their competition. Much more robust and easier to build
What do you dislike about the product?
Can get pricey but you pay for what you get
What problems is the product solving and how is that benefiting you?
Building out a new renewal process and it's going very smoothly.
Outreach is making building an SDR Team from scratch easier
What do you like best about the product?
The automation and user experience make is easy to use and it is easy to scale everything using outreach. Customer service has gotten better and better.
What do you dislike about the product?
I would like more in depth elearning options for training, continued training tips and tricks,and onboarding. Short and task specific all in a library instead of searching the knowledge base.
What problems is the product solving and how is that benefiting you?
Consistency with sales processes, repeatable and scalable sale processes. We are able to build, test and see what works. Once we can see what works, we can sale easily.
Great ROI
What do you like best about the product?
Ease of use , reporting, support . OUr account manager Tony Phong is great.
What do you dislike about the product?
Sync with Dynamics, training videos for reps and mgrs are low. in #
What problems is the product solving and how is that benefiting you?
Multi touch cadence use.
The only tool our sales team uses
What do you like best about the product?
We are able to onboard reps quickly since we can create sequences and have them listen to calls all in one platform
What do you dislike about the product?
Nothing, the things I would list here are now in beta and will be released in 2024
What problems is the product solving and how is that benefiting you?
It allows us to move deals through the pipeline and also let's our reps know where they need help
Valuable lessons learned
What do you like best about the product?
the ability to increase collaboration, visibility and accountability across the different sales and marketing functions. Really empowers the entire team
What do you dislike about the product?
Im not aware of any issue that i really dislike about outreach
What problems is the product solving and how is that benefiting you?
helping solve our pipeline problems and increases deal velocity
Pipeline Generation Specialist
What do you like best about the product?
I like how easy it is to navigate the tool and how effective it is for my GTM team to achieve their sales targets.
What do you dislike about the product?
Not much! I wish I had more constructive criticism but I truly love the tool.
What problems is the product solving and how is that benefiting you?
Outreach is helping my GTM team meet their sales targets in an effective/effecient way quicker than most of the tools ive seen on the market.
Revenue Velocity Manager
What do you like best about the product?
Outreach is a great tool for helping a sales person execute their day to day activities. It allows them to track emails, automate their follow up and make sure their buyer has a great experience from start to finish.
What do you dislike about the product?
Sometime Outreach can have a bit of a learning curve for a user. Date flow from Outreach to SFDC can sometimes also get messy and hard to clean up.
What problems is the product solving and how is that benefiting you?
Outreach is solving sales execution at our organization. It is also alowing reps to stay in one platform to perform their day to day sales motions.
Outreach the pipeline generating game changer
What do you like best about the product?
The Thursday morning Keynote emphasizing the practices the SDR team goes through to reach their monthly and quarterly targets.
What do you dislike about the product?
I wish some of the breakout sessions went to a little more depth with numbers and figures to highlight some of the practices they were talking about.
What problems is the product solving and how is that benefiting you?
Outreach has always made it easy to set up and keep track of prospect messaging. It's benefitting me as I write content for our SDR team and create messaging and sequences for them. So having an abundance of a sequence library is making it easy to keep track of what messaging is resonating with the team.
The best tool in our stack
What do you like best about the product?
Makes the lives of our GTM a lot easier and more efficient. Streamlining execution activities is huge for us and helps to allow more opportunity for pipeline generation.
What do you dislike about the product?
I truly have nothing negative to say about Outreach.
What problems is the product solving and how is that benefiting you?
Alllowing for insight into email and call performce so that we can tailor content and coaching to bring GTM more success at our company. This essentially allows us to generate more pipeline and close more deals.
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