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An awesome sales execution platform with a wonderful UI
What do you like best about the product?
I love the user interface for outreach and how customizable it is. Once you get it setup, it's very easy and efficient to use.
What do you dislike about the product?
It was not the most intuitive tool to use at first and I had some initial problems with integration with LeadIQ. All resolved now though.
What problems is the product solving and how is that benefiting you?
Outreach is the platform we use to conduct sales outreach to prospects via sequences. I use it everyday and it is crucial to my job.
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Great Solution and Excellent Support
What do you like best about the product?
Outreach is really intuitive and really well integrated to outlook; it really helps to work faster and keep track of the communications with third parties. The support team is excellent and I always receive a great support from them. I use it on a daily basis.
What do you dislike about the product?
Copy/Paste doesn't always work well when populating sequences.
What problems is the product solving and how is that benefiting you?
It helps to send emails quickly and integrate easily communications to SFDC. It is easy to review past communications with stakeholders and be always aware of everyone communications.
Great tool!
What do you like best about the product?
It's really easy to use. I like the overall design of the interface feels like a premium tool. The implementation is not a headache like with some other tools. Integration with Salesforce and Leandata works like a charm. Customer support is also really spot on and quickly respond to issues.
What do you dislike about the product?
It would be nice to be able to include outreach email links into Salesforce tasks instead of the whole email body which takes a lot of storage. Besides that no other dislikes.
What problems is the product solving and how is that benefiting you?
It helps us track potential lead emails and outbound calls. We also do automated sequences automated from Leandata.
Outreach made my life easier
What do you like best about the product?
Outreach is integrated with SalesForce so it helps me a lot whenever I contact my clients. I'm able to have an easier task management.
What do you dislike about the product?
There is actually nothing about Outreach that I dislike.
What problems is the product solving and how is that benefiting you?
Outrecah helps me reach out to my clients easily. I am able to send emails as efficient as I can and I can also carry out my tasks easier.
Excellent Sequencing Tool
What do you like best about the product?
The ability to automate and customize your prospecting is best in class. We moved from Salesloft to Outreach and saw better auto-sequencing functionality.
We also had an amazing implementation partner from Outreach. Vincent was super organized and kept us on track with a tight timeline. It took us about two months to implement.
Support is also pretty responsive. They've been able to answer about 90% of my tickets.
We also had an amazing implementation partner from Outreach. Vincent was super organized and kept us on track with a tight timeline. It took us about two months to implement.
Support is also pretty responsive. They've been able to answer about 90% of my tickets.
What do you dislike about the product?
The ability for admins to report on errors could be improved. It's not super easy to export lists from Outreach.
The Outreach chrome extension is a bit buggy. You sometimes have to turn off your extensions and turn them back on to make sure it works. But this is more of an issue with competing cookies than any functionality on Outreach's part.
The Outreach chrome extension is a bit buggy. You sometimes have to turn off your extensions and turn them back on to make sure it works. But this is more of an issue with competing cookies than any functionality on Outreach's part.
What problems is the product solving and how is that benefiting you?
Outreach is helping us automate prospecting and glean insights on the best email templates and talk tracks.
Director, Business Development
What do you like best about the product?
The UI, documenation and support are spot on.
What do you dislike about the product?
It is sometimes difficult to figure out why things are not synching. But, once you get support involved, the solution is soon at hand.
What problems is the product solving and how is that benefiting you?
Steamlining and accelerating the process of reaching out to large numbers of leads at scale, and the ability to highly personalize leads that are higher priority.
Great technical support received
What do you like best about the product?
I love that Outreach acts as my personal assistant giving me a list of tasks to do each day
What do you dislike about the product?
So far, I can't see any thing I dislike about Outreach
What problems is the product solving and how is that benefiting you?
Outreach allows me to be organised and never miss the correct time to contact a prospect
Use this daily for new business outreach
What do you like best about the product?
Ability to create, save, and share sequences, templates + snippets. Also the reportings on views replies opens and such.
What do you dislike about the product?
Outages occassionally but have used the tool at a few companies its fine
What problems is the product solving and how is that benefiting you?
Volume of outbounding
Outreach is the best sales engagement platform
What do you like best about the product?
As a BDR, everything I need to be successful when prospecting is available to me through Outreach. From past opp history, call recording, tagging across multiple data points, and integrations, Outreach is hands down thee best platform out there. There are a number of features that enable everyone from BDRS, AE, and marketing to do their job effectively.
What do you dislike about the product?
Nothing, this platform is the absolute best! Nothing matches the intuitive, easy to use and effective tool.
What problems is the product solving and how is that benefiting you?
Outreach solves the problem of having to invest in multiple technologies to achieve successful prospecting. By having one solution that I can access several data points, coaching, gain intelligence and performance activity, I'm able to cut down my time of researching across the tech stack for information and focus more time on prospecting and pipeline
A high End Outreach Software That Delivers the Bang for its Buck
What do you like best about the product?
The standout feature of Outreach is its robust automation of sales engagement processes. This can significantly streamline workflows, allowing sales teams to focus more on actual selling rather than the administrative tasks. The platform's ability to organize and prioritize tasks ensures that sales reps follow up with leads and opportunities at the most opportune times. Additionally, its analytics and reporting capabilities provide valuable insights into sales activities, helping to refine strategies and improve performance over time.
What do you dislike about the product?
Some users might find that Outreach has a steep learning curve due to its extensive features and functionalities. This can lead to a longer onboarding process for sales teams. Additionally, the software can be quite complex, which might be overwhelming for smaller teams or businesses that do not require such a high level of sales automation. There have also been mentions of occasional glitches and the need for more intuitive integrations with other CRM platforms to streamline data syncing and usability. It is also on the pricier end of softwares.
What problems is the product solving and how is that benefiting you?
While using the software, it was beneficial in making the sales outreach process much easier. It is very useful in automating the whole propsecting process and intrgrates very nicely with the Salesforce CRM. It is also very easy and intuitive to use, making sequences is a very straightforward process and doesn't require too many efforts.
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