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I may be addicted to NexThink
What do you like best about the product?
NexThink will revolutionise the way we work, and I am excited to see what heights we can reach.
When we first brought in NexThink, the amount of data coming in made us struggle to see the wood through the trees, but after an investment in time and training, the potential of what we can achieve with this application is outstanding.
The development team have clearly thought heavily about customer experience when creating this application, which is really key to what we want to achieve.
When we first brought in NexThink, the amount of data coming in made us struggle to see the wood through the trees, but after an investment in time and training, the potential of what we can achieve with this application is outstanding.
The development team have clearly thought heavily about customer experience when creating this application, which is really key to what we want to achieve.
What do you dislike about the product?
I think the NQL language is a bit clunky. I am slowly getting my head around it, but that has taken more time than I had hoped.
I think there may need to be more resources on using this, or maybe even think about delivering some out-of-the-box investigations in the NexThink Library that we could use as "Starting points" to help us develop our own bespoke investigations.
I think there may need to be more resources on using this, or maybe even think about delivering some out-of-the-box investigations in the NexThink Library that we could use as "Starting points" to help us develop our own bespoke investigations.
What problems is the product solving and how is that benefiting you?
For my specific job role, the amount of Helpdesk tickets is a problem. We feel like we are costantly fighting fires.
We've started delivering some Remote Actions that run based on an investigation that detects issues with user's machines, which is allowing for some automated "self-service" incident resolutions.
This is benefiting us by reducing the amount of calls coming into the Service Desk. With more of these Remote Actions, we can drastically reduce the number of calls in the future.
We've started delivering some Remote Actions that run based on an investigation that detects issues with user's machines, which is allowing for some automated "self-service" incident resolutions.
This is benefiting us by reducing the amount of calls coming into the Service Desk. With more of these Remote Actions, we can drastically reduce the number of calls in the future.
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Great Tool , Awesome experience
What do you like best about the product?
Agile methodology and constant improvements in the product. Most importantly Nexthink has been great at hearing what customer wants and fulfilling it
What do you dislike about the product?
I do like the product overall and I don't dislike anything specific. But, there is always scope for improvement when developing new features in the product
What problems is the product solving and how is that benefiting you?
Visualisation of end users device performance in almost near time. This has been core need for our company
Really helpful finder for instant lookup in environment
What do you like best about the product?
With nexthink finder, we are able to find multiple details and run investigations in the environment
What do you dislike about the product?
Sometimes deep diving is bit difficult, for L1 personnel
What problems is the product solving and how is that benefiting you?
Nexthink is helping us to easily produce reports regarding our assets in the environment
Nexthink Infinity Easy to operate, simple UI (All-In-One), with great integration capabilities
What do you like best about the product?
- Ease of operate.
- Ease of Implementation
- Single web interface (All in one)
- Benchmark data is amazing.
- Dashboards are interactive in terms of filters.
- Ease of integration
- Ease of Implementation
- Single web interface (All in one)
- Benchmark data is amazing.
- Dashboards are interactive in terms of filters.
- Ease of integration
What do you dislike about the product?
Limited features in Webhooks' Payload and alerts
What problems is the product solving and how is that benefiting you?
- Getting insights into top issues in IT.
- Benchmarking to get the most stable versions for the applications.
- Translating "lost hours per week" from issues happening in the endpoint.
- Benchmarking to get the most stable versions for the applications.
- Translating "lost hours per week" from issues happening in the endpoint.
Best Automation and Dex software
What do you like best about the product?
Insightfull dashboards and very helpful overview on environment.
What do you dislike about the product?
Not very helpfull in patching and patching remediation.
What problems is the product solving and how is that benefiting you?
Resolving big issues across the enviromnet.
Fast and reliable tool
What do you like best about the product?
The very first thing I like in Nextink is, pre-configured investigations.
We can get the initial insights about device/user/application etc., just by giving a keyword in the search box, which is very fast.
It is the savior while resolving the critical incidents.
Implementaion is easy. Wonderful support by professional services team.
Excellent customer support. Quick and responsible support team.
We can get the initial insights about device/user/application etc., just by giving a keyword in the search box, which is very fast.
It is the savior while resolving the critical incidents.
Implementaion is easy. Wonderful support by professional services team.
Excellent customer support. Quick and responsible support team.
What do you dislike about the product?
The data retention period should be extended.
What problems is the product solving and how is that benefiting you?
Compliance issues
Security application compliance issues
Removal of vulnerable applications
Patch updates compliance monitoring
Notifications to the users about the transformation projects
Resolving the top call drivers with remote actions
Security application compliance issues
Removal of vulnerable applications
Patch updates compliance monitoring
Notifications to the users about the transformation projects
Resolving the top call drivers with remote actions
Reliable Tool
What do you like best about the product?
Act and Enage. Easy to analysis & track the compliance through dashboard. Easy to Intergrate with other tools.
What do you dislike about the product?
Data can be exported only for last 14 days.
What problems is the product solving and how is that benefiting you?
Analysis, Campaign, Act & Intergration.
Be Proactive with Nexthink
What do you like best about the product?
Proactively finding out the ongoing opportunity areas and presenting through live dashboards.
What do you dislike about the product?
As of now there is nothing about Nexthink which i dislike!
What problems is the product solving and how is that benefiting you?
It's helping us monitoring Overall Compliance and device security, Network related info, Applications performance and Licenses utilization.
Nexthink is a very useful tool for companies especially on the IT side.
What do you like best about the product?
Frequency of Use
Ease of Implementation
Customer Support
Ease of Use
Ease of Implementation
Customer Support
Ease of Use
What do you dislike about the product?
Number of Features and
Ease of Integration
Ease of Integration
What problems is the product solving and how is that benefiting you?
Nexthink is a very useful tool for companies especially on the IT side, thanks to it we can find out all the end point and end user information. We can also launch remediation campaigns and campaigns to inform or receive information from the users.
Good discovery
What do you like best about the product?
The mindset of the company. The possibility to more efficient
What do you dislike about the product?
Maybe there is to many modules and we need to have one dedicated IT to manage it
What problems is the product solving and how is that benefiting you?
For the moment we use Nexthink just to see information on computers not really to troubleshoot
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