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External reviews

261 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Camille J.

Solution intelligente, Sécurité de la base de donnée, Efficace et Roiste

  • May 11, 2021
  • Review provided by G2

What do you like best about the product?
- La sécurité
Cela me permet de partager ma base de données clients en toute sécurité pour gagner en efficacité avec mes partenaires.

- La facilité d'utilisation :
Très intuitif et ergonomique. Le + l'intégration à notre CRM

- Le suivi :
Accompagnement très poussé de la part de Sharework pour répondre et anticiper toute question.

- Efficacité :
Facilite la connaissance des clients de ses partenaires et cela nous a permis de signer plus facilement certains prospects.
What do you dislike about the product?
Que tous mes partenaires ne soient pas encore sur Sharework :)
What problems is the product solving and how is that benefiting you?
- Gain de temps incomparable + sécurité
Permet d'analyser les opportunités et les synergies avec nos partenaires en quelques secondes. Plutôt que de passer du temps sur des exports Excel sans valeur ajoutée, et sans garantie pour la confidentialité des informations.


    Dante G.

Thanks to Crossbeam, we’re driving more partner-influenced pipeline than ever before.

  • May 11, 2021
  • Review verified by G2

What do you like best about the product?
Crossbeam is playing a significant role in helping us grow our partner-influence pipeline. So far this year, it’s helped my team add $10M ARR in pipeline.

I also use Crossbeam to proactively identify opportunities and accounts in which I can help my partners. After all, partnership success is all about creating mutual value, and Crossbeam supports that goal well.
What do you dislike about the product?
I have yet to run into anything I dislike.
What problems is the product solving and how is that benefiting you?
Previously, it took a few days to identify and connect my sales reps to their counterparts at our partners on a given account. Now with Crossbeam, those rep-to-rep conversations happen within minutes or hours. Crossbeam overlap data makes it so much easier to prioritize which partners our team should work with. It is truly accelerating the pace of co-selling with partners.

Additionally, Crossbeam is enhancing the value of alliances across our Revenue organization by providing insights into prospects’ tech stacks’ where we have integrations.

To support our partner recruitment strategy, we’re also using Crossbeam to identify where we have gaps in partner coverage for strategic accounts.


    Information Technology and Services

Crossbeam makes my life so much easier

  • May 04, 2021
  • Review verified by G2

What do you like best about the product?
The rep/account matching within Salesforce reports is awesome. When our sales reps meet with a partner’s sales reps, they can use the information in Salesforce to discuss other overlapping accounts. Crossbeam played a huge role in helping our partner team hit our quarterly partner-influenced goal.
What do you dislike about the product?
One thing that can improve is the layout/line graphs within the Crossbeam app. However, I spend most of my time viewing the Salesforce widgets and reports.
What problems is the product solving and how is that benefiting you?
Crossbeam plays an integral role in what I do daily. When our sales reps need partner involvement in their deals, Crossbeam provides instant visibility that allows us to strategize more clearly on which partners can help. Crossbeam plays a positive role in how we work/co-sell with our partners. Thanks to Crossbeam, we’re no longer spending time back and forth figuring out which accounts are customers and opportunities.


    Ashley T.

There is a lot to love about Crossbeam!

  • April 27, 2021
  • Review verified by G2

What do you like best about the product?
We can easily understand what partner involvement looks like because Crossbeam is synced with our Salesforce instance, so our data is real-time. I never have to worry about partner data being stale or inaccurate. Plus, Crossbeam's customer success team is excellent. Lauren communicates updates effectively, takes my product feedback seriously, and ensures we're maximizing our use of Crossbeam to support our partnership goals
What do you dislike about the product?
I'm looking forward to Crossbeam rolling out standard populations so we can easily distinguish a partner's populations (i.e. prospects, customers, opportunities, etc)
What problems is the product solving and how is that benefiting you?
Crossbeam helps us evaluate if a new partner should be an ecosystem partner (an integration) or an OEM partner (use Clearbit data to power a feature of their product). Using Crossbeam, we can also tell which of our accounts overlap with our partners to drive adoption of Clearbit. With this information, we can help our customers leverage Clearbit across their tech stacks and get more value from our solution. Additionally, we love doing co-marketing with our partners. Crossbeam is a gold mine when it comes to identifying customers for joint case studies with partners or co-marketing webinars


    Graeme B.

Amazing tool to grow partnerships

  • April 26, 2021
  • Review provided by G2

What do you like best about the product?
Crossbeam is a gamechanger. Speeds up account mapping and reduce time spent by partner team to review data. Thanks to APIs helps leverage partner data for marketing and more complex processes and campaigns.
What do you dislike about the product?
The time it takes to get partners connected as not all our partners are on Crossbeam yet. As the Crossbeam usage grows, this will get better and not be as big of a deal. Account mapping is a common practice in the partner business, but this takes a new approach that includes educating partners.
What problems is the product solving and how is that benefiting you?
Increase account mapping with current and new partners with real-time data. Identify more opportunities for partner involvement. Identify appropriate partners to support marketing campaigns (content, mutual customers, webinars).
Recommendations to others considering the product:
Integrating with your tech stack and leveraging the APIs is a must.


    Computer Software

Crossbeam is a win for partnerships.

  • April 22, 2021
  • Review verified by G2

What do you like best about the product?
Safe way to do account mapping with existing and potential partners to evaluate the opportunity.
What do you dislike about the product?
No integration is built with our CRM Pipedrive, so we have to upload data manually. Hopefully, this integration is on their road map.
What problems is the product solving and how is that benefiting you?
Account Mapping
Prioritise partnerships


    Computer Software

Game changer for tech partnerships

  • April 20, 2021
  • Review provided by G2

What do you like best about the product?
Crossbeam makes the once arduous task of coordinating partnerships as simple as logging into a dashboard. I love the reports feature.
What do you dislike about the product?
The management of tasks and communication layer could be better. Nobody seems to want to use threads.
What problems is the product solving and how is that benefiting you?
Partnerships


    Lee P.

Fantastic software for deal acceleration

  • March 24, 2021
  • Review verified by G2

What do you like best about the product?
I love the upfront transparency that Crossbeam provides. No more poking around websites for mutual customers or doing ad-hoc verbal confirmations. Crossbeam allows us to understand how serious a potential partner is and to scope the opportunity out of the gate. It's allowed us to hone our focus to top priority prospects quickly.
What do you dislike about the product?
Sometimes we have trouble having potential partners trust Crossbeam as a third-party worthy of their customer list. Though, Crossbeam's ability to share overlap counts (w/o logos) has been helpful overcoming this. Also, I've noticed that a prospect's willingness to participate in the Crossbeam exercise is a good proxy for their interest in the partnership.
What problems is the product solving and how is that benefiting you?
Our team is split in many potential directions, so Crossbeam has helped us hone in on the most important prospects. Crossbeam has enabled us to set a data-driven threshold for how many mutual clients we need to have with a partner prospect before moving too far in the relationship. This has allowed our reps to spend more time working higher value deals.
Recommendations to others considering the product:
If you're considering Crossbeam, I recommend considering how much time your team spends trying to qualify partnership deals based on mutual clients / prospects. Crossbeam effectively eliminates that time cost.


    Information Technology and Services

Accelerates partnership activity and momentum

  • March 17, 2021
  • Review verified by G2

What do you like best about the product?
It takes the guesswork out of prioritizing partners. We know who to focus on and how to size the opportunity.
What do you dislike about the product?
I don't like having to export the results via Excel. I know they are working on connecting into certain databases, which will be very welcome.
What problems is the product solving and how is that benefiting you?
We are trying to create a marketplace of data companies. Understanding our overlap helps us understand whether or not their data will be valuable. We use Crossbeam really early in the process so both parties know whether there will be ROI. It takes all of the guesswork out.


    Caitlin M.

Love the Salesforce App/Integration!

  • March 17, 2021
  • Review verified by G2

What do you like best about the product?
The Sharework Salesforce app drastically changes the way we can collaborate with Sales by having all of the information on the account level in Salesforce. Having this insight allows me to actively enable the Sales Team and Customer Success Managers to increase wins and drive revenue.
What do you dislike about the product?
I will say at first, there was a configuration issue and a Salesforce connectivity issue, but Alex helped us through it. I've noticed that it's brining in a lot more accurate data now.
What problems is the product solving and how is that benefiting you?
There's been about 30 influenced accounts combined among our Partners in just two months through Sharework. The ease of use of the platform and being able to surface that in a short matter of time has allowed us to get back to the team on short notice and let them know who we can connect them with.
Recommendations to others considering the product:
If you're in the partnerships space, you need Sharework. Prior to Sharework it was hard to identify opportunities to win with our partners. Now, within an instant, I'm able to be proactive with those opportunities and figure out the low hanging fruit to get some deals across the line.