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Twilio SendGrid Email

Twilio SendGrid

Reviews from AWS customer

7 AWS reviews

External reviews

343 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Vishal J.

Sendgrid - The most easiest API for sending emails

  • June 21, 2021
  • Review provided by G2

What do you like best about the product?
The best thing about Twilio Sendgrid API is the ease of setup. First, when I created an account with Sendgrid, the steps to integrate your existing email server with Sendgrid Email API is very easy. Very few parameters like the API ID, password and username provided by Sendgrid need to be configured into the existing SMTP server and its done.

Moreover, you can use the Sendgrid API flexible plans with plans as low as 15$.

One more useful feature is the Usage Alert which is sent as an email. So you know, how many emails you have already used up and can accordingly plan the remainder of the month without increasing your monthly bill.
What do you dislike about the product?
Most of the features provided by Sendgrid are useful for detailed analysis and further action. Nothing which I dislike as such.

Only thing which I like to mention was the increase in pricing of plans which happened when Sendgrid merged with Twilio. However, we have absorbed the increasing cost over the time period.
What problems is the product solving and how is that benefiting you?
I am using Twilio SendGrid Email API to send emails to a large list of prospective customers on behalf of my client. Generally, I am sending upto 10000 emails on a daily basis, and the performance of Sendgrid servers is quite good.
Recommendations to others considering the product:
Just go for it and forget about your email deliverability issues.


    Information Technology and Services

Fastest Integration I Have Ever Done

  • June 18, 2021
  • Review provided by G2

What do you like best about the product?
Twilio SendGrid has a very to use API which allows you to get up and runninng in minutes. I can also get to enforce which email addresses can send from my API key and this is a major plus for control and security. The free 100 email per day limit is also very ideal for testing.
What do you dislike about the product?
I hvave not come across any of these yet.
What problems is the product solving and how is that benefiting you?
This API has really helped with customer onboarding and email verifications. SendGrid is very reliable and we use it for all our email comms in our apps


    Computer Software

Email API made easy

  • June 17, 2021
  • Review provided by G2

What do you like best about the product?
It was a super easy setup process from an engineering perspective. All you need is to make an API call and you're set.
What do you dislike about the product?
I think the visibility into deliverability could be improved. Sometimes it's tough to understand when recipients are opening their emails fully.
What problems is the product solving and how is that benefiting you?
We used to deliver our emails via our own application server, so using an external service sped up our platform.


    Ben L.

Simple and Reliable Email Client

  • May 10, 2021
  • Review provided by G2

What do you like best about the product?
Great documentation for the API lends to a productive developer experience.
What do you dislike about the product?
After Sendgrid's acquisition by Twillio, there were many changes to the product (as expected), which unfortunately meant pricing tiers also shifted so features such as the audit history became limited unless you paid more. The API endpoint itself however is versioned so we don't have to worry about breaking changes to our product.
What problems is the product solving and how is that benefiting you?
Adding email functionality within a cloud-based application. The API offers options for simply sending data to be merged with rich HTML templates, or if you prefer to generate the HTML on your own, you can do that as well.
Recommendations to others considering the product:
Fully consider all the aspects that may affect your price (such as email volume and features) before going with Sendgrid. The price is worth it if you're taking advantage of all the features Sendgrid has, but if you just need a very simple email API for high volume sending there may be cheaper options with fewer frills.


    Computer Software

best API to send and receive SMS, MMS, OTT messages globally

  • April 12, 2021
  • Review provided by G2

What do you like best about the product?
easy to use. good support. works perfectly on all OS. Online chat and community helps if you stuck anywhere.
What do you dislike about the product?
it will be good to have free version. it will be good to have deployment on mac available.
What problems is the product solving and how is that benefiting you?
sending message for mobile app download. cheap and reliable product
Recommendations to others considering the product:
Yes, definitely should use as it is simple to use and great community out there to help you to figure out things.Companies of all sizes looking for a radically easy, all-in-one cloud contact center solution.


    Himanshu P.

Good API solution for sending bulk emails

  • July 31, 2020
  • Review provided by G2

What do you like best about the product?
Every feature on the SendGrid Platform is available via REST API. This makes you integrate the solution with your own system and make sense out of parameter from SendGrid such as Open, Clicks, etc
What do you dislike about the product?
SendGrid API's Website becomes down at times and customer care does not accept it. Have to send screenshots and then they divert to other solutions.
What problems is the product solving and how is that benefiting you?
We are trying to send Emails in bulk, Use Unsubscribe global & group feature so that the end-users have the flexibility not only to unsubscribe from all but also specific email groups.
Recommendations to others considering the product:
Sending emails in batches of 1000, tracking its open clicks via API use SendGrid


    Information Technology and Services

With Sendgrid marketing you can easily achieve automation and reach your goals.

  • May 24, 2020
  • Review provided by G2

What do you like best about the product?
Sendgrid marketing offers a large number of tools capable of satisfying the needs of each user, who wants to improve their work in great proportion being able to perform their work hand in hand with this innovative system which provides unique support and training that remains in constant evolution and implements the development of any company that uses this program, generating rates of progressive improvement of their operations, increasing productivity and positioning in the IT standards.
What do you dislike about the product?
The most notorious flaw contained in sendgrid is expressed in the following way, its means of compression and file detection to be later uploaded to the system through its publication, presents errors when performing this action, where sometimes something is uploaded to the platform and then automatically deleted, thus causing great dissatisfaction by users, who observe this flaw and have to perform the action again in order to fulfill their task.
What problems is the product solving and how is that benefiting you?
I can say that thanks to sendgrid marketing I have managed to greatly improve my finances, a problem that had me on the verge of bankruptcy, through my implementation of this service as the main tool of work, my problems have been decreasing one by one, thanks to their methods offered are able to automate work in terms of digital platforms for distribution of business data, focused on marketing products through moderate or abundant advertising to attract a large volume of users who want and can get their products and services, promoting and positioning my brand at the top of business success.
Recommendations to others considering the product:
It would be very easy to talk about sengrind marketing as it is a spokesman for excellence, moderator of successful management, modifier of work, and maximized results, capable of providing radical changes to demonstrate its progressive development after being implemented as the main method of business management, amplifying the distribution of advertising strategies to achieve the goals set within each department, enhancing its use for a large number of companies which want to generate a change adding to positive impacts that are of great interest to motivate the team to keep improving.


    mevlana a.

Good to send automated mails

  • May 14, 2020
  • Review provided by G2

What do you like best about the product?
It is good design your templates by gui and sending it by clients with customizable parameters. Also tracking the mail state is very good analyze business impact of the mail. It allows you tou track what you have done good or bad. Dashboards also have a good ui.
What do you dislike about the product?
Documentation about templates was a bit insuffcient but I think they improved there.
What problems is the product solving and how is that benefiting you?
Sending automated emails to customers on certain actions.
Recommendations to others considering the product:
It supports wide range of features. You might want to give it a try.


    Aniket T.

Powerful and reliable way of sending emails

  • April 03, 2020
  • Review provided by G2

What do you like best about the product?
Twilio SendGrid Email API is for sending transactional emails like password reset, payment related and order related. So whenever our users place an order on our web application an email is sent to the user regarding the order and delivery information. We can easily create dynamic templates using handlebar templating language and push the data through Sendgrid API and our data is automatically rendered on the template. Email sent through SendGrid API is delivered instantly to our users and we have never faced any delivery issue with Sendgrid API.
What do you dislike about the product?
There are few limitations on API that are 600 requests/minute which means a maximum of 10 requests can be accepted in a single second which can be a disadvantage sometimes.
What problems is the product solving and how is that benefiting you?
We are using Sendgrid API to send Transactional emails to our customers. We also utilize SendGrid API to create a list, add a contact to lists and schedule marketing campaigns. We send emails related to Payment, Orders, and notification of various events.


    martha g.

It simplifies the tasks in the handling of your e-mails!

  • August 27, 2019
  • Review provided by G2

What do you like best about the product?
This tool is very well on its way with its integration of different complements that are working today, programming and automation of e-mails, which usually shine on calendar days established for promotions, whether new products, price offer, mainly attracting new viewers who have not had a vision more than light on us with which we can clarify our purpose. It has an integration to complements to work with wordpress that can synchronize the fluidity of the corresponding work of each tool.
What do you dislike about the product?
The handling of the tool is somewhat complicated, the interface to control the page, finding emails that have been sent previously becomes difficult to have no distinctions of relevance, with mass emails with positive results other negatives within the same tool, to update the trends that have no importance and those that were changed.
What problems is the product solving and how is that benefiting you?
With this tool, it has been easy to handle e-mail communication to recurring customers, separate different messages for factors and scopes not equal one from the other, to specify the services to each customer, customize the messages as little as possible to have a striking message to who receives it among many recipients.
Recommendations to others considering the product:
This program will fit very well, with any start in email marketing campaigns, which can be used to land on certain websites that can be appreciated the goals of your company, implementing this service in the business can open doors to communicate with large customers, or great partners, an opportunity that can not be missed before the current digital marketing.