Twilio SendGrid Email
Twilio SendGridExternal reviews
343 reviews
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Basic needs covered
What do you like best about the product?
Ease of use, but it might be due to long-term use of the tool
What do you dislike about the product?
No localisation capabilities, or at least we haven't tried them.
What problems is the product solving and how is that benefiting you?
Conversion marketing
My most favourite service provider
What do you like best about the product?
Best part in integrating the solution with our technology, also the whitelabelling and score of emails that we sent is high.
What do you dislike about the product?
Charge per contact is something which we didnt like
What problems is the product solving and how is that benefiting you?
Sending transactional emails on daily basis to the clients
Great for transactional emails, not so great for marketing
What do you like best about the product?
SendGrid Support is generally pretty good, with quick and helpful responses. The API is also good and allowed us a lot of flexibility in using the product. The email templates available are excellent and free of charge. It is also a good, cheap option for smaller organisations with less budget to play with.
What do you dislike about the product?
The Analytics tools are very difficult to use or to get any insight from - they're very much set up for transactional emails rather than marketing email campaigns.
What problems is the product solving and how is that benefiting you?
SendGrid allowed us to get set up with our transactional emails, and later to overhaul the design of our marketing emails.
Great product
What do you like best about the product?
- Easy to use
- API is available for many languages
- Setup takes no time
- Email design and testing is simple
- API is available for many languages
- Setup takes no time
- Email design and testing is simple
What do you dislike about the product?
- Pricing is a bit steep
- Some of the jargon increases the learning curve
- Some of the jargon increases the learning curve
What problems is the product solving and how is that benefiting you?
SendGrid is used to build a mailing list.
Can't go wrong with SendGrid
What do you like best about the product?
Ease of use, excellent support & staff, affordable pricing, good documentation
What do you dislike about the product?
I haven't ran into anything about SendGrid that I dislike at this particular point in tme
What problems is the product solving and how is that benefiting you?
Transactional e-mails and looking at implementing the marketing module soon to replace ConstantContact
Essential in my email marketing!
What do you like best about the product?
The layout and overall design of the emails and the analytics options and information is great!
What do you dislike about the product?
i guess things seem a bit "clunky" at first until you get the hang of the difference between designing in the templates versus the campaigns.
What problems is the product solving and how is that benefiting you?
email marketing to current and new clients.
Recommendations to others considering the product:
we love it! i dont have much experience with other email marketing programs but this one works great and gives you plenty of insights into the performance of different campaigns and emails and the settings are great. The A/B tests are very insightful.
Great service to get your app sending email quickly
What do you like best about the product?
They have a great free plan that lets me spin up a new app very quickly without worrying about paying for it.
What do you dislike about the product?
The reporting is a little slow and could be better.
What problems is the product solving and how is that benefiting you?
Sending transactional and marketing email for SaaS companies.
Good email relay service for businesses who send lots of emails
What do you like best about the product?
Easy to use interface. Our developers say API is excellent. The tracking and stats facilities are excellent for support team.
What do you dislike about the product?
The response on customer tickets hasn't been as fast as I'd expect, some tickets took days to get a response.
What problems is the product solving and how is that benefiting you?
Sending automated, trackable emails to thousands of people a day.
Nice, reliable product
What do you like best about the product?
SendGrid works - every time. The APIs are always on. The UI is always available. Just a very nice reliable product.
What do you dislike about the product?
The UI is not very intuitive. The price is rather steep.
What problems is the product solving and how is that benefiting you?
Send transactional emails for our product.
Solid email service provider
What do you like best about the product?
Sendgrid has a great, speedy, easy-to-use API for sending emails that's easy to integrate into any application.
What do you dislike about the product?
Setting things up for sending a lot of email can be confusing: setting up domains, keys, IP addresses, DNS entries, etc.
What problems is the product solving and how is that benefiting you?
SendGrid allows our company to send hundreds of thousands of notification emails to customers each month. Speed and delivery are what's important to our users: getting the e-mails immediately, and in their inbox not a spam folder. SendGrid has consistently delivered on those needs year after year, and quite affordably!
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